We&#39;re so sorry to hear you had this experience with our Tide Power PODS &#43; Ultra OXI Laundry Detergent, Scott. It must upsetting that the PODS did not dissolve as you expected them to.<br /><br />This is definitely not the type of experience we want you to go through.<br /><br />So, please always use only the amount of PODS needed for your load size and soil level, and avoid overloading your machine, especially HE models that use less water. <br /><br />Overloading can trap detergent in clothes because items need space to move freely.<br /><br />Also, follow your machine’s recommended fill levels for best results:<br /><br />- Normal/cotton cycle: clothes should leave at least a hand’s gap to drum top<br />- Synthetic cycle: fill drum about 60% full<br />- Delicate/wool cycle: fill drum up to 40%<br />- Use the correct water temperature based on the garment’s care label. - Keep in mind cold water may be colder in winter.<br />- If using a dispenser, check water pressure and ensure there are no blockages to fully flush detergent into the drum.<br /><br />Now, to remove residue from fabric:<br /><br />- Rinse residue with warm water immediately.<br />- Rewash garment without detergent at the highest allowed temperature.<br />- If residue remains, soak overnight in water, and re-wash next day with no laundry detergent.<br /><br />Please contact us at (800) 879-8433 so we can hear more about this situation. Your satisfaction is highly important for us at Tide. <br /><br />