Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes

Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for

Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes

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4.1 out of 5 stars

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1,484 ratings597 reviews

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Showing 561-570 of 597 reviews

Nov 21, 2025

MAGGIE

5 out of 5 stars review

soiled pillow

dosen't change shape I love it

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Mar 7, 2026

Michael

1 out of 5 stars review

SMELLS!

Smells so bad can't fall asleep. Disappointing.

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Jan 6, 2025

Customer

1 out of 5 stars review

Verified Purchase

Wrong item was delivered

Wrong pillows were delivered

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reply from Member's Mark Team

We're sorry to learn you received the wrong order. Please contact Member Support at (888) 301-0332 and they can help you get the correct pillows.

Jun 21, 2025

AZShopper

1 out of 5 stars review

Verified Purchase

Uncomfortable & Smelly

I am returning this item because it's too firm and has a weird smell that will not dissipate.

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reply from Member's Mark Team

Thank you for your feedback on the pillow, AZShopper. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 12, 2026

HEIDI

1 out of 5 stars review

Glad I'm only out 15 bucks

This pillow is as hard as a rock and has a chemical smell.

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Jul 14, 2025

Berly

1 out of 5 stars review

Verified Purchase

Not comfortable

It's not very comfortable

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Jan 28, 2026

Lora

3 out of 5 stars review

Fair pillow if you like firm

Pillow was way too firm for my liking. Do like the removable cover, that's a great plus.

Helpful?

reply from Member's Mark Team

We are so glad you like the easy-care pillow cover, Lora. If you are unhappy with the pillow, please know you can return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 19, 2026

Julia

1 out of 5 stars review

hard as a rock, I ended up using a different pillow.

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Feb 6, 2025

Pillowperson

1 out of 5 stars review

Smells Terrible

How can Sams sell these? Does anyone quality-check these? Absolutely horrible odor.

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Jul 14, 2024

4 out of 5 stars review

Verified Purchase

Gel form pillow

Good pillow for the money.

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