Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Would not recommend this machine WM6998HBA
We purchased our machine in May of 2024, worked well for three weeks after purchase and install. It was installed in June. After using the unit for 3 weeks things went downhill. Massive amounts of water pouring out of machine and flooding our floors was the last straw for us. We now must turn off power and water supply to the machine after every use, we also only use the wash cycle for fear of flooding our floors again. Someone must always be present while machine is running for fear of what may happen. This machine does not work as advertised. We would not recommend this machine.
Hi Amie! We know the convenience of the LG Washer Dryer Combo, and we always want to ensure you're getting the most from your favorite LG appliances. Our team would love to connect with you and learn more about your experience, so we can best troubleshoot with you! Reach us on social media @LGUSSupport via private message with your contact details and review ID #2980052. We also have helpful steps available on our site to try in the meantime, depending on what exactly you're experiencing. Check it out here: http://spr.ly/6426qIF8a! *Chey
Best high tech appliance in 2024
[This review was collected as part of a promotion.] I received the machine on last Thursday. I have used 3 loads so far. One loads of 12 towels of all different sizes, One load of color clothes, and one load of all mix clothes with 2 twins bed sheets. They are all finished within 3 hours for wash and dry. Normally, I used the regular washer and dryer to complete in 2 hours. But I always have no time to move my clothes from washer to dryer. It’s a big help to be as I only need to take care 1 time. In addition, this machine is running 120v only without gas. It’s safer for us use in home. My dryer valve was leaking natural gas before and it is a hazard for us if any gas leak happens. In term of dry, few reviewers mentioned not dry. All my clothes are completely dried every time. Yes. It takes longer to dry., but why you need to wash and dry very fast. Not many people will use the recent washed clothes instantly. I believe the technology will be improved by time and most of the disadvantages will be less and less, but this machine is the latest technology of the washer and dryer combo. I strongly recommend this machine to everyone who wants to change their washer and dryer.
DOES NOT DRY
[This review was collected as part of a promotion.] This product does NOT dry even small loads of laundry - even after 8 hours. We clean the top and bottom filter after every load and still have to hang clothes to dry. We followed every instruction - empty top and bottom filters after every load and dry the tub. Still won't dry. Horrible product and very disappointing.
Hello, we appreciate you reaching out to us with your feedback and concerns. Our top priority is getting your unit to dry clothes as it should and no worries, we are here to help! The most common reason for clothes not fully drying with the washer/drier combo unit is an internal airflow blockage. Air exits the drum through the lint filter. You have done a great job emptying both the top and bottom filters, but we would also like to recommend a few more steps. We recommend you try running the lint filter under cool water to get any tiny particles out of the filter, since it's such a fine mesh, you might not be able to see the clog. Then, carefully vacuum the evaporator/condenser area in the lint filter area on the right side, as some lint could get behind the cover and cause blockage. If, after trying these troubleshooting steps, you don't see an improvement in the drying, we would love to invite you to send us a private message via Social Media at @LGUSSupport. We will help you fall in love with your appliance once again!~Ivy
Goes in dry comes out dry and clean
Incredible machine has longer cycle times but no vent very quiet we really like it. It does produce a lot of lint so much more cleaning of the filters than I expected and the condenser coil cleaning is necessary after about 50 loads and is an advanced process but works great.
Thank you for sharing your experience ECap! We’re so glad you’re enjoying your WM6998HBA machine. We know the extra maintenance can be a bit more involved, but it’s great to hear it’s working great overall. We appreciate your feedback and are here if you need any assistance on social media @LGUSSupport through a private message. Keep enjoying that quiet, efficient performance! 💙 ^Anthony
Great Functionality
[This review was collected as part of a promotion.] The key advantage of this unit is its ability to both wash and dry clothes in one seamless process. Before, if we didn't move laundry promptly, it would often sit in the washer for days. Now, the LG combo takes care of the entire process without any additional effort from us, so our clothes are always clean and ready when we need them. Additionally, the washer dryer integrates with smart devices, providing updates and notifications directly to my phone. This feature has been a game-changer, allowing me to stay on top of the laundry without constant checking and helping me manage my day more efficiently. The LG Washer Dryer Combo also offers a range of customizable settings suitable for different fabrics and load sizes, with intuitive controls that are easy for everyone in the family to use. Overall, this appliance has made a significant difference by streamlining our laundry routine, saving us time, and ensuring our clothes are well cared for. For busy parents seeking a more efficient laundry solution, I strongly recommend the LG Washer Dryer Combo—it's a real game-changer for hectic households.
Hi, Naomi! We appreciate you sharing your experience with your LG Washer Dryer Combo! It’s great hearing how the all‑in‑one wash‑to‑dry convenience has transformed your routine — especially with busy family life. The smart notifications, customizable settings, and easy‑to‑use controls really shine in your review, and it’s wonderful knowing this unit keeps your laundry moving without extra steps! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
A Gar changer for big families!!
