Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Waste of 3k Don’t Purchase
[This review was collected as part of a promotion.] The worst machine you could buy. Purchased it 3 weeks ago. The machine wouldn’t stop drying it would get to 4 minutes and just keep running after 12 hours of being out of the house thinking I’ll get home and my clothes would be dry and machine off NO the machine still running and clothes still wet. I call LG they tell me I need to do an update still didn’t fix the problem. Call Lg back they send someone out they tell me it needs new parts they change the parts still didn’t fix it. I ended up returning the machine 3k worth of garbage
Hi there! Thank you for sharing your experience with us. We understand that the LG washer/dryer combo model WM6998HBA has not met your expectations, particularly regarding its drying performance. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. As a first step, please ensure that the drain filter is clean and that the water supply is adequate. A clogged drain filter can significantly affect the drying performance. You can clean the filter by accessing the cover at the lower left side of the front, draining any residual water, and removing any debris. If you continue to experience difficulties, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions, including discussing your concerns about the machine. We appreciate your patience and look forward to resolving this for you.—Mau
Laundry day has never been easier
[This review was collected as part of a promotion.] This washer-dryer is perfect for apartments and homes that have washer connections but no exhaust for a conventional dryer. The best thing about this appliance is the combined wash and dry function. No longer do I have to linger around the house waiting to exchange wet laundry from washer to dryer. Instead I can leave home during a laundry run while it does it's work over 3 to 5 hours. The ThinQ app will let you know the status of the current load and any issues (I have had none so far). The washer and dryer operations are very quiet, and have not been disruptive operating while I work in my apartment. It easily has the capacity for a king bed duvet cover (pictured). Buyers need to be aware that lint filter access is on top of the appliance, so it cannot be tucked under a counter. Also I recommend using fabric softener, because all clothing and bedding that I have washed so far does feel a bit stiffer after drying than when using a conventional dryer. In all, I am very happy with this very useful, elegant, quiet machine!
How convenient!
[This review was collected as part of a promotion.] This product is a good product to free yourself from the worries of laundry. This product has completely freed you from the worries of laundry. If there is a large amount of laundry, it is completely free from the time and inconvenience of having to put it in the washing machine and put it back in the dryer. You just have to put the laundry in there and forget it. The breakthrough function of all in one has relieved the inconvenience of housewives. It is also a liberation from having to put soapy water every time. If you put a certain amount in it, it will be solved by just putting the laundry more than five times. Although it is expensive, I would like to recommend this product to all housewives. It is a good product that solves both time and space.
Amazing Washer/Dryer Combo! FULL FEATURED
[This review was collected as part of a promotion.] Received the Washer/Dryer Combo and immediately started washing clothes. The number of wash cycle options and convenience is unparalleled. It was easy to connect to my LG ThinQ App, and the Detergent/Softener Dispensing Tanks are a hassle-free way to get Laundry done faster and more efficiently. The convenience of going straight from Wash to Dry Cycles is a LIFE-SAVER!
Amazing quality and features
This purchase was by far the best money I ever spent. In my house we have 5 people. 3 of them being young adult boys. My washing machine was going all the time. This all in one washer dryer from LG is mind blowing and I don’t know why I didn’t get one sooner. It’s ventless which means no need for a vent pipe to outside. I have a small laundry room and when the dryer is on there is no tenpature change in the room even through multiple loads of laundry. The fact that we can put a load in set the machine and it washed it and drys it is a game changer. Not to mention you save 60% on your electric bill because this thing senses the load and knows how long to dry it and it’s effectively right on the money for that. You can choose a just wash setting also for items you don’t want to be dryer in the dryer. In addition it has many many settings for all kinds of wash loads from blankets, towels, to delicates. I can easily fit an extra large load of clothes, I’ve done one load with over 15 towels in it. Plenty of space capacity. If your in the fence for purchasing do it you will be over the moon surprised as how much you get for your money. This is revolutionary technology and LG is a great brand. There is an LG app you can download as well that lets you start, stop and let’s you know when your clothes are done and it’s time to take out. If I could give this thing 10 stars I would. BTW I was not paid or compensated for this review. I just really love this machine and I know anyone like me who is on a budget and could use some time back for me will love this product as much as I do. Definitely definitely recommend.
