I liked this pillow more than I expected. I can be a bit picky about them but this one is very comfortable. It does have a bit of a smell the first couple of days as most memory foam products do. But it fades pretty quickly. I took it on a spring break trip and it worked well in the car and was very comfortable. My kids also shared it and loved it!

I've been searching and trying so many different memory foam pillows, trying to find one to replace my way-too-old last one, and had all but given up. I'd settled on one that was, I thought, as close to perfect as I was going to be able to find, but it wasn't the greatest and I had started to develop neck pain. I also have extremely sensitive ears to any pressure, and it was pushing the limits on that, as well. I saw this pillow in my local club and felt it, them read reviews online. All I can say is I'm glad I felt it in person or I might not have bought it, based on many people describing it as "firm"! Let me just say, this pillow is NOT firm by memory foam standards at all! But it also keeps it's shape, doesn't go flat, and provides just the right amount of support for my neck and shoulders. I'm a side sleeper. As soon as I laid my head on it the first night, I knew I'd finally found it! So very soft and comfy, I'm pretty sure I said "ahhhh" out loud several times that night. I absolutely LOVE this pillow! please don't ever stop making these!

This gel memory foam pillow is very comfortable for side sleeping. I typically start on my side but then switch positions throughout the night. However, with this pillow, I've often been staying in the same position on my side throughout the entire night which says a lot. I think it's because of the pillow having a nice balance of support and comfort. And since I tend to sleep hot, the cooling aspect of this pillow is great. Another big plus is that the cover is removable and is machine washable. However, if I felt like sleeping on my stomach which I do from time to time, I wouldn't use this pillow as I need something less dense. For sleeping on my back, it's quite comfortable but I would probably prefer a slightly thinner pillow for that. All-in-all, it's a great pillow and is the one I typically use now.

Memory foam style pillow is a little too thick for me. When placed under just neck and head, my chin almost touches my chest. When under the shoulders and head, the pillow works well. The foam is soft and cool. The new smell was strong at first, after a week it goes away. I like the pillow had a removable case to wash. And the foam is not the typical memory foam, it can be cleaned.

It’s just too hard for me. I thought I loved it so I kept it. Maybe my head isn’t heavy enough to sink in. It’s better when used in a side sleeping position than back position. I have painful neck muscles and the tendons snap and crack, and no dr has been able to identify why or help me fix it. This may not be the right pillow for you if you have any serious neck issues.

I purchased this pillow over a month ago. Yes it had a plastic packaging smell, but I was patient and let it air out for several weeks. I slept on it for the first time last night as a back sleeper. I am glad that I did not take it back. I loved it. The zipper cover can be washed also. I have not washed the cover, but used my silk zippered pillowcase on top of the covered pillow.

Overall, this is a great pillow. It is just a little thinner than I personally like. I do like the cooling foam feature, as I am a "hot" sleeper. The best feature in my opinion is the washable cover. This will allow me to wash the cover. This also adds an additional layer of protection to the pillow to keep it clean.

I sleep on my side or stomach and either way this pillow fully supports and is comfortable. No more waking up with a kink in my neck or having to keep adjusting or “bunching up” the pillow a certain way to be comfortable. I have always just used budget type pillows until now and I wish I would have tried this sooner.

If you are looking for a great night's sleep, the Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow is the pillow you need. The memory foam conforms to your head and neck, giving you support while you sleep. The foam is soft but firm enough to keep your head in the right position. I have neck pain and sleep restlessly most nights. Since using this pillow my sleep has improved. I sleep with fans on every night of the year. Therefore, the cooling gel is an awesome feature to this pillow. The gel helps to keep the pillow cool, so you don’t get too hot while you sleep. It stays cool and comfortable all night. The pillow is the perfect size. It's not too high or too low. Whether you are a back, side, or stomach sleeper this pillow gives you the right amount of support. The memory foam helps reduce neck pain because it adjusts to fit your head and neck perfectly, relieving pressure points that might cause discomfort. The cover is soft and removable. It’s easy to take off and wash. The pillow's cover is also breathable, and helps keep dust and dirt away, making it a good choice for people with allergies. The pillow feels like something you’d find in a high-end hotel. After using it for a few weeks, you'll likely notice that you sleep better and wake up feeling more rested. The pillow hasn't lost it's shape. If you’re looking for comfort, cooling, and a supportive pillow, this is it. Whether you're looking to improve your sleep or just want a new pillow to try, this one is definitely worth considering!

This is my first memory foam pillow. The pillow itself, is firm and heavy, yet soft to lay on. I find the pillow very comfortable for back and side sleeping. It is supportive of my head and neck. With traditional type pillows, I was always switching up depending on my sleeping position. I would also crunch up pillows under my neck for support. I dont do that with this memory foam pillow. Nor have I needed to switch up to a different pillow. I find myself sleeping through the night without tossing and turning and without neck pain. The pillow does have a cooling effect to it. I have not had to flip it to find a cool side, as I have with traditional pillow types. The thickness of the pillow is just right. It is not too thick nor too thin. The removable and washable zippered cover is a added plus for the pillow. I did purchase online two of these, King size, sight unseen and am very pleased with my purchase.