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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 311-320 of 879 reviews
Mar 27, 2025
Reviewer name: Chacx21
5 out of 5 stars
5 out of 5 stars review

Amazing!!

I have had this about 2 weeks now and the convince of being able to put a load of my kids clothes and have it wash and dry is a game changer. The integration with my phone makes things so convenient. This machine has taken my family's life to the next level highly recommend to anyone especially family's

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there. We’re thrilled that your LG All-in-one WashCombo makes laundry day a breeze! 🌟 With the ability to wash and dry in one go, it sounds like you’ve got the ultimate laundry sidekick—talk about a “spin”-tacular upgrade! 😄We’re happy to hear that you are excited that the ThinQ integration is adding that extra sprinkle of convenience to your busy life. Here’s to leveling up your family’s laundry game and making those piles of clothes disappear like magic! Thanks for the high recommendation; you’re officially part of the LG family! 🎇🎉 ^David

Jun 25, 2024
Reviewer name: motowil
5 out of 5 stars
5 out of 5 stars review

Our laundry story is a new story

[This review was collected as part of a promotion.] I think that laundry tells a family’s story more than most chores. When your family is new the loads are small, infrequent, inconsistent. Your schedule changes and laundry day must shift. You pick up a new hobby and suddenly you’ve got dirty running shirts every morning. A baby is born, there are 4 outfits a day, they’re small but they still need to be washed and dried! You welcome another member of the family. Your laundry demands change as quickly as they do. They have home clothes, sports clothes, school clothes, there aren’t enough hours in the day to keep up with the ever-growing pile. One day they move on, they get their own machines. The laundry pace slows again to a predictable two loads a week, maybe one. Laundry changes with life changes. You collect, you wash, you dry, you put away. Our machine has changed the way we look at our laundry story. The story of this machine has been different, life has changed when the laundry changed, it’s happened the other way around. The machine has changed our approach and therefore changed our laundry story. Wash, dry, steam, whatever the load sizes and frequencies are constantly fluctuating, but we adjust and laundry is something happening in the background, giving us more time to grow and change in the foreground. This machine is awesome, it’s improving, the initial AI features are getting better at estimating, it’s learning as we learn. 2 in 1 is the obvious future, there are phases of life that one 2 in 1 machine is perfect for but I’d guess most people would be happiest with 2 machines. It’s the same amount of space as before, you’re just working almost twice as fast, more accurately put, you are working half as much.

Review from lg.com
Helpful?656FAJGUECN613610468109
Dec 4, 2024
Reviewer name: Eva07621
5 out of 5 stars
5 out of 5 stars review

One click!

[This review was collected as part of a promotion.] I have been a royal customer to LG and this didn’t fail me again. Wash or dry or whatever funtion you want is only one button away! When it’s done the app lets me know. The best part of all is it’s quiet. I highly recommand this WashCombo.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Eva, thank you for sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s wonderful to hear how seamlessly it fits into your routine — one‑click controls, quiet operation, and instant app notifications really do make laundry feel effortless. We’re especially grateful for your loyalty to LG and thrilled that this WashCombo continues to live up to your expectations. Thank you for the high recommendation. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Nov 3, 2024
Reviewer name: Tim4581
3 out of 5 stars
3 out of 5 stars review

Questions about the drying function

[This review was collected as part of a promotion.] Doesn’t do a great job of drying clothes. When I chatted in for help, or a tech, I got pushback. After cleaning the vent, condenser, and draining the machine, still takes 2-3 cycles to get clothes mostly dry.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! It looks like you’ve already tried some thorough steps to improve the drying performance. Sometimes, adjusting specific settings can make a big difference. Send us a message at @LGUSSupport, and we’d be glad to work with you directly to get the results you're looking for. ^ Diego

May 23, 2025
Reviewer name: lcf8088
1 out of 5 stars
1 out of 5 stars review

Good idea, failed execution

Product worked great at first. Quickly realized that lint gets through the filter and builds up on the condenser coils. Every few weeks you have to unscrew everything on the filter and manually remove the lint from the coils. Lately, have been constantly getting drain errors causing batches to fail and sit in water.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital

