Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

Member photos

  • +10 images
Sort by |
Showing 121-130 of 879 reviews
Aug 10, 2026
Reviewer name: Popcorn9
4 out of 5 stars
4 out of 5 stars review

For some reason I cannot get the combo to connect to my internet

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi there! Thanks for the note. Always nice hearing your combo unit is up and running, and we’ll make sure your comment about the Wi‑Fi connection gets shared with our product team. If you ever need a hand later on, our friends at @LGUSSupport are here for you. #LifesGood ❤️ ‑Rich

Apr 26, 2026
Reviewer name: Deano1234
1 out of 5 stars
1 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] Worst unit ever doesn't dry have to dry 10 cycle or more

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Deano. Thanks for sharing your experience with your LG Washer dryer. We appreciate the details about the drying performance and the number of cycles needed, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer‑dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Jan 20, 2026
Reviewer name: Mad101
1 out of 5 stars
1 out of 5 stars review

dryer not working

I bought it in Oct 31, 2024 and just over a year it is not working. Got it serviced, the PCB board is not working and now the part is discontinued. Not recommending.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

We appreciate you taking the time to provide feedback. We’re disappointed to hear about the service and part availability concerns you experienced. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

Mar 10, 2024
Reviewer name: Zossimus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Set it and forget it.

[This review was collected as part of a promotion.] It's a great machine and has made laundry into an easy chore. It gets all our laundry clean and dry while using less energy and water than our old machines.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hello Zossimus, thank you for sharing your experience — we understand how much easier laundry becomes with the right appliance. It’s great to hear your LG WashCombo All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer WM6998HBA has made the process simple, efficient, and energy‑saving. The Inverter HeatPump and Direct Drive Motor are built to deliver exactly that kind of reliable, low‑maintenance performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Mar 22, 2024
Reviewer name: Emoney944
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Dry time

[This review was collected as part of a promotion.] as much as I love the convenience of the wash and dry feature, it can take almost 3 hours for full cycle. I do love that it’s ventless and runs on 120 V

Review from lg.com
Helpful?656FAJGUECN613610468109
Jan 29, 2024
Reviewer name: Tyler R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG All in One Washer/Dryer Combo

This LG washer and dryer works amazing. Uses less energy, water, and detergent. Gets clothes very clean and smell great! Very convenient with not having to switch clothes out of it until it goes through both wash and dry cycles. Well worth the buy!!

Review from lg.com
Helpful?656FAJGUECN613610468109
Nov 4, 2024
Reviewer name: LEE KYUNG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Water flows into the dust filter.

I have been using it for 4 months. When I do a lot of laundry, the water flows back into the dust filter and water accumulates inside the dust filter. I am wondering what to do about it.

Review from lg.com/ca
Helpful?656FAJGUECN613610468109
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

May 1, 2024
Reviewer name: SamC52
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Had it a month and we love it.

[This review was collected as part of a promotion.] Are repair man was very helpful when he was here. He showed us how to keep up with the service on it.

Review from lg.com
Helpful?656FAJGUECN613610468109
Dec 31, 2025
Reviewer name: Afie
1 out of 5 stars
1 out of 5 stars review

High maintenance. Lengthy washing cycle times.

The same complaints as below. Lengthy drying times and even after that the clothes are still damp. It collects lint around the tub top which is time consuming and difficult to completely remove.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG

Hello, Afie. Thank you for sharing your experience with your LG Washer Dryer Combo. The way you described the long drying times, clothes still coming out damp, and the lint collecting around the tub top gives a clear picture of how this is affecting your day‑to‑day use. Feedback like this is important, especially when it highlights both performance and maintenance challenges. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and lint‑buildup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for dryer troubleshooting and airflow guidance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James

Dec 29, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Poorly designed

The lint management is appalling. And there's a water drain an inch and a half above the floor. I've never owned a laundry system that requires so much maintenance.

Review from lg.com
Helpful?656FAJGUECN613610468109
reply from LG Digital Care Team

Hi Rich, thank you for sharing your experience with your LG WM6998HBA WashCombo™. We appreciate you letting us know your thoughts on the lint management and maintenance requirements. A few helpful steps that can improve day‑to‑day use include: ⦁ Running the Dryer Maintenance Cycle regularly to keep airflow clear ⦁ Checking the drum filter after each drying cycle ⦁ Ensuring the auto‑clean system completes its cycle without interruption ⦁ Keeping the area around the drain clear so water can flow properly You can also review additional troubleshooting guidance here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 If you’d like us to review your case in more detail or explore available service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. #LifesGood ❤️ LG Digital Care Team ^Rich