I love this pillow!!! I really needed a new pillow that offered support with comfort and this pillow does exactly what I wanted. It is soft yet firm. Before I had trouble with my neck with other pillows that went flat and would get hot, but this Member's Mark Hotel Premier Collection Premium Cooling pillow is great. Even washing the liners gave me no trouble putting them back on the pillow. I love this pillow!

The pillow is definitely cooling. If you put a pillow case on it, you won’t be able to feel the cooling effect. The pillow is a little stiff when you get it, and it seems like you cannot mold the pillow to your comfort, but you can if you’re consistent because it’s memory foam.

Nice pillow! I was impressed with packaging and cover of pillow. Pillow did not offgas and was ready to use right away. I am a side sleeper and I found the pillow too firm to be used as my main pillow. I do think it is the perfect pillow for propping up in my bed though.

The Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam pillow has replaced my neck pillow I was using. This pillow is soft, lush, and does indeed keep me cooler during sleep at night. It springs back to form quickly. I only wish it supported my neck slightly more.

Got this pillow hoping to alleviate some neck pain I am having. It is memory foam, anti microbial with cooling properties and supposed to help align. It also has a removable washable cover which is great! I have only used it a few times but does seem to be helping quite a bit. Great for side sleepers.

I have been wanting to buy one of these for the longest time but they are pricey and I wouldn’t do it. This pillow is magic. My husband just had surgery and was having a lot of back and neck pain, the pain is gone after a couple of nights using this pillow. It’s beautiful, is soft but at the same time it give you the right support. I would recommend it 100 percent, in fact I am buying another one now.

I received this pillow a few days ago. It shipped in a box and without damage. It looks very nice and bright white. I’m t is firm but softens to your head. The cooling effect is not tremendous so don’t buy it for that feature. Great for a side sleeper.

The Members Mark memory foam pillow was pretty comfortable, but the smell of the foam was bad. An hour later it was tossed out. I washed the cover and put the foam in the dryer on air fluff with a dryer sheet and didn’t get much better. I waited a week and had my older son try it. He said he didn’t notice that much of a smell and it was comfortable. I guess you have to air it out for a long time.

Love this pillow! The gel in this pillow makes for a very firm pillow that hasn’t gone flat yet. It’s soft enough to conform to your shape but it fluffs back out nicely. I haven’t had to wash it yet but love the fact the cover can be removed to be washed.

I've dealt with neck pain for a few years now so I am always looking for a solution. I saw that the Member's Mark brand was releasing a cooling memory foam pillow and I immediately got excited. We already use the premier collection in our bedroom just not the memory foam. Instant relief after the first night of use! I love that the pillow keeps it's shape after a night of me resting my head in it. Another great product from MM.. I see future gift for my wife, thank you!