Thanks for sharing your honest review! We appreciate your feedback and want to help ensure you get the best performance from your washer. Try cleaning the lint filter after every load, checking the condenser coils for buildup, and inspecting the drain hose for any blockages. Running a Tub Clean cycle can also help, and if you're seeing error codes, they may provide more insight into the issue. If you need further assistance, please reach out to us in a private message through our social media platforms @LGUSSupport—we’re happy to help! 😊 ^Anthony

Jul 28, 2024
Reviewer name: Bbaird1821
4 out of 5 stars
4 out of 5 stars review

Great Improvements to new Mkdel

[This review was collected as part of a promotion.] I had purchased a previous all in one model and experienced many issues and the extremely long wash cycles. And the cleaning was always excessive. Although we had issues we still like the concept of this design and decided to purchase the latest all in one model and have been extremely impressed. Shorter cycles now and the added features along with additional lint trap on top makes the process so much easier. Thank you for the improvements and a better product.

Review from lg.com
Helpful?656FAJGUECN613610468109
Feb 9, 2024
Reviewer name: Jung Song
5 out of 5 stars
5 out of 5 stars review

Total Upgrade!!!

[This review was collected as part of a promotion.] My current stacked washer/dryer unit was acting up and I was in desperate need of a replacement. I received the LG washer/dryer combo and it is a major upgrade from my old unit! Not only does it have a sleek, space saving design but it’s also an intuitive smart device. It has over 20 program options and is extremely user friendly - and this is coming from someone who isn’t “techy”. A full load took about 2hrs from start to finish. I no longer have to plan my day around remembering to put the clothes in the dryer. This LG washer/dryer combo has been a huge game changer and a time saver for me. I would definitely recommend this to anyone looking to upgrade their current machines!

Review from lg.com
Helpful?656FAJGUECN613610468109
Mar 7, 2025
Reviewer name: ebdz
5 out of 5 stars
5 out of 5 stars review

One stop shop!

I love this washer/dryer combo!! It works great! I can just put my clothes in and forget about it and they come out fresh, clean and dry. Also love that I don’t have to load the soap every time. There are so many different options for washing, I found the AI feature works best for most stuff. The app connectivity is a great touch so I can monitor my clothes if I’m away. 100% recommend this product!

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team - Joseph

A one-stop shop indeed! It’s awesome to hear how the LG WashCombo is simplifying your routine—fresh, clean, and dry without a second thought! Plus, that AI feature is a total game-changer. Since you love the LG ThinQ app, we recommend checking out all the additional Downloadable cycles if you haven't already! 📱 Downloadable cycles can help you unlock new, more effective ways of tackling your laundry day with perfection. Check them out at https://spr.ly/6429Lfqih!💙 If you ever need help or want to share more of your experience with us, we're always happy to chat on social media @LGUSSupport. Thanks for being part of the LG family! *Joseph

Apr 13, 2024
Reviewer name: WJANG
5 out of 5 stars
5 out of 5 stars review

Highly recommend

[This review was collected as part of a promotion.] Laundry is no longer a chore for me ever since I got this LG all in one WashCombo. All I need to do is dump the laundry into the tub and press start. Within about 2 hrs, wash and dry is complete and that's it! The design is sleek, space-saving and easy to install. It runs quietly and drying is gentle enough not to damage the clothes. I can remotely control the unit and also get reminders from the app once the cycle is done. With the ezdispense feature you can fill the dispenser once in a while so you don’t have to every time you do the laundry-- how convenient! The auto cleaning condenser is also neat, allowing me to clean the filter without having to touch it! It’s fully equipped with the features that I've always wanted. Highly recommend it.

Review from lg.com
Helpful?656FAJGUECN613610468109
Nov 11, 2024
Reviewer name: ccutrona
2 out of 5 stars
2 out of 5 stars review

Meh.

Not sure I'm loving this unit. I love that it washes and dries. I love that it's aesthetically pleasing and saves on space... But, it only seems to be able to do small loads effectively and we've already had an issue with the electronics. Also, our clothes don't smell super clean when they're done.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hey there! Thank you for sharing this with us! We're over the moon to hear that it's aesthetically pleasing and saves on space. We want you to be able to enjoy using your LG washer because it’s the ultimate sidekick for tackling your everyday duties with ease! We have this helpful guide that'll provide you with steps depending on what you're experiencing here: http://spr.ly/6421spTQW that may help. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to assist you! ^Joslyn