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Customer reviews for HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+ for
HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+
3.6 out of 5 stars
stars
374 ratings172 reviews
  1. 5 stars43% (162)
  2. 4 stars21% (77)
  3. 3 stars10% (38)
  4. 2 stars9% (33)
  5. 1 star17% (64)

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Showing 1-10 of 172 reviews
May 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office Jet Pro - a 5-star performance at a great price!

This is a current model of my previous Office Jet 8030 series. Love that machine. This 9125e model is substantially improved in copy, scan, fax and more. Not only does the unit warn low ink… but low on paper too! Print quality is excellent - paper and photo quality too. At home use, at home affordable low cost, high quality output. Along with HP Instant Ink, a best bet at a great price!

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Sep 3, 2024
Reviewer name: PrintingInNC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great printer and great Sam's Club Price

I purchased this all-in-one HP Deskjet printer to replace a 10 year old unit that finally died. I love the new printer. It's faster and holds more paper stock than my older unit. And another unexpected bonus - it has a smaller footprint, so it fits on the small table better than the older printer too. Print speed it great in both color and B&W. Since ink is free for 6 months (up to 700 pages each month), I'm printing lots of photographs which look great on inkjet photo paper. My only complaint is that the "Scan to Email" and "Scan to Computer" functions on the front control panel don't work with Apple devices. Since I have an iMac, I have to open an HP utility on the computer and request a scan when needed. Not a huge issue, but a definite annoyance. I would recommend the printer for anyone who wants speed, quality and a great price.

Helpful?5WDST0OY3QBT13608908575
Jan 1, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

HP OJ Pro 9125e AIO 3 Mo In Ink

I have bought HP products for over 30 years starting with the HP 12C calculator, then PCs and printers. This new HP OJ Pro 9125e is OK but does not match the quality of our previous 8600 ink jet which failed after a reasonable number of years. After my Spectre PC's battery failed I bought a new Spectre PC which shows defects when I type emails and is inferior to the previous Spectre. I regret to write that HP products are decreasing in quality and reliability. This will be ok until it no longer is and long time clients like me migrate to other brands. HP used to be the gold standard.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jan 12, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

HP Office Jet Pro 9125e

I struggled to get the printer set up and keep it set up. I don't like that you cannot have it set up with both ether-net and wireless. I don't like that there was very little information in the package about how to set it up. That shows how cheap HP is getting.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jul 24, 2026
Reviewer name: Wefoto
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Printer faults

This printer is not consistent placing the ink on the paper. I have to constantly adjust the margins on files. The printer does not have the capability to adjust to all the paper size formats that I use. Not happy with this printer.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Oct 4, 2025
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Absolute Garbage

I've gone through 3 of these printers in the past 2 months because they keep dropping from my laptop/phone. They say they are connected to the network/internet, but aren't. One of them would work for 1 print and then you would have to go and unplug/replug the printer in. I had to return 2 different ones to Sam's Club. Stay far away from.

Helpful?5WDST0OY3QBT13608908575
Mar 13, 2026
Reviewer name: TRACEY
1 out of 5 stars
1 out of 5 stars review

BEWARE

This is the WORST HP we have ever had!! Beware!! Shrinkflation ink cartridges!!!! I had to replace them 3 times in one month.... Go buy an Epson, seriously!!!! HP the company provided NO solution! They were terrible to deal with! When it was all said and don't; we were out $600 in a month... Bought an Epson, and have no problems what so ever.

Helpful?5WDST0OY3QBT13608908575
May 16, 2026
Reviewer name: Linh
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY IF YOU DONT WANT ANOTHER SUBSCRIPTION! when you cancel the subscription, the printer is useless. you cannot use it with the regular ink cartridge. you HAVE to buy HP ink which is the cost of another printer!!! TOTAL SCAM!!

Helpful?5WDST0OY3QBT13608908575
May 31, 2026
Reviewer name: BARBARA
1 out of 5 stars
1 out of 5 stars review

Horrific

If we could give it zero...we would. I know it is cheap, but DO NOT BUY! It will not last long and they refuse to help you, unless you pay and Sam's will not do anything. I truly do not know how HP stays in business. All their printers seem pretty bad, if you read different reviews. Now, I have to buy another one. Not hp though

Helpful?5WDST0OY3QBT13608908575
Oct 21, 2024
Reviewer name: Roy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Wanted it to work but too many issues

I was looking forward to a nice all in one color machine but it’s been trouble since unpacking it out of the box. Sam’s club shipped the unit in its own box which I guess I understand why, but the box was banged up hard. The front cover was out of place after removing it from the box but that wasn’t too hard to place back into position. HP wants you to sign up for the ink subscription so keep that in mind. The most troublesome experience from the whole thing was that the computer kept having errors when trying to print and also to scan. I troubleshooted for an hour and eventually my patience wore thin. I returned to the store for a full refund and then cancelled out the ink subscription which wasn’t that easy to do but it’s done. I purchased a brother unit shortly after which was always reliable for me anyway, good luck on your printer shopping.

Helpful?5WDST0OY3QBT13608908575