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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,402 ratings510 reviews
  1. 5 stars62% (871)
  2. 4 stars13% (189)
  3. 3 stars9% (124)
  4. 2 stars6% (81)
  5. 1 star10% (137)

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Showing 1-10 of 510 reviews
Sep 26, 2025
CS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Pillow Ever

A friend recommended this pillow and I decided to try it. The pricing was very reason and it turns out to be the best pillow I have ever owned. I’m planning to get a second one.

Helpful?3IFZA20SG2DY13610268497
Jun 18, 2026
VicciL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent quality!

This is the first pillow I've found in ages that doesn't go flat. I've had neck fusion and this gives me wonderful support sleeping on either my side or back. I wake up with at least 75% fewer severe headaches than from using many other pillows, that were all substantially more expensive than this is. I will be buying at least one more to take with me on vacation.

Helpful?3IFZA20SG2DY13610268497
Jun 11, 2026
CatBird
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleeping so much better!

So glad I found this pillow, “Member's Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow”. It has made a world of difference in my sleep. I have acid reflux and need a firm pillow to keep my head elevated. This pillow has helped tremendously! Only has 2 size options - King & Standard. No Queen unfortunately. Nevertheless, if you are having difficulty sleeping, try this pillow. It does keep your head elevated at a comfortable level and it stays cool. Highly recommend pillow for acid reflux sufferers. Hope my review will help others. Also, I did remove the zippered pillow protective cover, washed it & put it back on. Felt it needed to be refreshed.

Helpful?3IFZA20SG2DY13610268497
Feb 3, 2025
Ned
5 out of 5 stars
5 out of 5 stars review

Great value while very comfortable

The Members Mark Hotel Premier Pillow is phenomenal. I've been using it for a few weeks and its extremely comfortable. The height is perfect and maintains the perfect neck position. The fill keeps its position while still being coolong. The cover is very premium. The pillow is as nice if not better than the expensive brands I've bought in the past.

Incentivized Review
Helpful?3IFZA20SG2DY13610268497
Sep 10, 2024
Kats
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The perfect alternative for latex foam lovers

I love this pillow! I am a side sleep who has always loved latex foam and thought I would hate memory foam. My old foam pillow was well last time to be discarded but nothing else I tried was comfortable and latex is so expensive now. I happened to see this one in the warehouse and decided to try again. I let it sit to degas for two days. It is just the right thickness and soft like foam but not so squishy that you sink down to the mattress. I am completely satisfied.

Helpful?3IFZA20SG2DY13610268497
Jan 27, 2026
Lilchubby4e
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy and cool

I've been trying several different pillows, and the last few have not really been cool. Although they were supposed to be cooling memory gel pillows, this one is cool, stays cool and is firm enough that it doesn't just mush, so that my head starts falling in at an awkward angle so I really like this pillow. It is worth every dollar I paid for it although I will warn you that for the first few days, it does have a kind nasty smell. So if that is going to bother you, I would take it out and leave it out for a few days before you started sleeping on it. The smell should be gone by then.

Helpful?3IFZA20SG2DY13610268497
Apr 17, 2026
Philip
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pillow.

I've been on the hunt for a pillow like the one my wife has had for years—tried everything from super expensive options to “too good to be true” deals. This one is the closest I've found in terms of comfort, and it's actually a great value. Really happy with it!

Helpful?3IFZA20SG2DY13610268497
Jul 25, 2026
Chils
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

10/10 don't recommend

When I think of hotel pillows this one does not come to mind. It is way too thick. Probably perfect for some, but not me. Maybe if I ran over it a few times to crush it down. Ha! But ain't nobody got time for that. I need time for sleep. I thought it was too good to be true based on the price and it was.

Helpful?3IFZA20SG2DY13610268497
Mar 8, 2026
ScanAndNo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smells like barf

The pillow foam still reeks after several weeks and make everything in contact with it also smell like vomit. I wouldn’t wish this pillow on my worst enemy.

Helpful?3IFZA20SG2DY13610268497
Oct 19, 2024
TKFL
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not comfortable

Unfortunately had to return, felt very hard and uncomfortable, the cover made noise when turning head trying to get comfortable Pillow cover is made cheeply comparing to the previous pillow The previous memory foam pillow came in a nice box with double layer pillowcase protectant This one came in a plastic bag with cheeply made pillowcase protectant, Dissapointed

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We're sorry to have disappointed you with the pillow, TKFL. Please know you can return it anytime with the Member's Mark 100% Satisfaction Guarantee.