Hi, Marlene! We appreciate you sharing this incredible experience with your LG all‑in‑one washer dryer! It’s great to hear how much of a game changer it’s been for a busy household—especially with nonstop laundry from a family of five. The ventless design, the energy savings, the huge capacity, and the ability to wash and dry in one go really do make everyday life feel lighter. Knowing it’s giving you time back and keeping your space comfortable is exactly the kind of impact we love to hear about. Your enthusiasm says it all! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Effortless Laundry Bliss: The Perfect All-In-One!
[This review was collected as part of a promotion.] I am absolutely thrilled with this unit! It comes with a fantastic range of pre-selected options that align perfectly with everyday laundry needs, making the process so much easier. One of the standout features is the seamless transition from washing to drying without any need for adjustments or transferring laundry. It's such a time-saver! Additionally, I appreciate the automatic soap dispensing feature. It ensures the perfect amount is used for each load, bringing convenience and efficiency into my laundry routine. The quiet operation and sleek design of the unit are definite bonuses. I love how it fits into my home without disrupting the ambience. I couldn't be happier with this purchase! Highly recommended for anyone in need of a reliable and efficient laundry system.
Hello, Ana! We appreciate you sharing such an enthusiastic and thoughtful review of your LG washer/dryer combo. It’s great hearing how much the LG unit is elevating your laundry routine—from the convenient preset options to the seamless wash‑to‑dry transition that lets you truly set it and forget it. The automatic detergent dispensing is a favorite for many, and it’s wonderful to hear it’s bringing that same ease and consistency to your home. Your notes about the quiet performance and sleek design really stand out too. When an appliance works beautifully and blends effortlessly into your space, it makes the whole experience that much better. We’re thrilled to know you’re so happy with your purchase! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Makes our 5th Wheel Camper complete!
[This review was collected as part of a promotion.] It's been a few months since we purchased this so thought I would add my short term review. Well after using this I can't imagine using anything else now. It has many cycle features but the Ai wash and dry just makes it simple. Dry times have been fine for us but we don't have a big family. Once you get used to it you wonder why we ever did it with 2 machines.
Learning Curve
We purchased this to save room and electricity (compared to normal separate washer/dryer) We ran into common long dry times and found how to correct them from different sources on the internet. We also currently have a leaking drain pump that is being replaced under warranty - started leaking about a month after install. Wish LG website had better troubleshooting and common issue help. Have to clean the condenser every couple wash/dry cycles, but there is a guard screwed on covered by sticker that has to be removed first. Also the unit can wash a larger load than it can dry, so washing smaller loads work better or separating the washed cloths into multiple dryer loads. Overall a good product so far, just different from normal washer/dryer pair.
Hi, there. Thank you for sharing your detailed feedback about the LG Washer/Dryer Combo (WM6998HVA) model. We understand how important it is for your laundry appliances to work efficiently and reliably, and we're glad to hear that you're finding the unit to be generally satisfactory despite some challenges. We aim to offer top-notch products and exceptional service to ensure a smooth and seamless experience. For the leaking drain pump, it's great that this is being addressed under warranty. To help with the long dry times, cleaning the condenser regularly, you’ve noted, is key. You might also want to check that the venting system is clear and not obstructed, as this can affect drying efficiency. You may visit https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 for additional information. Please reach out to us on social media @LGUSSupport if you need further assistance or have any more questions. We’re here to help you get the most out of your appliance. ^Juvy
Dryer misrepresented and disfunctional
We can accept slow drying times, but we have typically require 2 to 3 two- hour cycles for clothes to dry. This defeats one of our big reasons for wanting the combo - not needing to be there to switch clothes over. Also drain which supposedly should be emptied every 10 loads needs emptying twice every load.
Hey there! Thanks for telling us about your LG WashCombo experience. Keeping laundry day easy and your clothes fresh is what it's all about, so we'd love to help! If you're experiencing long dry times with your LG WashCombo, this is usually caused by an inadequate water supply, the load size, or a clogged drain filter. While the drain filter may be recommended to be maintained once a month, the build-up will vary depending on load size and use. To get started, we recommend checking out our guide at http://spr.ly/6421sxkR1 for ways you can improve the dry time of your unit. If you still need help, please feel free to reach out to us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph
No stress
[This review was collected as part of a promotion.] I really love this machine. Being a single mom, it’s nice to not even think about my laundry until it’s ready to be folded. The app is great too so I can see when it’s done even when I’m out running errands. The machine is quiet and efficient.