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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 561-570 of 879 reviews
Jan 24, 2025
Reviewer name: Robin Foreback
1 out of 5 stars
1 out of 5 stars review

DONT BUY!

This washer/ dryer combo SUCKS! Takes 3+ hrs to dry noteven a full load! The filter system SUCKS! I have to use a small hand held vaccum to get the lint around the washer drum… to suck out! Hardly any lint goes to the top filter where it’s suppose to go! When I use wash/dry cycle…. The computer counts down to 4 minutes….. then start scouting upwards! So I can’t ever put on n leave n go to bed cuz it would still be running when I wake up! I HATE IT! Stay away from this combo! Robin.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there Robin! We always want you to have a great experience with your LG washer/dryer combo unit so your laundry can be done as quickly as possible. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo), which offers tips to help with your combo units' long drying time. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Apr 26, 2025
Reviewer name: KevinSTL
5 out of 5 stars
5 out of 5 stars review

Game Changing Laundry Machine

Incredible addition to my house for laundry. At first I was a little nervous with the ventless drying, but after using it, I never want to go back! Incredibly sleek design and back to back wash and dry cycles is game changing. Removes the hassle of laundry! I love throwing wash in the morning, using the AI wash+dry setting and coming home to dry laundry. Wish I bought this sooner!! 10/10 recommend.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Team

Thank you for sharing your fantastic experience Kevin! We're so excited to hear how much you love your laundry setup. The ventless drying feature sounds like it's been a game-changer, and we're thrilled that the back-to-back wash and dry cycles have made laundry hassle-free for you. The sleek design and convenience of the AI wash+dry setting truly make it a standout addition to any home. Your feedback means so much to us—thanks for being part of the LG family! ^Anthony 💙

Jan 30, 2024
Reviewer name: bart1
5 out of 5 stars
5 out of 5 stars review

Works as advertised

Works just as advertised. Ran many loads of different sizes/types and all came out clean. Occasionally additional drying was needed but that's simple to do. It's nice not needing to move clothes from washer to dryer. Not needing a dryer vent nor a 220-240 volt dryer plug makes this very versatile.

Review from lg.com
Helpful?656FAJGUECN613610468109
Mar 10, 2024
Reviewer name: LemonMeringue
5 out of 5 stars
5 out of 5 stars review

Does the job better than two machines!

[This review was collected as part of a promotion.] After having used this machine for about a month and a half I can say that this machine is more convenient than having a separate washer and gas dryer, and uses a fraction of the water and energy. With very few exceptions all of my laundry has come out perfectly clean and dry, and those few exceptions I can attribute entirely to my own user error due to either improper loading of clothes, or improper mode selection. When I say user error I am being completely serious. The first thing to understand is you can't stuff this thing full to the brim with clothes, and often times less is more. The second thing to understand is there are too many modes - this machine should have only three functions available to a normal user: AI Wash + Dry, AI Wash, and Dry Only. Don't try to be smarter than the machine, just let it detect the load settings for you and let the machine worry about the rest. Now that I've said all that, this machine isn't perfect and I do have a few things to point out: Too much information has been crammed into the small display so it's easy to miss out on certain things, like whether or not the mode you've selected has the 'dry' function activated or not, and I wish more work had been done on this aspect of the UX (any user who's attempted to wash towels or bedding on one of the non-AI modes and ended up with a pile of wet laundry knows what I'm talking about). I also wish there was a way to have the drum light stay on for longer, or just have it on the entire time the machine is running - I can't be the only person weird enough to spend a Friday evening, favorite beverage in hand, watching my laundry. If I could have one feature added it would be this: I would love to have the ability to use both the detergent and softener tanks for detergent, but instead of linking them together I wish I could give them meaningful names in the UI and and select them separately at the time I start the machine. Like a lot of people I don't use fabric softener: it makes clothes feel weird and it ruins the ability for towels to absorb water. However, I do use both scented and unscented detergent. Some of the people in my household like the scented detergent, but some of us are sensitive or allergic to fragrances and prefer our laundry without. Having this ability would be a huge improvement in how I use the machine for my needs, and I think it would be the same for a lot of other people with families too.

Review from lg.com
Helpful?656FAJGUECN613610468109
Jul 10, 2024
Reviewer name: FrankFranklin
5 out of 5 stars
5 out of 5 stars review

Convenient Setup

[This review was collected as part of a promotion.] I love this unit. It does a great job washing and is incredibly quiet during the wash cycle. It is a little bit noisier during drying due to the compressor, but still relatively quiet. I was a little apprehensive about the switch to a heat pump dryer, so we kept our original dryer to use to quick dry items in emergencies. We have used the old dryer maybe twice in 5 months. The heat pump drying does tend to take longer than the traditional dryer, but the fact that there is no delay between washing and drying makes up for it. For drying, you can select Normal, Energy Saver, or timed dry. Normal is not much longer than a traditional dryer for most items, while Energy Saver is probably double the drying time of a traditional dryer. The only thing to be aware of is the lint/hair removal requirements. You will need to rinse the lint filter occasionally and do a quick 10 second vacuum of the duct that leads to the lint filter every now and then. The rubber door gasket also collects some lint/hair, but a wet paper towel or rags collects it all easily. In all, it's probably 5-10 mins of maintenance a month, which is more than worth it because of the time saved by not moving every load to a dryer, not to mention the energy savings.

