Hi there! Thank you for sharing your experience with our LG washcombo. We truly appreciate your feedback and understand that managing laundry can be quite a task, especially with multiple loads. We want to help make your drying experience even better! If you haven’t already, check out our LG Library Article for some helpful tips: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566. If you have any other questions, please don't hesitate to let us know through a DM @LGUSSupport. We would be more than happy to proceed with getting all the questions answered. ~Kimmy

Hi. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the time you took to outline what has been happening with your unit, especially the drying performance, the level of maintenance required, and your feedback about the cleaning frequency and the challenges you encountered while researching solutions is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and maintenance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Hello, Deano. Thanks for sharing your experience with your LG Washer dryer. We appreciate the details about the drying performance and the number of cycles needed, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer‑dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Hello, Omaira. We are sorry to hear that the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, failed, and is not what you expected. Delivering the high-quality products our customers expect is important to us. We sincerely apologize that in this case, we fell short. We value our customers and would like to make this right if we can. Please contact us on social media using our handle @LGUSSUPPORT at your earliest convenience...^Ivan.

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any ideas, please let us know here: http://spr.ly/6424nXFmo. ^Gaby

We appreciate the time you've taken to inform us about your experience with your LG washer. We know that water leaks on appliances can be concerning. Please allow us to look into this for you by sending us a direct message on social media using @LGUSSupport. In the meantime, you may visit this link for troubleshooting regarding water link issues on LG washers: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 -Cazz.