Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Nice wash & dry option
[This review was collected as part of a promotion.] I wasn’t sure it smelled as fresh at first but then I realized I can stop dry cycle and add fabric softener sheet For working families nice to have wash & dry option so that you can fold and put away once you return home
Space saver and a great unit to have
[This review was collected as part of a promotion.] Space saver and operating instruction is very easy to follow. Many washing options make it convenient for us. Great convenience with large washing chamber and larger compartments for detergent and fabric softerner that last for several loads before refills are needed. I would have given 5 stars but the dry cycle does not provide sufficient heat to dry clothes, extra cycle is needed to completely dry them. Overall, I'm happy with the unit.
Super efficient
This unit is great! Cuts stair climbing time in half because it's all in one! The basket is large sized for a large load if needed. The technology is a breeze to operate & it dries all types of clothes without shrinkage to delicate things! I don't know why I waited so long to get one of these units!!
Hey there! We're so glad to hear you're loving your new unit! It’s awesome that it saves you time and handles all types of clothes with ease. The large basket and gentle drying for delicate items are definitely game changers. We're sure it’ll keep making laundry a breeze for you! Enjoy, and thanks for sharing your experience! ^ Diego
So Disappointed
[This review was collected as part of a promotion.] I have been using this washer dryer combo for two months and I cannot begin to express my disappointment. Wash & dry takes over 3 hours and then most things are not dried and must be dried an additional hour. The heat is very low and this seems to cause heavy wrinkles in everything.
Hey Darla! We appreciate you sharing your experience with us. Nothing compares to the sheer joy of cozying up in warm clothes straight from your LG dryer, and we want nothing more for you to enjoy it. We recommend checking the inlet valves and water hoses and cleaning the drain filter for the best performance. You can check out more information here: http://spr.ly/6420qPyQO. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out! ^Joslyn
Best washer I've owned so far.
[This review was collected as part of a promotion.] Needed a new washer and saw this new combo washer/dryer to be a very clever idea. It was priced on sale and I wanted to give it a try. It's a beautiful washer and I was really impressed with the build quality, the inside of the door I believe is thick glass. It had some weight to it and kept it planted on the floor when spinning and is very silent. I mainly needed a new washer and it got my clothes cleaner than my old top load washer. I connected it to my LG Thinq app and realized it had so many more features and options in the app. You fill its detergent and softener tanks and it atuomatically dispenses multiple loads without the hassle of filling up each load, so convenient. I still use my dryer on heavy laundry days but when I need one load done I just throw in a load and forget about it. Wash and dry in one cycle, AMAZING! I throw my daily sweat soaked workout clothes or kids swimsuits in an it washess and drys in one appliance. They're already dry when i need them again, sometimes I forget I did a load. Basically throw it in and forget about it. If you use the dryer feature I suggest you use the fabric softener tank because you wont need to remember to put a dryer sheet in. Remember to clean out the top filter after each use and the bottom one monthly. I was thinking of buying a matching dryer to update the set but not really sure if I even need to, but it is convenient when yo have a lot of loads of laundry to do in a day.
Hi, Kimberely! We’re excited to hear how much you’re enjoying your LG washer/dryer combo—the build quality, quiet performance, and the convenience of wash‑and‑dry‑in‑one truly make this LG unit stand out. The automatic detergent and softener dispensing, the app features, and the ability to handle quick single‑load days or heavier laundry routines give it a ton of flexibility, and it’s great knowing it’s already making your daily workflow easier. Your tips on filter care and how you use it alongside your existing dryer are incredibly helpful for other customers considering the same setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Game changing product!
I decided to take the chance on replacing my normal washer and dryer with this combo and I’m so glad I did! I have a small laundry room so this allowed me to save space and time. It is so nice and convenient to be able to put my laundry in once and not worry about switching it over. It cleans better than my prior washer does, so it is very convenient. I highly recommend this to anyone looking to consolidate to save space or to save time.
Hey there. Thanks for the feedback on your LG All-in-one wash combo! It sounds like the perfect fit for your small laundry room, giving you more space while making laundry day easier than ever. The convenience of having to switch loads from one machine to another is always a great thing. Plus, with better cleaning performance than your previous machine, it's a smart upgrade all around. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🧺🙂 ^David
Good product overall
[This review was collected as part of a promotion.] The product is good just takes a while to wash and dry a huge load. I purchased it for my triplex and I’m considering having to buy another one so each tenant don’t have to wait all day for one or the other to use it
Disappointed, feel scammed.
Disappointed. Lots of issues with the lint trap and dry time. Great when it works but it’s only been 6 months and if it lasts a few years I would be surprised. My ladt LG washer is 18 years old and still running ironically as my backup up for when the new has issues.
Hey there! Laundry day should always be quick and easy whenever you use your LG washer/dryer combo unit, so let's tackle what's happening with the lint trap and long drying time together. We'd be happy to provide you with these troubleshooting videos to help with lint buildup (https://tinyurl.com/2yqbdzta) and long drying times (https://tinyurl.com/27dj7soa) from your combo unit. So we can make sure everything is running at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
DO NOT PURCHASE
Ok… like you I read reviews before purchasing the LG All in One washer dryer. I did not heed the warnings. After 3 weeks of use (just my husband and my laundry- light loads), the dryer timer stopped functioning correctly and never turned off. While I wait on resolution, (because there is no LG repairman in my area) I can still use my machine, however, I must put on wash only, then manually set the dryer. The dryer is no longer drying efficiently. Liquid soap dispenser doesn’t always dispense. Cleaning this monster is quite a process. I cannot access one of the filters the directions say to clean because there are NO screws to remove that said filter/coils!!! I’m believing the dryer isn’t as efficient because I cannot access that area at all! What a shame! Purchased in late May. Still waiting for LG to resolve this. I just want a refund.
Hello there! Thank you for sharing your experience with us. We understand that the LG WM6998HBA has not met your expectations, particularly regarding the dryer timer and efficiency. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. To address the drying issue, please try running the dryer on a lower load capacity to see if that improves its performance. Additionally, ensure that the lint filter is clean and that the air intake is unobstructed, as these factors can significantly affect drying efficiency. Regarding the liquid soap dispenser, please check to ensure that it is not clogged and that you are using the appropriate type of detergent. If you are still experiencing issues accessing the filter, we recommend consulting the user manual for guidance on cleaning or reaching out to our support team for assistance. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Mau
Perfect washer for a lazy person
[This review was collected as part of a promotion.] I am so much satisfied with this product. I am a super lazy person who does the laundry all together (daily wears/under wears/ pajamas/ towels and etc.). I tried AI wash+dry(+fresh mode) mode and this washer does its jobs. It washes and dries my stuff well and it feels so fresh! And its’ appearance is gorgeous and heavy. I tried to move a little bit but not moved at all. The other fact that I like is I can use this washer with my phone. i can remote start the washer which I can save time and reduce laundry stress. But unlike the old one that I had, I have to scroll the circle things to select the mode and customize the options which was uncomfortable with me. (The old one is pressing the button to select the mode, and too many options to go through). Maybe I need more time to get used to with the circle things but i am satisfied with this product so far. I recommend this washer especially for a person who are lazy, busy, and who have a laundry stress. (It also has a big capacity that I can load my queen size comforter)