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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,424 ratings579 reviews
  1. 5 stars61% (875)
  2. 4 stars15% (212)
  3. 3 stars9% (122)
  4. 2 stars6% (80)
  5. 1 star9% (135)
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Showing 21-30 of 579 reviews
Oct 19, 2024
TKFL
1 out of 5 stars review

Verified Purchase

Not comfortable

Unfortunately had to return, felt very hard and uncomfortable, the cover made noise when turning head trying to get comfortable Pillow cover is made cheeply comparing to the previous pillow The previous memory foam pillow came in a nice box with double layer pillowcase protectant This one came in a plastic bag with cheeply made pillowcase protectant, Dissapointed

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reply from Member's Mark Team

We're sorry to have disappointed you with the pillow, TKFL. Please know you can return it anytime with the Member's Mark 100% Satisfaction Guarantee.

Feb 18, 2025
Nicole K
5 out of 5 stars review

Gel Memory Cooling Foam Pillow

I received this pillow for review earlier in the week. It is a medium-density, cooling foam--lots of give, yet firm. It is VERY cooling, even through a cotton pillow case. This pillow is definitely "premium" with it's extra-layer removable (zippered) covering as well as the foam material. I have gotten great night's sleeps with this pillow and definitely recommend.

Incentivized Review
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Oct 30, 2024
Marcos99
5 out of 5 stars review

Verified Purchase

Lives Up To Its Billing: We're Buying More

We have purchased a lot of pillows from a lot of stores (including different brands from Sam's Club), and this memory foam pillow is more supportive and seems to wick away heat. And unlike the pillows filled with pieces of foam/memory foam, the support is even across the pillow's length and doesn't sag. We are buying more for each bed and will be donating all our other pillows, be they foam-, memory foam-, or down-filled.

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Sep 10, 2024
Kats
5 out of 5 stars review

Verified Purchase

The perfect alternative for latex foam lovers

I love this pillow! I am a side sleep who has always loved latex foam and thought I would hate memory foam. My old foam pillow was well last time to be discarded but nothing else I tried was comfortable and latex is so expensive now. I happened to see this one in the warehouse and decided to try again. I let it sit to degas for two days. It is just the right thickness and soft like foam but not so squishy that you sink down to the mattress. I am completely satisfied.

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Mar 28, 2024
Woody
1 out of 5 stars review

Disappointed due to the odor

I received this Members Mark cooling pillow over a week ago. I opened the packaging and was hit with a strong mix between chemical and musty smell. I know the pillow is new and isn’t actually musty, but that’s what it triggers for me. We haven’t been able to use the pillow yet due to this odor. We’ve purchased cooling pillow from other brands and did not notice this same odor. We’re disappointed because my oldest kid will only use cooling pillows and really needed this new one.

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Oct 10, 2024
James
3 out of 5 stars review

Verified Purchase

Nice looking, but not worth it.

These pillows look and feel nice, but they’re not as comfortable to sleep on as they look. There is also a strong lingering factory smell on them that is supposedly due to an anti-microbial the manufacturer puts on the pillow. Probably something that you shouldn’t lay your head on night after night. I would return them if I could.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, James. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 16, 2025
GeeCee
4 out of 5 stars review

Verified Purchase

Nice but small

Nice pillow. Can't say how it performs in summer heat. Firm support. Works for me to keep head/neck aligned with spine. Reason for 4* and not 5 is that the size is too small. Only available in Standard and I think King (but on-line only). Why is ther no queen size? I find this length to be too short.

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Apr 28, 2024
Biz201
4 out of 5 stars review

Semi firm foam pillow

Nice semi-firm foam pillow. Isnt super hard like some. It has a nice,breathable quilted pattern on it. Marked it down to 4 stars because it had a bit of a smell offgassing from it, and needed to place it in storage for a bit to rid of that, otherwise nice purchase.

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Feb 26, 2025
AJ reviewer
4 out of 5 stars review

Good support and shape

After using the pillow for a few weeks it seems very comfortable and has held its shape nicely. I’m a stomach sleeper and had a hard time with it as it’s firmer than my feather pillow but my husband is a side and back sleeper and has loved it. It gives him the support he needs without having to use a second pillow which has been nice as two pillows seem too high sometimes.

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Jun 30, 2025
Barb
1 out of 5 stars review

Verified Purchase

Don’t bother

Not much fill to it and I was flipping it over all night long

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