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Customer reviews for HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+ for
HP OfficeJet Pro 9128e All-in-One Printer, 6 Months Instant Ink with HP+

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Showing 1-10 of 77 reviews
May 15, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

Office Jet Pro - a 5-star performance at a great price!

This is a current model of my previous Office Jet 8030 series. Love that machine. This 9125e model is substantially improved in copy, scan, fax and more. Not only does the unit warn low ink… but low on paper too! Print quality is excellent - paper and photo quality too. At home use, at home affordable low cost, high quality output. Along with HP Instant Ink, a best bet at a great price!

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Dec 28, 2025
Bunkys1
4 out of 5 stars review

Verified Purchase

9125e some good, some bad

I've had mostly good experience with HP printers however the earlier models (10 years back) were more solidly built and didn't use as much plastic. My previous HP 8025 and this current 9125e, the paper trays are very flimsy in my opinion... if not careful when pulling them to load paper, you could break the end of the tray which I did on my previous 8025 model. I also don't like the fact that there isn't a paper adjusting slider inside the tray in the front of both these models, only for the sides of the paper (not a plus). The biggest complaint about this 9125e model is how LOUD it is each time it's sits idle and when you're ready to print something... it goes thru it's automatic cartridge adjustment internally and is makes a very loud banging sound like there's something ready to go inside! Would be nice to have a "quiet" printer... this model by far is the loudest I've had but everything runs as it should, color quality is reasonable, digital display is a nice, visible size. I did refer to YouTube for help setting up this printer to my WiFi... found a good tutorial that was much easier to follow than the info from HP's website.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jan 11, 2026
kgrizzaffi
4 out of 5 stars review

Verified Purchase

My Initial Thoughts On My New HP OfficeJet Pro 9125e Printer

To the point - overall, my new OfficePro 9125e printer is a good replacement for my previous HP OfficeJet Pro 6978. On the whole, I am satisfied with it. I had one or two of my apps have some initial trouble properly connecting to the printer but with a little help from one of the AI apps, I was able to get this resolved. My biggest complaints deal with the front panel display and printing envelopes. Regarding the display, I have found typing in alphanumeric characters is a bit difficult because the characters are small and your finger position has to be fairly precise. This, however, is not a show stopper for me as I seldom have to do this. I am disappointed that HP does not allow some customization of the front panel functions through the computer app. Having this ability would allow me to have most-used functions where I can most easily get to them. Also, the printer only has one tray so when you want to print an envelope you have to swap out paper with an envelope. This is not a problem as I had to do this with my previous printer. What is a bit more cumbersome is that apparently even if you specify say a #10 envelope in the print settings on your software (such as Microsoft Word), you still have to tell the printer you are using a #10 envelope on the front panel and as I mentioned, the front panel is not customizable so you have to go 3 button presses down into the menu to select the #10 envelope then when you are finished, you have reverse this to return to normal pages. Again, this is not a show-stopper for me since I rarely have to print onto envelopes but I'm again disappointed that HP doesn't make printing envelopes a bit easier. Finally, I obviously cannot comment on long-term reliability as I have had this printer for less than two months but hopefully, with regular maintenance, it will perform as expected for several years.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jan 1, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

HP OJ Pro 9125e AIO 3 Mo In Ink

I have bought HP products for over 30 years starting with the HP 12C calculator, then PCs and printers. This new HP OJ Pro 9125e is OK but does not match the quality of our previous 8600 ink jet which failed after a reasonable number of years. After my Spectre PC's battery failed I bought a new Spectre PC which shows defects when I type emails and is inferior to the previous Spectre. I regret to write that HP products are decreasing in quality and reliability. This will be ok until it no longer is and long time clients like me migrate to other brands. HP used to be the gold standard.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Apr 6, 2026
SouthernYankee
3 out of 5 stars review

Verified Purchase

Not good

As someone who has worked in the tech field for over 30 years, I can honestly say I would never buy an HP printer after this. The interface for this printer is terrible. The little screen on the printer is basically worthless if you have large hands/fingers and don't have a magnifying glass to try to read the extra small fonts. I ended up returning this printer.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Dec 4, 2025
Linda S.
3 out of 5 stars review

Verified Purchase

Good, but not great!

What I like about it is it will print double-sided documents without my having to get up and turn the paper. What I don't like is that it is slow to react, whether scanning or printing. Why I wouldn't give it more than 3 stars is that it was really hard to install because it came with outdated software and I needed HP help to make it work. That should not be! If HP is still selling an electronic product, it should come with a notice that it will require updating before it will work.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Jan 12, 2026
Anonymous
3 out of 5 stars review

Verified Purchase

HP Office Jet Pro 9125e

I struggled to get the printer set up and keep it set up. I don't like that you cannot have it set up with both ether-net and wireless. I don't like that there was very little information in the package about how to set it up. That shows how cheap HP is getting.

Review from hp.com
Helpful?5WDST0OY3QBT13608908575
Oct 4, 2025
Chris
1 out of 5 stars review

Verified Purchase

Absolute Garbage

I've gone through 3 of these printers in the past 2 months because they keep dropping from my laptop/phone. They say they are connected to the network/internet, but aren't. One of them would work for 1 print and then you would have to go and unplug/replug the printer in. I had to return 2 different ones to Sam's Club. Stay far away from.

Helpful?5WDST0OY3QBT13608908575
Mar 13, 2026
TRACEY
1 out of 5 stars review

BEWARE

This is the WORST HP we have ever had!! Beware!! Shrinkflation ink cartridges!!!! I had to replace them 3 times in one month.... Go buy an Epson, seriously!!!! HP the company provided NO solution! They were terrible to deal with! When it was all said and don't; we were out $600 in a month... Bought an Epson, and have no problems what so ever.

Helpful?5WDST0OY3QBT13608908575
May 31, 2026
BARBARA
1 out of 5 stars review

Horrific

If we could give it zero...we would. I know it is cheap, but DO NOT BUY! It will not last long and they refuse to help you, unless you pay and Sam's will not do anything. I truly do not know how HP stays in business. All their printers seem pretty bad, if you read different reviews. Now, I have to buy another one. Not hp though

Helpful?5WDST0OY3QBT13608908575