Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes

Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for

Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes

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4.1 out of 5 stars

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1,484 ratings597 reviews

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Showing 91-100 of 597 reviews

Mar 21, 2024

Jilly Johnson

4 out of 5 stars review

Nice pillow strong scent

Really cool, literally. The pillow keeps its cool, and its very comfortable for a side sleeper. It has a nice quilted cover that is removeable. The one downside is the smell of the pillow, it has a strong fragrance upon opening the pillow and while laying on it.

Incentivized Review

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Nov 25, 2024

Rose

1 out of 5 stars review

Verified Purchase

Not a cooling pillow.

Definitely not a cooling pillow! A nicely made firm pillow .

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reply from Member's Mark Team

We're sorry the pillow did not meet your expectations, Rose. Please know you can exchange or return anytime with the Member's Mark 100% Satisfaction Guarantee.

Sep 23, 2025

2 out of 5 stars review

Verified Purchase

Not the one

This pillow gave me a crick in my neck. The pillow was also too hard.

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reply from Member's Mark Team

We appreciate your honest feedback on your pillow, JT. The pillow has a "break in" period of 1-2 weeks where it settles into its final firmness, so it is normal for it to feel stiffer during that period as the foam adjusts to use. Please know if you're finding after that break in period that the pillow is just too firm, then you can exchange or return it as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 30, 2025

Barb

1 out of 5 stars review

Verified Purchase

Don’t bother

Not much fill to it and I was flipping it over all night long

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Feb 15, 2026

Gee

2 out of 5 stars review

Verified Purchase

Smells

Seemed comfy, but smells. Couldn’t sleep on it. Had to return.

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Oct 13, 2024

Diva

1 out of 5 stars review

Verified Purchase

Not worth price

Not for side sleepers. Caused me to have neck pain. Major crook in my neck

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reply from Member's Mark Team

We are sorry to hear about your experience with our pillow, Diva. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 2, 2025

1 out of 5 stars review

Verified Purchase

Chem smell

Returned. Smells like chemicals and didn't get better after airing out.

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Mar 27, 2025

Mimi

1 out of 5 stars review

Verified Purchase

Not for me

Did not like this pillow at all. I am a side sleeper, maybe not recommended for side sleepers.

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reply from Member's Mark Team

We're sorry to learn you are unhappy with the pillow, Mimi. Please know you can exchange or return it for a full refund at any time with the Member's Mark 100% Satisfaction Guarantee.

Sep 6, 2025

Seagull

5 out of 5 stars review

Verified Purchase

Best pillows

Love these pillows - firm and comfortable!

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Feb 6, 2026

Maricela c

5 out of 5 stars review

Verified Purchase

Member's Mark Hotel pre❤️

Excellent product l recommend 💯 is very good for sleeping well

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