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Customer reviews for Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft for
Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft
4.6 out of 5 stars
stars
576 ratings285 reviews
  1. 5 stars81% (466)
  2. 4 stars8% (47)
  3. 3 stars3% (16)
  4. 2 stars2% (12)
  5. 1 star6% (35)

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Showing 1-10 of 285 reviews
Jul 12, 2024
Reviewer name: SHill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet As A Mouse!

We installed this unit in our kitchen and I cannot say enough good things about this air conditioner! It cools like nobody's business and is quiet as a mouse! At first, I had to double check to be sure it was still turned on because it is SO quiet! Never have I heard a window unit a/c this quiet inside. Now, outside is another story. Very loud and unit blows hot air out but it's got to go somewhere! Overall, a sound purchase. Would definitely recommend 10/10! Outstanding product for the price!

Helpful?6UQJA9YHQ1C713608858790
Jul 9, 2026
Reviewer name: Joe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great AC

I'm so happy I bought this. Its so quiet. I can actually watch tv and I'm able to hear what people are saying. My old AC was so loud. It cools my whole downstairs. I bought one for upstairs two weeks later and it does the same. My old ACs were at least 12 years old.

Helpful?6UQJA9YHQ1C713608858790
Jul 22, 2025
Reviewer name: Jack S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Midea smart units are amazing.

This media smart unit has been the best thing i have done this summer myvlast media saved me over 100 dollars a month the last 2 summers but they had a major recall on them so i am hoping these do the same.

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Jun 30, 2026
Reviewer name: Phillip
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gets the job done!

Does an excellent job at putting out cold air. I use a portable 24v turbo fan to push the air farther, faster to get the temps in the house down with the main AC unit went out. Was able to cool all main living areas.

Helpful?6UQJA9YHQ1C713608858790
Apr 17, 2024
Reviewer name: Lou Yonkers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Quickest unit I’ve ever owned

Best window air conditioner

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hello Lou Yonkers, Thank you for sharing your positive review of our Midea 12,000 BTU Smart Inverter Window. We're glad that you're pleased with your purchase. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 24, 2026
Reviewer name: Debra neal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kooool

Cools our living room kitchen and dining room. Even in this very hot 95 weather in texas

Helpful?6UQJA9YHQ1C713608858790
Jul 26, 2024
Reviewer name: Andres
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great

Helpful?6UQJA9YHQ1C713608858790
Jun 30, 2026
Reviewer name: Shaun k.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great unit whisper quiet

Unit is super quiet! I hardly even know that it is on other than my bedroom being cool. I have a mid-size room 10×15 but being upstairs I upped to a slightly higher btu(room size called for 6000btu) I have side sliding windows, but with a set of brackets and some foam i was able to get the unit in my windows (barely). I wish the cord was a little longer so i could use the unused plug in my room but that is my only complaint. (I have a high set window where a Standard height traditional window would be fine). Time will tell how well the unit lasts but it's working fine during our current 90* days with a heat index of 105.

Review from Midea
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Aug 10, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

MMOLD DO NOT BUY

MOLD. I have had two of these units and have had mold issues with both. I had one for 3.5 mo this before I realized where this distinct smell was coming from and I checked my other that was only a little over a month old and it has mold too, just not as much! I reached out to customer service who told me to take the one back to Sam’s Club since it was in the return window. The other I was given clear instructions to gown up in full PPE garb to perform a thorough cleaning by myself. They were installed correctly and the filter was cleaned every week. I have several small children so I keep my house clean so they don’t get sick. The mold grows within the top section that doesn’t come apart. After some investigation, this appears to be common for Midea. There has been previous recalls for the same thing. The air conditioner itself worked great but it should not be growing mold that quickly especially if being installed properly and cleaned regularly. The response from their support team is appalling and I refuse to clean mold in my baby’s room and expose my asthmatic child further. DO NOT BUY. You can see the mold growing on the nooks and crannies as well as the distinct mold speckles on my BRAND NEW one on the part that “swings” to aim the air

Helpful?6UQJA9YHQ1C713608858790
reply from Midea Team

Hello anonymous, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry your unit has experienced mold build up and for the unsatisfactory customer service experience. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Aug 7, 2026
Reviewer name: ChristopherRIP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It’s unsettling

I don’t know if this unit was broken in transit or what. 🤷‍♂️ They advertise this A/C as a very quiet unit but i can’t sheep with it on unless i have ear plugs or nose canceling headphones it’s so loud. Lastly, it turns on eco mode by itself all the time. Yesterday i baked, this morning i noticed it had turned itself on eco by itself again… so that’s probably why lol. 🤦‍♂️ So other than these two issues it’s great 😆

Review from Midea
Helpful?6UQJA9YHQ1C713608858790
reply from Midea Digital Support

Hello Christopher, RIP. Thank you for posting your review of our Midea 8,000 BTU DOE SmartCool Inverter Window Air Conditioner with Remote Control. We're sorry to hear about the issues you're experiencing with your air conditioner. We'd like to help determine the cause of the issue you are facing. Please get in touch with us at digitalsupport@midea.com. We'll be happy to help!