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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,534 ratings610 reviews
  1. 5 stars62% (947)
  2. 4 stars15% (227)
  3. 3 stars9% (132)
  4. 2 stars5% (84)
  5. 1 star9% (144)

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Showing 131-140 of 610 reviews
Nov 30, 2025
Reviewer name: AnneH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice pillow

The first night I used it, my neck only slightly hurt the next morning. After that, it's been Great!!!! So far, so good.

Helpful?3IFZA20SG2DY13610268497
Nov 18, 2025
Reviewer name: frederick Ashley
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cooling Pillow

Pillow was hard and not comfortable. Seemed as though the contents were stuffed in as much as possible. Uncomfortable for my neck.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

Please note, frederick, it can take a few days of use before the pillow "breaks in" to its final firmness and it may feel firmer for the first few nights. Please know that you can exchange or return the pillow at any time as part of the Members Mark 100% Satisfaction Guarantee.

Jul 5, 2026
Reviewer name: Billy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Ok

Ok

Helpful?3IFZA20SG2DY13610268497
Jul 20, 2026
Reviewer name: Bill
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Foam Pillow

Not what I expected!

Helpful?3IFZA20SG2DY13610268497
Jun 24, 2024
Reviewer name: JH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good pillows

These fit into our heads/necks pretty good - they’re not too heavy either. We had the expensive memory foam pillows before - just wanted to replace them.

Helpful?3IFZA20SG2DY13610268497
Mar 5, 2026
Reviewer name: Morgan
4 out of 5 stars
4 out of 5 stars review

Nice pillow

Good other than chemical smell. I've tried 4 other pillows and this one is the best. I did think it was a 2 pack so that was disappointing and the smell is sooo strong. I left it outside for a few hours and it is still strong

Helpful?3IFZA20SG2DY13610268497
Feb 18, 2026
Reviewer name: DIMITRA
1 out of 5 stars
1 out of 5 stars review

Terrible chemical smell

The chemical smell of this pillow is unbearable. I followed the instructions and aired it out for twice as long as recommended and I can't even be in the same room as this pillow.

Helpful?3IFZA20SG2DY13610268497
Mar 30, 2024
Reviewer name: Needs less Filling
1 out of 5 stars
1 out of 5 stars review

Smells horrible!

This pillow smelled so bad I couldn’t use it. I know sometimes they smell so on night one I wasn’t surprised. I set it aside and waited a few days for it to air out and after a week it was still so bad I couldn’t use it.

Incentivized Review
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Mar 7, 2025
Reviewer name: Misses Pelletier
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow shape

Finally a pillow that holds its shape! We have had it with shredded pieces of foam that you have to beat up every morning. This one gives a good notes sleep as well.

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Mar 19, 2026
Reviewer name: Katherine
3 out of 5 stars
3 out of 5 stars review

seems comfortable but smells horrible. i have MCS/ chemical intolerance and after airing out for a week still can't use these. the strong smell makes me nauseous. i even put them outside for a night.

Helpful?3IFZA20SG2DY13610268497