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Customer reviews for HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+ for
HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+
3.6 out of 5 stars
stars121 ratings52 reviews
  1. 5 stars45% (55)
  2. 4 stars19% (23)
  3. 3 stars8% (10)
  4. 2 stars7% (9)
  5. 1 star20% (24)

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Showing 1-10 of 52 reviews
May 15, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

Office Jet Pro - a 5-star performance at a great price!

This is a current model of my previous Office Jet 8030 series. Love that machine. This 9125e model is substantially improved in copy, scan, fax and more. Not only does the unit warn low ink… but low on paper too! Print quality is excellent - paper and photo quality too. At home use, at home affordable low cost, high quality output. Along with HP Instant Ink, a best bet at a great price!

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Sep 3, 2024
PrintingInNC
5 out of 5 stars review

Verified Purchase

Great printer and great Sam's Club Price

I purchased this all-in-one HP Deskjet printer to replace a 10 year old unit that finally died. I love the new printer. It's faster and holds more paper stock than my older unit. And another unexpected bonus - it has a smaller footprint, so it fits on the small table better than the older printer too. Print speed it great in both color and B&W. Since ink is free for 6 months (up to 700 pages each month), I'm printing lots of photographs which look great on inkjet photo paper. My only complaint is that the "Scan to Email" and "Scan to Computer" functions on the front control panel don't work with Apple devices. Since I have an iMac, I have to open an HP utility on the computer and request a scan when needed. Not a huge issue, but a definite annoyance. I would recommend the printer for anyone who wants speed, quality and a great price.

Helpful?5WDST0OY3QBT13608908575
May 5, 2026
Vella RadioLinks
4 out of 5 stars review

Verified Purchase

Comparing, Reviewing and purchasing was so easy

This printer has great color and easy printing, setup was easy even though we don't run a windows network. Overall very happy with our purchase and replacement of our HP Laser printer

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jan 1, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

HP OJ Pro 9125e AIO 3 Mo In Ink

I have bought HP products for over 30 years starting with the HP 12C calculator, then PCs and printers. This new HP OJ Pro 9125e is OK but does not match the quality of our previous 8600 ink jet which failed after a reasonable number of years. After my Spectre PC's battery failed I bought a new Spectre PC which shows defects when I type emails and is inferior to the previous Spectre. I regret to write that HP products are decreasing in quality and reliability. This will be ok until it no longer is and long time clients like me migrate to other brands. HP used to be the gold standard.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Dec 28, 2025
Bunkys1
4 out of 5 stars review

Verified Purchase

9125e some good, some bad

I've had mostly good experience with HP printers however the earlier models (10 years back) were more solidly built and didn't use as much plastic. My previous HP 8025 and this current 9125e, the paper trays are very flimsy in my opinion... if not careful when pulling them to load paper, you could break the end of the tray which I did on my previous 8025 model. I also don't like the fact that there isn't a paper adjusting slider inside the tray in the front of both these models, only for the sides of the paper (not a plus). The biggest complaint about this 9125e model is how LOUD it is each time it's sits idle and when you're ready to print something... it goes thru it's automatic cartridge adjustment internally and is makes a very loud banging sound like there's something ready to go inside! Would be nice to have a "quiet" printer... this model by far is the loudest I've had but everything runs as it should, color quality is reasonable, digital display is a nice, visible size. I did refer to YouTube for help setting up this printer to my WiFi... found a good tutorial that was much easier to follow than the info from HP's website.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Apr 6, 2026
SouthernYankee
3 out of 5 stars review

Verified Purchase

Not good

As someone who has worked in the tech field for over 30 years, I can honestly say I would never buy an HP printer after this. The interface for this printer is terrible. The little screen on the printer is basically worthless if you have large hands/fingers and don't have a magnifying glass to try to read the extra small fonts. I ended up returning this printer.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Mar 19, 2026
Mrs. Randle
3 out of 5 stars review

Verified Purchase

Try another printer to purchase

I have been having printing issues from the start. Some days it prints without having to shut everything down and some days it does not. Sometimes the screen states that "internet connection is unavailable" The connection is the same everyday and nothing changes, except I cannot print on some days.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Dec 4, 2025
Linda S.
3 out of 5 stars review

Verified Purchase

Good, but not great!

What I like about it is it will print double-sided documents without my having to get up and turn the paper. What I don't like is that it is slow to react, whether scanning or printing. Why I wouldn't give it more than 3 stars is that it was really hard to install because it came with outdated software and I needed HP help to make it work. That should not be! If HP is still selling an electronic product, it should come with a notice that it will require updating before it will work.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Oct 14, 2024
Felicia
1 out of 5 stars review

Verified Purchase

Damaged Printer

I purchased this printer on 9/30/2024 and the ink cartridges was damaged. HP sent me a new set of ink cartridges which still didn't work and now I have to replaced the "printhead" which arrived 10/15/2024. This has been a horrible experience. I have a HP Officejet 5740 series which gave me no problem since the day i purchased it(still have). If this don't work I am returning and buying another brand.

Helpful?5WDST0OY3QBT13608908575
Oct 4, 2025
Chris
1 out of 5 stars review

Verified Purchase

Absolute Garbage

I've gone through 3 of these printers in the past 2 months because they keep dropping from my laptop/phone. They say they are connected to the network/internet, but aren't. One of them would work for 1 print and then you would have to go and unplug/replug the printer in. I had to return 2 different ones to Sam's Club. Stay far away from.

Helpful?5WDST0OY3QBT13608908575