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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
4.1 out of 5 stars
stars
1,534 ratings610 reviews
  1. 5 stars62% (947)
  2. 4 stars15% (227)
  3. 3 stars9% (132)
  4. 2 stars5% (84)
  5. 1 star9% (144)

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Showing 121-130 of 610 reviews
May 22, 2026
Reviewer name: Pjb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep ever!

I had neck pain every morning until I slept with this pillow. Neck pain gone!

Helpful?3IFZA20SG2DY13610268497
Feb 2, 2025
Reviewer name: CL
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Chem smell

Returned. Smells like chemicals and didn't get better after airing out.

Helpful?3IFZA20SG2DY13610268497
Apr 24, 2026
Reviewer name: PPM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soft Pillow

Very comfortable and gives me good support too.

Helpful?3IFZA20SG2DY13610268497
Jun 30, 2025
Reviewer name: Barb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t bother

Not much fill to it and I was flipping it over all night long

Helpful?3IFZA20SG2DY13610268497
Nov 25, 2024
Reviewer name: Rose
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a cooling pillow.

Definitely not a cooling pillow! A nicely made firm pillow .

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

We're sorry the pillow did not meet your expectations, Rose. Please know you can exchange or return anytime with the Member's Mark 100% Satisfaction Guarantee.

Feb 21, 2026
Reviewer name: Jan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Like sleeping on a rock! I returned them..

Much to hard and uncomfortable to sleep on

Helpful?3IFZA20SG2DY13610268497
Feb 5, 2026
Reviewer name: Al
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Avoid at all costs

Within two weeks this “firm” pillow has gone flat as a tire with ten nails in it

Helpful?3IFZA20SG2DY13610268497
Feb 18, 2026
Reviewer name: Ab
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad buy

It is not that good softer than it should and not really cooling as it should

Helpful?3IFZA20SG2DY13610268497
Nov 18, 2025
Reviewer name: frederick Ashley
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cooling Pillow

Pillow was hard and not comfortable. Seemed as though the contents were stuffed in as much as possible. Uncomfortable for my neck.

Helpful?3IFZA20SG2DY13610268497
reply from Member's Mark Team

Please note, frederick, it can take a few days of use before the pillow "breaks in" to its final firmness and it may feel firmer for the first few nights. Please know that you can exchange or return the pillow at any time as part of the Members Mark 100% Satisfaction Guarantee.

Apr 15, 2026
Reviewer name: Clay
5 out of 5 stars
5 out of 5 stars review

Great buy.

this pillow is very soft and comfortable. excited to get a good night's sleep.

Helpful?3IFZA20SG2DY13610268497