I was looking forward to a nice all in one color machine but it’s been trouble since unpacking it out of the box. Sam’s club shipped the unit in its own box which I guess I understand why, but the box was banged up hard. The front cover was out of place after removing it from the box but that wasn’t too hard to place back into position. HP wants you to sign up for the ink subscription so keep that in mind. The most troublesome experience from the whole thing was that the computer kept having errors when trying to print and also to scan. I troubleshooted for an hour and eventually my patience wore thin. I returned to the store for a full refund and then cancelled out the ink subscription which wasn’t that easy to do but it’s done. I purchased a brother unit shortly after which was always reliable for me anyway, good luck on your printer shopping.

I've had mostly good experience with HP printers however the earlier models (10 years back) were more solidly built and didn't use as much plastic. My previous HP 8025 and this current 9125e, the paper trays are very flimsy in my opinion... if not careful when pulling them to load paper, you could break the end of the tray which I did on my previous 8025 model. I also don't like the fact that there isn't a paper adjusting slider inside the tray in the front of both these models, only for the sides of the paper (not a plus). The biggest complaint about this 9125e model is how LOUD it is each time it's sits idle and when you're ready to print something... it goes thru it's automatic cartridge adjustment internally and is makes a very loud banging sound like there's something ready to go inside! Would be nice to have a "quiet" printer... this model by far is the loudest I've had but everything runs as it should, color quality is reasonable, digital display is a nice, visible size. I did refer to YouTube for help setting up this printer to my WiFi... found a good tutorial that was much easier to follow than the info from HP's website.

I purchased this all-in-one HP Deskjet printer to replace a 10 year old unit that finally died. I love the new printer. It's faster and holds more paper stock than my older unit. And another unexpected bonus - it has a smaller footprint, so it fits on the small table better than the older printer too. Print speed it great in both color and B&W. Since ink is free for 6 months (up to 700 pages each month), I'm printing lots of photographs which look great on inkjet photo paper. My only complaint is that the "Scan to Email" and "Scan to Computer" functions on the front control panel don't work with Apple devices. Since I have an iMac, I have to open an HP utility on the computer and request a scan when needed. Not a huge issue, but a definite annoyance. I would recommend the printer for anyone who wants speed, quality and a great price.

I struggled to get the printer set up and keep it set up. I don't like that you cannot have it set up with both ether-net and wireless. I don't like that there was very little information in the package about how to set it up. That shows how cheap HP is getting.

I have tried two days in a row, working with HP technicians to get landline fax software installed on my computer, with no success. The HP technicians have taken up a considerable amount of my time. The second day the HP technician abandoned me and I have not heard from them since.

To the point - overall, my new OfficePro 9125e printer is a good replacement for my previous HP OfficeJet Pro 6978. On the whole, I am satisfied with it. I had one or two of my apps have some initial trouble properly connecting to the printer but with a little help from one of the AI apps, I was able to get this resolved. My biggest complaints deal with the front panel display and printing envelopes. Regarding the display, I have found typing in alphanumeric characters is a bit difficult because the characters are small and your finger position has to be fairly precise. This, however, is not a show stopper for me as I seldom have to do this. I am disappointed that HP does not allow some customization of the front panel functions through the computer app. Having this ability would allow me to have most-used functions where I can most easily get to them. Also, the printer only has one tray so when you want to print an envelope you have to swap out paper with an envelope. This is not a problem as I had to do this with my previous printer. What is a bit more cumbersome is that apparently even if you specify say a #10 envelope in the print settings on your software (such as Microsoft Word), you still have to tell the printer you are using a #10 envelope on the front panel and as I mentioned, the front panel is not customizable so you have to go 3 button presses down into the menu to select the #10 envelope then when you are finished, you have reverse this to return to normal pages. Again, this is not a show-stopper for me since I rarely have to print onto envelopes but I'm again disappointed that HP doesn't make printing envelopes a bit easier. Finally, I obviously cannot comment on long-term reliability as I have had this printer for less than two months but hopefully, with regular maintenance, it will perform as expected for several years.

I have had HP printers in the past and I regret purchasing this model. This is subpar. The paper tray does not extend so it does not hold the paper coming off the printer. Terrible.

This printer comes with new ink cartridges. HP enrolls the buyer in an ink replenishment program and immediately sends replacement cartridges before I have come anywhere near using the original supply.

Was easy to load. Perfect for the home office. Would recommend to anyone looking for a printer capable of everything you need at home.

Had to replace my old HP copier because it could not keep up with the new OSs. The new one seems to do a little more than the old 5200 copier, and does it faster.