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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,424 ratings579 reviews
  1. 5 stars61% (875)
  2. 4 stars15% (212)
  3. 3 stars9% (122)
  4. 2 stars6% (80)
  5. 1 star9% (135)
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Showing 571-579 of 579 reviews
Jan 15, 2025
Sarah
3 out of 5 stars review

Might be comfy but can't deal with odor

Someone mentioned a chemical odor... they weren't lying. It's awful even after airing out most of the day.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We're sorry there was an issue with your pillow, Sarah. Please know you can return it for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jun 8, 2024
ceg
2 out of 5 stars review

Disappointed

Disappointed in this pillow. It's comfortable but I don't find it to be cooling at all. It actually holds heat. Also, the pillow is so slippery that the pillow case will not stay on it. I usually like Member's Mark products.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We appreciate your feedback on our Members Mark Pillow, ceg. All of our pillows come with a washable, removable cover; adding an extra pillowcase may cause it to retain heat. You are welcome to try the pillow without the additional pillowcase. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Nov 10, 2024
bj
1 out of 5 stars review

pillow

was way too firm. would not recomm it to anyone thinking of purchasing itend

Helpful?3IFZA20SG2DY13610268497
Jul 15, 2025
Carol
1 out of 5 stars review

Disappointed!

The fill doesn't fill the pillow - leaves a large empty space on bottom.

Helpful?3IFZA20SG2DY13610268497
Feb 25, 2024
MIb
5 out of 5 stars review

Good affordable memory foam pillow

Good affordable memory foam pillow

Helpful?3IFZA20SG2DY13610268497
May 26, 2024
nice Jacket
5 out of 5 stars review

Better than Serta memory foam pillows

Much better than Serta memory foam pillows

Helpful?3IFZA20SG2DY13610268497
Jul 6, 2024
Mel
5 out of 5 stars review

Great pillow

My husband loves firm pillows, and this has become the only pillow he will sleep with. It's firm but also stays nice and cool when he's sleeping.

Helpful?3IFZA20SG2DY13610268497
Apr 17, 2024
MJ
5 out of 5 stars review

So cozy

I am completely impressed with this pillow. I wake up pain free and refreshed.

Helpful?3IFZA20SG2DY13610268497
Jan 26, 2025
Brad
3 out of 5 stars review

High Quality but Very Firm

These are well made pillows. A lot firmer than my other name brand memory foam pillows.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We appreciate your feedback, Brad. If the pillows are too firm, please know you can exchange or return them for a full refund with the Member's Mark 100% Satisfaction Guarantee.