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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,484 ratings597 reviews
  1. 5 stars62% (920)
  2. 4 stars15% (221)
  3. 3 stars8% (125)
  4. 2 stars5% (81)
  5. 1 star9% (137)

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Showing 21-30 of 597 reviews
Feb 10, 2025
Lizzie
2 out of 5 stars review

Good then not so good.

I was very excited to try out this pillow. It felt really nice when I’ll lay on it. The issue I had is that I would start feeling uncomforted in my neck and it would wake me up. The pillow would get too thin for me. I had to move the pillow around and then it would feel fine.

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Jun 2, 2025
J Bizz
5 out of 5 stars review

Verified Purchase

Perfect Pillow

Perfect Pillow! We have been shopping around for pillows for a long time. My husband and I both have neck issues and finding pillows has been a nightmare until now! This pillow provides the perfect amount of support and is comfortable. We highly recommend this pillow.

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Feb 3, 2025
Momma Mac
5 out of 5 stars review

Favorite Pillow!

This is a seriously comfy pillow! I use it when I sleep on my side, but not when I sleep on my back. I really like a thinner pillow when I’m on my side, and this is the perfect one for me! I also love that it stays cooler, especially since I have a ceiling fan. I am a hot sleeper, so this has been perfect to keep me from waking up with a sweaty face! It's also really nice though, that if I am running cold, I can just flip it to the other side, and it won't feel so cold anymore! IMO, you pay for what you get, and in this case I think you are getting more than what you pay for! This same pillow, in a furniture store, is easily $100 or more. In that sense, I think this pillow is a really great deal! I would absolutely Recommend it!!

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Feb 18, 2025
Nicole K
5 out of 5 stars review

Gel Memory Cooling Foam Pillow

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

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May 10, 2024
Irma Moore
4 out of 5 stars review

Verified Purchase

My Aching Back

Never have been a fan of memory foam but thought I would give this cooling gel pillow a try. I agree with most of the favorable reviews. My standard pillow cases fit rather big and the pi!low did have a slight odor that dissipated after airing it out. After sleeping on it a few nights I started waking up with a slight back ache. I had no problems with my sleep but upon waking and moving my back would bother me. So to test this issue, I switched back to my old pillow and had no back pain. Unfortunately had to return.

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Oct 10, 2024
James
3 out of 5 stars review

Verified Purchase

Nice looking, but not worth it.

These pillows look and feel nice, but they’re not as comfortable to sleep on as they look. There is also a strong lingering factory smell on them that is supposedly due to an anti-microbial the manufacturer puts on the pillow. Probably something that you shouldn’t lay your head on night after night. I would return them if I could.

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reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, James. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 3, 2025
Dbmr
1 out of 5 stars review

Verified Purchase

Cooling, but not for me.

It’s cool but not pliable. Too stiff for me to really be comfortable.

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reply from Member's Mark Team

We appreciate your honest feedback on your pillow. The pillow has a 'break in' period of 1-2 weeks where it settles into its final firmness, it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm for you that you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 28, 2026
Tasha
5 out of 5 stars review

Verified Purchase

Contours

I’m a side sleeper. It felt too firm at first but when I lay on it, it contours perfectly around my head and neck.

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Jul 17, 2026
El Duderino
5 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable. The only downside is the pillowcase easily slides off while I’m sleeping. Just need to use one with a zipper.

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Jul 17, 2026
Mike R
4 out of 5 stars review

Verified Purchase

Comfortable pillows at a very good price.

These pillows are quite comfortable, even at the low price. I have gotten a lot of comfort out of these at bedtime.

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