[This review was collected as part of a promotion.] The LG WashCombo™ has truly transformed the way I do laundry. As a family of six with endless loads of kids’ clothes, laundry used to be exhausting. I often stayed up late washing and drying, barely getting any sleep. Now, I simply load the machine before bed, and by morning, everything is washed and dried. It’s been a huge relief! The 5.0 cu. ft. capacity is larger than I expected, allowing me to handle big loads at once, which has significantly reduced the number of cycles I need. The Inverter HeatPump™ technology ensures my clothes come out perfectly dry without overheating, and it’s energy-efficient too. What impresses me the most is how quiet it is. I can run it at night without disturbing anyone’s sleep, which is such a blessing. The ventless design also made installation super easy, even in our small space. While the drying cycle takes a bit longer than a traditional dryer, the convenience, energy savings, and peace of mind more than make up for it. This washer/dryer combo is a must-have for busy households!
Hi Hailey, thank you for sharing such a heartfelt and detailed review of the LG WashCombo All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s wonderful to hear how much of a difference it has made for your family—going from late‑night laundry marathons to simply waking up to clean, dry clothes is a huge quality‑of‑life upgrade. Your insight into the capacity, quiet operation, and the convenience of the ventless design really highlights what makes this unit such a strong fit for busy households. It’s clear you’ve put it to the test, and your experience will be incredibly helpful for others considering the switch. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Amazing Combo Unit, but Dry Times are Long
[This review was collected as part of a promotion.] Absolutely love it, never get moldy clothes and never lose time if I forget to move things to the dryer. It does an excellent job, the delicate cycle is extremely delicate, and I love the ability to just fill it up with detergent and rarely need to refill it. I will say that the interface is a little weird, the app is useful for setting it up. The drying times are a lot longer than a regular dryer. I got this unit for my family and they opted to keep the regular dryer. If we are really processing a lot of laundry in a quick time we pull the clothes out of this and put it in the dryer while running a wash+dry cycle on this. I also find it weird it is not straight forward to reduce drying temp. I like lower drying temps on certain cycles. I'll also say the AI wash and dry cycle is pretty stingy on detergent and not as dry. It really tries to save on power and water, but I prefer the normal and delicate cycles. Overall, very happy. Well build, wonderful finish, works as advertised and lets you just toss clothes in at night or while on a trip and to come back to clean clothes.
Warning
[This review was collected as part of a promotion.] Very unhappy with this. Broke after 30 days. Vent trap stuck, was replaced and still not drying correctly. Dripping water in vent trap. Moisture in drum and excessive amounts of moist lint after each load wash or dry. Very long dry times even with small loads 3-4hrs and still damp. Trying to return and having issues with that. Not ideal for our family of 5. Can’t wait to get a separate washer and dryer. Wish I would have read more reviews.
Hello, LizHarv. We are sorry to hear you are unhappy with the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, and the issues you are experiencing with it not drying properly, even after having the lint filter replaced. We understand that this must be frustrating. Delivering the high-quality items our customers expect is important to us. We sincerely apologize for any inconvenience, and the negative experience you have had. We would like to make things right with you. Please reach out to us on social media using our handle @LGUSSUPPORT or call us at (800) 243-0000...^Ivan.
Disappointed and out a lot of money.
Terrible. Takes all day to do 1 load of laundry. LED/LCD screen goes out nearly every cycle. Drain hose way too short and dumps dirty water all over the floor, but the filter requires cleaning at least 2 to 3 times per month. I've had this unit since April 2024. The dryer filter is flimsy and feels like it will fall apart any second. These units are super expensive and we paid way more than the sale price showing now. I am so very disappointed with something that I thought was going to be a dream and put so much of our hard earned money into. We shouldn't have to get something that is literally a few months old repaired. It should have been built better to begin with.
Hey there! Thank you for sharing this feedback. We know a machine should feel reliable and high-quality right from the start, especially with a recent purchase like yours. For better efficiency and care, there are some helpful steps that might improve drying times and drainage. You can find additional tips for optimizing drying in this [guide (http://spr.ly/6428SPhsa). For the drain hose and filter, extending the hose or using a compatible longer hose could also make a big difference to prevent any overflow. Please feel free to reach out directly on social media @LGUSSupport so we can address any remaining concerns and make sure your unit is running at its best. ^ Diego
Washer combo
I bought this march 22, 2024, and regret that purchase. Have had service out already. The lint is a huge problem, eventhough the lint trap is cleaned after each use. Another lint trap that I was unaware existed until repairman showed me requires the use of pliers to remove. Not pleased at all.
Hi, there. We appreciate you leaving us a review on the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs and expectations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy