We purchased this unit for our garage and so far have been pleased with it. It was easy for 2 people to install and is easy to operate. We had a question and called Midea for explanation and they were spot on immediately. We have other Midea products and the customer support has been great. Keep it up!

Totally disappointing. The reviews were so different, that I hoped I wouldn't have a problem. From the unboxing, this AC was disappointing. The filter and louver weren't taped down like a new AC. It's also not cooling to the point that I have to use 2 fans to cool the straight through dining room & living room. It turns out the louver is broken off on one side and cracked on the other! I wondered if it was used and returned before. Sam's Club customer services seemed helpful, since I purchased the warranty. They explained that a technician would bring a replacement new AC and install. Then it was found that they're no longer in stock! I was told NOT to return it and I haven't yet. But, these are out of stock, so I can't get a replacement. I will be getting my money back and purchasing a more expensive AC from Home Depot or Lowe's. The inverter system really doesn't cool. I've had 6000 and 8000 BTU ACs that provided better cooling output this wone and replace it.

Purchased for and shipped to my son in Astoria, NY. He loves it. Loves the WiFi ability to change the temperature when he’s away from the apartment. Says it’s very quiet and does a great job of cooling. Purchased an Alpine Hardware no drill window support on Amazon that works great with it.

We installed this unit in our kitchen and I cannot say enough good things about this air conditioner! It cools like nobody's business and is quiet as a mouse! At first, I had to double check to be sure it was still turned on because it is SO quiet! Never have I heard a window unit a/c this quiet inside. Now, outside is another story. Very loud and unit blows hot air out but it's got to go somewhere! Overall, a sound purchase. Would definitely recommend 10/10! Outstanding product for the price!

Worked fine for two days. Then it strted giving codes and not working...

So far so good. Pretty quiet, the heater works well too. I have had good luck with Midea inverters so far.

Easy to install. Got it in the window and it cooled my mom's duplex in no time flat. She is so thrilled with this air conditioner, she got one for the upstairs flat too and the tenant loves it. They both feel it's efficient and easy to use.

Poor website description, not the model I wanted and still trying to return it more than 2 weeks after purchase, S as Ms Club customer service is the worst!

Works great in the Florida heat and it's quiet. I like that it has an option for the fan to stay on all the time even when the room has reached the desired temperature. You can also set it to the fan goes off.

We bought this during a 100+ degree heatwave after another unit died. It is so quiet that when I turn the LED lights off to sleep, my husband asks if it's on. Seriously, it's insanely quiet and puts out VERY cold air. The reason I gave it four stars and not five is that the fan isn't very strong. The cold air doesn't get pushed as far out into the room as older units were able to. But I guess if the fan was stronger it would ruin the whisper quiet wonder of this unit. All in all we are very please and just hope it lasts longer than our last couple of units from other brands that died after 2-3 seasons.