Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Love a combo!
[This review was collected as part of a promotion.] Love the fact that it is a combo washer and dryer. Drying time can be quite a bit longer than a regular dryer, but, is fine for just the two of us. We like having extra space in the laundry room now. Our clothes come out very clean. We bought the pedestal for it to stand on. We are really glad we did.
Amazing machine will all the options imaginable
[This review was collected as part of a promotion.] When receiving the washer/dryer combo we were very impressed with the streamlined look and very easy to use controls. We especially like the dispenser system. We fill up the detergent and softer the washer does the rest. It will go for over 20 washes before alerting us to be refilled. We set the dispenser to the less option. The dryer is automatically started after the wash as long as the option is chosen. At first the dryer took longer than expected however It was getting the job done. The washer and all the options make up for the time the dryer takes. I’d say 45 mins to an hour to dry depending on how full it is. I would recommend this unit especially for people living in small spaces. It has it all.
HORRIBLE - Save Your Monday
We bought our machine at the end of January 2025, we have had it for less than 8 months and have already required 2 separate service calls. The first because the unit stopped drying the clothes, we had a defective filter that was changed out. Now our pump has stopped working and the washing machine won't drain. LG has been horrible to work with, service calls taking over a week to schedule. I will never buy another LG system again, this was a complete waste of money and I regret my purchase. LG doesn't even list the parts online for this model so you can order the parts yourself and fix the machine instead of waiting.
Dear Valued Customer, Thank you for sharing your experience, and we're sorry to hear about the issues you’ve encountered with your LG WM6998HBA washing machine. We completely understand how frustrating it must be to face multiple service calls within such a short time and to experience delays in scheduling. Your feedback regarding parts availability and service responsiveness is important, and we sincerely apologize for any inconvenience caused. We want to make this right and help resolve the current issue as quickly as possible. Please reach out to our customer support team directly at 1-888-542-2623, Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. We’ll prioritize assisting you and explore all possible solutions, including expedited service if available. Thank you for your patience and for bringing this to our attention. We hope to restore your confidence in LG. Sincerely, The LG Electronics Team
Convenient
Not having to move the clothing from the Washer to the Dryer is a game changer! Being able to start a load of laundry before work, and come home to dry clothing for the evening is refreshing. The maintenance schedule seems steep, but it's a lot easier than I thought to upkeep the machine. The ThinQ features are also very helpful, reminding me when my load is complete and when it's time to perform Tub Clean.
Hi Jansen, thank you for sharing your experience with the LG WashCombo™ All‑in‑One Washer/Dryer, model WM6998HBA. It’s great to hear how much convenience it’s added to your routine — being able to start a load before work and come home to dry clothes really is a game changer. We’re also glad the maintenance schedule feels more manageable than expected, and that the ThinQ features are helping you stay on top of cycles and upkeep. If you ever need assistance with your WashCombo™, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Great Features!
[This review was collected as part of a promotion.] I recently upgraded my laundry game with the LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity Ventless Washer/Dryer Combo with Inverter HeatPump, and I must say, I am thoroughly impressed! This innovative appliance has truly revolutionized the way I do laundry, making the entire process more convenient and efficient. One of the standout features of the LG WashCombo™ is its mega capacity design, which allows me to wash and dry more laundry in less time. With a spacious 5.0 cu. ft. capacity, I can easily tackle large loads of laundry, saving me time and energy. The ventless design is also a game-changer, as it eliminates the need for external venting, making installation a breeze and giving me more flexibility in where I can place the unit in my home. The addition of the inverter heat pump technology is another standout feature of this appliance. Not only does it dry clothes more efficiently and gently, but it also helps to reduce energy consumption, saving me money on my utility bills in the long run. I appreciate the eco-friendly design of the LG WashCombo™, as it aligns with my commitment to sustainability. In terms of performance, the LG WashCombo™ delivers exceptional results. The various wash cycles and options allow me to customize each load to meet my specific needs, whether I'm washing delicate garments or heavily soiled items. The dryer function is equally impressive, leaving my clothes dry and wrinkle-free every time. The sleek and modern design of the LG WashCombo™ is the cherry on top. Not only does it look great in my laundry room, but it also adds a touch of sophistication to the space. The intuitive controls and LED display make it easy to navigate through the various settings and options, ensuring a user-friendly experience. Overall, I couldn't be happier with my decision to invest in the LG WashCombo™ All-in-One Washer/Dryer Combo. It has exceeded my expectations in terms of performance, efficiency, and convenience, and I would highly recommend it to anyone looking to streamline their laundry routine. Say goodbye to separate washers and dryers – the LG WashCombo™ is all you need for a top-notch laundry experience!
Easy setup and works great!
I had been wanting to try one of these for awhile, and I am so impressed. Washes & dries so quickly and you don’t have to worry about switching over the laundry. Set up was easy. Everyone who comes over wants to buy one after we show them how it works.
Nice wash & dry option
[This review was collected as part of a promotion.] I wasn’t sure it smelled as fresh at first but then I realized I can stop dry cycle and add fabric softener sheet For working families nice to have wash & dry option so that you can fold and put away once you return home
Great features!
Love this washer/dryer combo, it's a total game-changer. First off, no more switching clothes between machines—it does everything in one go, which is a lifesaver. It’s also super quiet and doesn’t need a vent. Plus, I can fill it before I go to work, and then start a load from my phone so that it is finished just as I arrive home. Highly recommend!
Hey Pauly! Wow, thank you so much for the fantastic review! We’re thrilled to hear that the LG WashTower™ has been such a game-changer for you. No more switching clothes between machines? That’s exactly what we love to hear! 😎 It’s awesome that the quiet operation and vent-free feature are making life easier, and starting a load from your phone before you get home? Pure magic! We’re so glad it’s been such a lifesaver for your routine. If you ever need anything or want to share the love, you can connect with us on social media @LGUSSupport. Cheers to effortless laundry days! ^Joslyn
Drainage clog is dumb
So for the most part it works fine, takes a while, can live with that. The drain catch for hair is the fatal flaw. Awful location, engineering, and clogs every couple loads. That bottom left panel is the drain system, have to use a shallow pan, multiple trips, and when you think it's empty it still spills all over the area. RIP my wood walls, seeing a lot of water. This could ruin someone's house. Pain in the sphincter since the second week.
Hello! Thank you for sharing your feedback about the drainage design. You can find helpful information on how to improve the draining on your LG washer by clicking on the following link: http://spr.ly/6420qJy06. If you have specific details to share, please send us a private message on social media at @LGUSSupport. We are here and ready to assist you. ^ Diego
great features and large capacity tube
[This review was collected as part of a promotion.] I received the washer on 1/2/24 after unboxing it looks of the sleek color of it and how the face looked was impressive. I started using it and the first load that was done was towels and 12 towels a small kids robe and a mat unit worked great. The dry cycle was a bit long but and the all the towels came out 100% dry which I was impressed. I also used a Tide washer pod in which I do not recommend at the end of the wash cycle there was suds left over in the unit so the easy dispenser works great. DO to the fact that it give the perfect amount of detergent. Also we have used all different settings. found the if energy setting is off it makes the wash cycle much faster. The clothes come out perfectly washed and dried . The thinkq app is a wonderful feature it takes the guessing out of when the load is done. It also has great features for the maintenance of the machine like tube cleans. With a house of 6 people this machine has shown to be a great washer dryer combo the tube is the perfect size and quick to wash and dry .