Was hoping for something a little softer

It is not that good softer than it should and not really cooling as it should

The covers on the pillows are too slippery and it makes the pillow cases fall off.

Have been waking up with less neck and shoulder pain

Fairly firm. Wish it was a slightly thinner pillow. Did have a cooling feel to it. Will see how it holds up. For some reason i thought it was a pair of pillow but it was just one.

Nice, firm, comfortable pillow. I feel like it makes me sweat more than my other one maybe which is my reason for 4 stars. My husband used it one night as well and said it was nice and comfortable. I wouldn't say anything special but it's comfy.

I returned it the next day and it was comfortable if looking for a pillow that doesn't get to flat in less than five minutes. I am a side sleeper and sometimes toss and turn at night and this was too flat

Great pillow

This is a wonderful pillow if you want firm support. It is not too stif to where your head is too high but it does not go flat like some pillows do. It states that it is cool and so far my head has not gotten hot during the night. I have gotten a good nights sleep every night for 2 weeks now. Give this one a try, you’ll regret your decision.

Overall, this is a great pillow. It is just a little thinner than I personally like. I do like the cooling foam feature, as I am a "hot" sleeper. The best feature in my opinion is the washable cover. This will allow me to wash the cover. This also adds an additional layer of protection to the pillow to keep it clean.