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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,484 ratings597 reviews
  1. 5 stars62% (920)
  2. 4 stars15% (221)
  3. 3 stars8% (125)
  4. 2 stars5% (81)
  5. 1 star9% (137)

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Showing 581-590 of 597 reviews
Apr 4, 2024
Ryan
1 out of 5 stars review

Toxic

Off gassing caused migraines and violent nightmares.

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Aug 23, 2025
anonymous
2 out of 5 stars review

Smells

A very comfortable pillow but after several days it's still stinks and airing it out does not seem to be working. Smells pretty intolerable.

Helpful?3IFZA20SG2DY13610268497
Jan 15, 2025
Sarah
3 out of 5 stars review

Might be comfy but can't deal with odor

Someone mentioned a chemical odor... they weren't lying. It's awful even after airing out most of the day.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We're sorry there was an issue with your pillow, Sarah. Please know you can return it for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Nov 27, 2024
fuz17
4 out of 5 stars review

Comfortable Pillow, Pillow Cover Opens

Pillow is great the cover does not hold. After the first week the zipper start to pop open by itself and will no longer zip fully.

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Jun 28, 2025
Drew2689
1 out of 5 stars review

Left me with neck pain

I was tired of pillows that go flat after a few months, so I bought this one. It is a very thick foam, however, and it puts my neck at an awkward angle, even as a side-sleeper, and caused my neck to ache after a few days.

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Jun 8, 2024
ceg
2 out of 5 stars review

Disappointed

Disappointed in this pillow. It's comfortable but I don't find it to be cooling at all. It actually holds heat. Also, the pillow is so slippery that the pillow case will not stay on it. I usually like Member's Mark products.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We appreciate your feedback on our Members Mark Pillow, ceg. All of our pillows come with a washable, removable cover; adding an extra pillowcase may cause it to retain heat. You are welcome to try the pillow without the additional pillowcase. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Feb 25, 2024
MIb
5 out of 5 stars review

Good affordable memory foam pillow

Good affordable memory foam pillow

Helpful?3IFZA20SG2DY13610268497
Jul 19, 2025
smells
1 out of 5 stars review

Smells

This pillow has such a stench... a chemical, rubber smell

Helpful?3IFZA20SG2DY13610268497
May 26, 2024
nice Jacket
5 out of 5 stars review

Better than Serta memory foam pillows

Much better than Serta memory foam pillows

Helpful?3IFZA20SG2DY13610268497
Nov 10, 2024
bj
1 out of 5 stars review

pillow

was way too firm. would not recomm it to anyone thinking of purchasing itend

Helpful?3IFZA20SG2DY13610268497