Ok

I wanted to mention first that there is a slight odor to this Members Mark pillow from the Hotel premier collections, I assume this is from the antimicrobial treatment applied to the pillow cover as mentioned on the packaging. It does go unnoticed after a little while. The treatment is to help inhibit growth of odor causing bacteria so that is important, I would think. The cover is removable and washable, so that could be helpful if the odor does not go away fast enough and or still bothers you. The pillow is a little firm right out of the bag but, I am sure like any other pillow, it will soften over time and usage. The cover feels nice, it is incredibly soft but does snag easily. As far as the cooling feature goes, I don’t feel “cool” on this pillow but I don’t have the typical head heat on this pillow either so I think the pillow “absorbs” the heat so you sleep “cooler”, if that makes sense, either way, I like it, and the “cooling” works for me! It is hard for me to find a comfortable pillow, one that does not hurt my neck all night, but I do understand that the mattress condition and firmness/softness of the mattress also plays a factor in the way you sleep on a pillow whether it be new or old. Our mattress is an older pillow top on the softer side, and we are ready for a replacement. I am a side sleeper, I usually sleep with a contoured pillow, however this pillow I found to be very comfortable for me on our current mattress condition, my head seems to be in perfect line with my spine when using this pillow, so my neck isn’t bend up or bent down and I don’t wake up with neck pain as I have with other non-contoured pillow. Overall, this is a lovely pillow for THIS side sleeper and so far, so good with no neck pains!

Overall, this is a great pillow. It is just a little thinner than I personally like. I do like the cooling foam feature, as I am a "hot" sleeper. The best feature in my opinion is the washable cover. This will allow me to wash the cover. This also adds an additional layer of protection to the pillow to keep it clean.

If you are looking for a great night's sleep, the Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow is the pillow you need. The memory foam conforms to your head and neck, giving you support while you sleep. The foam is soft but firm enough to keep your head in the right position. I have neck pain and sleep restlessly most nights. Since using this pillow my sleep has improved. I sleep with fans on every night of the year. Therefore, the cooling gel is an awesome feature to this pillow. The gel helps to keep the pillow cool, so you don’t get too hot while you sleep. It stays cool and comfortable all night. The pillow is the perfect size. It's not too high or too low. Whether you are a back, side, or stomach sleeper this pillow gives you the right amount of support. The memory foam helps reduce neck pain because it adjusts to fit your head and neck perfectly, relieving pressure points that might cause discomfort. The cover is soft and removable. It’s easy to take off and wash. The pillow's cover is also breathable, and helps keep dust and dirt away, making it a good choice for people with allergies. The pillow feels like something you’d find in a high-end hotel. After using it for a few weeks, you'll likely notice that you sleep better and wake up feeling more rested. The pillow hasn't lost it's shape. If you’re looking for comfort, cooling, and a supportive pillow, this is it. Whether you're looking to improve your sleep or just want a new pillow to try, this one is definitely worth considering!

I sleep on my side or stomach and either way this pillow fully supports and is comfortable. No more waking up with a kink in my neck or having to keep adjusting or “bunching up” the pillow a certain way to be comfortable. I have always just used budget type pillows until now and I wish I would have tried this sooner.

Memory foam style pillow is a little too thick for me. When placed under just neck and head, my chin almost touches my chest. When under the shoulders and head, the pillow works well. The foam is soft and cool. The new smell was strong at first, after a week it goes away. I like the pillow had a removable case to wash. And the foam is not the typical memory foam, it can be cleaned.

The pillow was in excellent packaging and arrived in pristine condition. It is made very well--super soft, yet is very sturdy and the perfect size. The memory foam is soft and feels really great. It offers just the right amount of resistance to provide support without making your head rest too high or too low. Overall, it is a great product. I took one star off because when it was fresh out of the protective plastic packaging it had a definite chemical odor. We let it air out in another room for a couple of days before using it and it was fine.

This is made of memory foam. It’s soft when I compared with other gel foam pillows to an extent that it sinks. The clothe cover is nice and soft with zip, to take out the foam n wash. This zip is convenient. Overall the quality of cover is good and nicely stitched. Pillow as such when in use smells of chemical. The pillow is not hard. I feel my head is sinking and leveling to ground.

This pillow is super soft to sleep on, yet it does not go flat when you sleep on it. The outside of the pillow is super slick and is hard for a polyester blend pillow case to stay on it. You would want a cotton pillowcase on it. Sleeps great, no disappointments.

This is a great pillow for people who need the firm gel like pillows. It was a great price and similar to pillows at mattress stores, but far less expensive than what you would find in the strip mall stores. I bought for my wife when she left her “favorite” pillow at a hotel. This pillow has served her well and she is happy with it.