I normally prefer a contoured memory foam pillow, but since receiving this one I have used it regularly. It does a great job of supporting without being too firm. It has retained its shape very well. It is covered with a very slick fabric which allows the pillow case to come off easily. But that is about the only negative I can think of.

This pillow presents as high quality in appearance and performance. It is supportive while still soft enough. The cooling feature is a nice touch. I tend to sleep with multiple pillows in any random placement and this pillow has pleasantly incorporated well with the others in various stacking arrangements. Standard pillow cases easily fit without any stretch or stuffing. This is my second time trying a memory foam pillow and this one is definitely a keeper.

I liked this pillow more than I expected. I can be a bit picky about them but this one is very comfortable. It does have a bit of a smell the first couple of days as most memory foam products do. But it fades pretty quickly. I took it on a spring break trip and it worked well in the car and was very comfortable. My kids also shared it and loved it!

The pillow was in excellent packaging and arrived in pristine condition. It is made very well--super soft, yet is very sturdy and the perfect size. The memory foam is soft and feels really great. It offers just the right amount of resistance to provide support without making your head rest too high or too low. Overall, it is a great product. I took one star off because when it was fresh out of the protective plastic packaging it had a definite chemical odor. We let it air out in another room for a couple of days before using it and it was fine.

If you are looking for a great night's sleep, the Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow is the pillow you need. The memory foam conforms to your head and neck, giving you support while you sleep. The foam is soft but firm enough to keep your head in the right position. I have neck pain and sleep restlessly most nights. Since using this pillow my sleep has improved. I sleep with fans on every night of the year. Therefore, the cooling gel is an awesome feature to this pillow. The gel helps to keep the pillow cool, so you don’t get too hot while you sleep. It stays cool and comfortable all night. The pillow is the perfect size. It's not too high or too low. Whether you are a back, side, or stomach sleeper this pillow gives you the right amount of support. The memory foam helps reduce neck pain because it adjusts to fit your head and neck perfectly, relieving pressure points that might cause discomfort. The cover is soft and removable. It’s easy to take off and wash. The pillow's cover is also breathable, and helps keep dust and dirt away, making it a good choice for people with allergies. The pillow feels like something you’d find in a high-end hotel. After using it for a few weeks, you'll likely notice that you sleep better and wake up feeling more rested. The pillow hasn't lost it's shape. If you’re looking for comfort, cooling, and a supportive pillow, this is it. Whether you're looking to improve your sleep or just want a new pillow to try, this one is definitely worth considering!

This is a wonderful pillow if you want firm support. It is not too stif to where your head is too high but it does not go flat like some pillows do. It states that it is cool and so far my head has not gotten hot during the night. I have gotten a good nights sleep every night for 2 weeks now. Give this one a try, you’ll regret your decision.

This is another prime example of Members Mark Brand replacing a beloved brand, and in this case a perfect pillow, to make it junk. I do not understand how they think that their material substitutions would fool anyone. The pillow is flat in a week. It's not worth the supplies used to make it. The Luxury Hotel Pillow it mimics and replaced held up for a year and kept form and fluff. This is a door mat in a blink of an eye. Do NOT be fooled. This is the WORST pillow, thanks to "Members Mark." More and more, I am feeling ashamed to be a Sam's Club member. Sam's Club, enough of the Members Mark junk!! You will lose customers. Enough!!!

Really cool, literally. The pillow keeps its cool, and its very comfortable for a side sleeper. It has a nice quilted cover that is removeable. The one downside is the smell of the pillow, it has a strong fragrance upon opening the pillow and while laying on it.

This gel memory foam pillow is very comfortable for side sleeping. I typically start on my side but then switch positions throughout the night. However, with this pillow, I've often been staying in the same position on my side throughout the entire night which says a lot. I think it's because of the pillow having a nice balance of support and comfort. And since I tend to sleep hot, the cooling aspect of this pillow is great. Another big plus is that the cover is removable and is machine washable. However, if I felt like sleeping on my stomach which I do from time to time, I wouldn't use this pillow as I need something less dense. For sleeping on my back, it's quite comfortable but I would probably prefer a slightly thinner pillow for that. All-in-all, it's a great pillow and is the one I typically use now.

Full transparency, I’ve never been a fan of memory foam pillows. This one, however, has made me rethink my position… Most memory foam pillows to me are way to firm. This one is not. It’s no feather pillow, but it’s not as hard as a lot of memory foam pillows I’ve used. I have neck issues and need good neck support, and this one has honestly done me well. I’ve been sleeping with it for over 2 weeks now. Only 2 down sides. It’s a standard pillow size, not a king. So as you can see in the pictures, it’s literally swimming inside a king size pillow case. Only other qualm with it is the slight chemical smell. It’s not terribly strong at all. But I do with they could figure out a way to make these not with that smell… All that being said, great support, not too firm, nice fit for standard pillow cases. So A+ from me.