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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 131-140 of 879 reviews
Mar 20, 2024
Reviewer name: Lisay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Machine

[This review was collected as part of a promotion.] I have been using the combo LG washer dryer for a couple of weeks and I am very happy that I purchased this machine

Review from lg.com
Helpful?656FAJGUECN613610468109
Jan 29, 2024
Reviewer name: Tyler R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG All in One Washer/Dryer Combo

This LG washer and dryer works amazing. Uses less energy, water, and detergent. Gets clothes very clean and smell great! Very convenient with not having to switch clothes out of it until it goes through both wash and dry cycles. Well worth the buy!!

Review from lg.com
Helpful?656FAJGUECN613610468109
Mar 16, 2024
Reviewer name: Tempest3t3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So far so good! I've washed and dried my biggest comforter and my washable rugs in it and came out great! I'm still figuring out all the options on it but it has worked great so far!

Review from lg.com
Helpful?656FAJGUECN613610468109
Jan 31, 2024
Reviewer name: Bobdawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome machine

This s washer/dryer combo is excellent. The machine senses the load to determine how long it needs to go. So far after a couple of weeks most have been in the low two hour range. I have had one almost three hours

Review from lg.com
Helpful?656FAJGUECN613610468109
Feb 5, 2024
Reviewer name: Lwebber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Time saver!!

Has already saved me so much time. It is nice just to come back to clean and dry laundry and not having to switch machines. Works great - still figuring out all the cycles but favorite is AI cycle

Review from lg.com
Helpful?656FAJGUECN613610468109
Jun 1, 2024
Reviewer name: Unsatisfied 255
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Will definitely not be buying anymore LG products

[This review was collected as part of a promotion.] I bought four months ago and have waited a month to have it repaired. I've been without a unit for over a month due to LG, not able to provide the parts needed to repair the unit

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

We understand how frustrating it must be to have had such a disappointing experience with your LG washer model WM6998HBA. It's truly disheartening to hear that you've been waiting for over a month for repairs due to parts availability issues. If there's anything specific you would like us to assist you with or if you have any further concerns, please don't hesitate to send us a private message on Social Media @LGUSSupport. Your feedback is extremely important to us, and we are committed to making things right. Thank you so much for sharing your experience with us. —Renzo

May 14, 2024
Reviewer name: Wackyred
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Time saving!

We bought this about two months ago and it's a good time saver. The only problem is the drying time. It doesn't always get everything dry. So some loads have too run longer.

Review from lg.com
Helpful?656FAJGUECN613610468109
Nov 29, 2024
Reviewer name: Chicklet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly Recommend

I can was and dry loads from the smallest to a large load like a bed spread. The machine analyzes the load and tosses it around so the high speed spin keeps the machine level at all times. This ventless washer dryer is an amazing machine.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Thank you for letting us know that you are very happy and satisfied with the LG washer/dryer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Nov 4, 2024
Reviewer name: LEE KYUNG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Water flows into the dust filter.

I have been using it for 4 months. When I do a lot of laundry, the water flows back into the dust filter and water accumulates inside the dust filter. I am wondering what to do about it.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Dec 31, 2025
Reviewer name: Afie
1 out of 5 stars
1 out of 5 stars review

High maintenance. Lengthy washing cycle times.

The same complaints as below. Lengthy drying times and even after that the clothes are still damp. It collects lint around the tub top which is time consuming and difficult to completely remove.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Afie. Thank you for sharing your experience with your LG Washer Dryer Combo. The way you described the long drying times, clothes still coming out damp, and the lint collecting around the tub top gives a clear picture of how this is affecting your day‑to‑day use. Feedback like this is important, especially when it highlights both performance and maintenance challenges. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and lint‑buildup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for dryer troubleshooting and airflow guidance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James