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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars1,424 ratings579 reviews
  1. 5 stars61% (875)
  2. 4 stars15% (212)
  3. 3 stars9% (122)
  4. 2 stars6% (80)
  5. 1 star9% (135)
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Showing 551-560 of 579 reviews
Nov 21, 2025
MAGGIE
5 out of 5 stars review

soiled pillow

dosen't change shape I love it

Helpful?3IFZA20SG2DY13610268497
Jul 14, 2024
JJ
4 out of 5 stars review

Verified Purchase

Gel form pillow

Good pillow for the money.

Helpful?3IFZA20SG2DY13610268497
Jan 6, 2025
Customer
1 out of 5 stars review

Verified Purchase

Wrong item was delivered

Wrong pillows were delivered

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reply from Member's Mark Team

We're sorry to learn you received the wrong order. Please contact Member Support at (888) 301-0332 and they can help you get the correct pillows.

Jul 19, 2025
smells
1 out of 5 stars review

Smells

This pillow has such a stench... a chemical, rubber smell

Helpful?3IFZA20SG2DY13610268497
Jun 24, 2025
Robert
1 out of 5 stars review

not cool at all

Not cool at all , i bought a pillow 7 years ago from a different manufacturer that is cooler than this brand new one , was disappointed

Helpful?3IFZA20SG2DY13610268497
Aug 19, 2025
Graciela
1 out of 5 stars review

i purchased 2 of these pillows andnthey have a very strong chemical smell that i could not get rid of. i had to return them.

Helpful?3IFZA20SG2DY13610268497
Aug 18, 2024
txmom
5 out of 5 stars review

We replaced our old pillows with this one!

This is a wonderful pillow. It is firm enough not to flatten but soft enough to move with your head and keep you comfortable all night long. I replaced the old pillows with this one.

Helpful?3IFZA20SG2DY13610268497
Feb 4, 2025
JimS
1 out of 5 stars review

Unbelievable smell

I am not sensitive to smells but this thing smell like a moldy basement. I am not sure how it could smell so bad but we had to set it outside as it real bad.

Helpful?3IFZA20SG2DY13610268497
Apr 16, 2025
Woodz
5 out of 5 stars review

Cool & Comfortable

I was a bit skeptical about all the features this pillow claimed on the packaging. However, after sleeping on the pair I purchased, it’s clear that it’s as comfortable and functional as listed. This is a very high quality pillow for the $. Well made. Excellent materials and stitching. Supportive, but not aggressively firm. Best of all it is, indeed, cool. If you like memory foam, you’ll love this pillow.

Helpful?3IFZA20SG2DY13610268497
Jun 24, 2025
High Hopes
2 out of 5 stars review

Thought it would hold up.....

Less than 1 month in the pillows went bland no support compared to being new.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

Thank you for your feedback on the pillow. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.