Review from lg.com
Helpful?656FAJGUECN613610468109
Mar 8, 2025
Reviewer name: Danny G Willikers
5 out of 5 stars
5 out of 5 stars review

Great one and done unit. Highly recommend!

I’ve been using the unit for a few weeks now and I’m really impressed. It’s pretty convenient to just load it, set it, and go. As a single guy living alone, its great. In probably around 2 hours for smaller loads, my clothes are clean, fresh, and dry. The all-in-one design is perfect because I don’t have to stop what I’m doing to switch clothes between two machines. The technology is pretty sweet and keeps things super quiet and energy efficient. It has fancy AI sensors that automatically adjust settings for fabric care and a turbo wash setting that powers through larger loads in about a half hour. The only thing I’d mention is that if you’re used to traditional dryers, it might take a little time to get used to the drying time and capacity, as it's simply an adjustment from having separate units. But overall, it saves time and effort I recommend it if you’re looking for a powerful, modern upgrade to your laundry routine.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

We love reading how your LG all-in-one unit has made laundry easier and more efficient! If you're enjoying the convenience of an all-in-one system, you might want to check out our LG WashTower which offers even faster drying times and a larger capacity while still saving space. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose

Oct 10, 2024
Reviewer name: Pearls22
4 out of 5 stars
4 out of 5 stars review

Wash and dry with one setting!

[This review was collected as part of a promotion.] I love the idea of washing and drying at the same time and this product does just that! However I am not sure a 3 hour cycle is energy efficient. Nevertheless, I am happy with the product for the most part. You can add detergent and softener so it is in the machine already. The lint is captured in the dryer for you to remove. The remote control on the phone app to control washing and drying cycles work as intended. I only wish there was more options for the drying time when we chose to wash only and then dry later.

Review from lg.com
Helpful?656FAJGUECN613610468109
Jan 9, 2025
Reviewer name: ECap
4 out of 5 stars
4 out of 5 stars review

Goes in dry comes out dry and clean

Incredible machine has longer cycle times but no vent very quiet we really like it. It does produce a lot of lint so much more cleaning of the filters than I expected and the condenser coil cleaning is necessary after about 50 loads and is an advanced process but works great.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Team

Thank you for sharing your experience ECap! We’re so glad you’re enjoying your WM6998HBA machine. We know the extra maintenance can be a bit more involved, but it’s great to hear it’s working great overall. We appreciate your feedback and are here if you need any assistance on social media @LGUSSupport through a private message. Keep enjoying that quiet, efficient performance! 💙 ^Anthony

Jul 11, 2024
Reviewer name: Logan W
5 out of 5 stars
5 out of 5 stars review

Why choose anything else!

[This review was collected as part of a promotion.] We have been using the Wash Dry Combo for a few months and it has been a great addition to our busy lifestyle. Pros: - Easy to use with ThinQ app - Smart AI Wash adapts to varying load sizes and uses detergent accordingly to ensure fresh laundry - Low power usage via 120v compared to traditional 220v - ThinQ app lets you know when your cycle is finished and you can preset Freshcare if you will be gone for several hours to ensure freshness - EZDispense detergent feature is great and you only have to fill every few weeks Cons: - Lint buildup on drum guard/lip - Longer than traditional cycles - Lint trap on top may be limiting for certain laundry rooms for access - Lint trap plastic piece that sits attached to lint trap is hard to remove for cleaning. Ours had lint buildup so we removed it for cleaning and have yet to replace it properly. Everything still works great! Overall, I would highly recommend this product for small or busy families that do not have the time to transfer traditional laundry from washer to dryer. It has other great feature like steaming that we have yet to use but look forward to testing them out.

Review from lg.com
Helpful?656FAJGUECN613610468109
May 28, 2024
Reviewer name: LG Combo Lover
5 out of 5 stars
5 out of 5 stars review

Combo Love

This LG WashCombo All-in-One works great! I find running frequent small loads is the best, as it keeps the cycle times at around the 2 hour mark. The convenience of starting up a load and coming back to dry, finished laundry is next level. WashCombo sarang haeyo~

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! Thanks for the love for the WashCombo. Running those smaller, frequent loads really is the sweet spot, and we’re glad the all‑in‑one convenience is leveling up your laundry routine. WashCombo sarang haeyo right back. If you ever need a hand, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich