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Customer reviews for Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft for
Midea 12,000 BTU Smart Inverter Window AC, Cools up to 550 Sq. Ft
4.6 out of 5 stars
stars
544 ratings265 reviews
  1. 5 stars82% (447)
  2. 4 stars8% (45)
  3. 3 stars2% (13)
  4. 2 stars2% (10)
  5. 1 star5% (29)

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Showing 171-180 of 265 reviews
Jul 19, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Midea 12000 btu 115 VAC air conditioner

The Midea 12,000 btu replaced my 9000 btu ac. The 12,000 btu ac kept my 18 x 25 living room and 12x14 bedroom no warmer than 73 F. Fantastic. Love it

Review from Midea
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Jul 15, 2025
Stephen D
1 out of 5 stars review

Verified Purchase

Terrible customer service

Great air conditioner. Now all of my air conditioners are being recalled. They smell like a skunk.Terrible customer service.

Review from Midea
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Apr 28, 2024
John Wesley
5 out of 5 stars review

Verified Purchase

Top notch

This is an excellent air conditioner. It is quiet, temperature based, attractive and energy effective. I have had a number of air conditioners over the years and this one is likely the best I’ve ever own.

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reply from Midea Team

Hello, John Wesley. We appreciate your positive review of our Midea 12,000 BTU Smart Inverter Window AC. We're delighted you're pleased with the unit's performance, effectiveness, and quiet operation. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 10, 2025
BW
5 out of 5 stars review

I bought this AC back in 2020. Work awesome now its got recalled due to mold issues. Are the ones in Sams club the u shape getting recalled or is this a newer version with the drain plug.

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Apr 26, 2025
POP
5 out of 5 stars review

THIS IS MY 3RD UNIT

I bought two of these two years ago. I am highly impressed. Cold, quiet, powerful, lower electric bills. I bought another this month for my daughter's family. They love it.

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May 15, 2024
Gk
1 out of 5 stars review

Unit unable to cool space; no tech support.

It can not cool my 325 sq ft (master bedroom + bathroom) when the outside temp is above 86 degrees. The air coming out is not cold enough. Customer Service people are rude and incompetent. They offer no solution .

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reply from Midea Team

Hi Gk, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry to hear that the cooling function of the unit did not meet your expectations and we apologize for the customer service experience you received. The external operating temperature for this unit ranges from 64°F to 109°F. We would greatly appreciate the opportunity to address your concerns and rectify any issues you may have. Please reach us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 12, 2025
MSM
1 out of 5 stars review

JUNK

Garbage I had a Kenmore 12,000BTU I garbage picked ~8 years ago and could keep my space cool ~68° when it was 90° ouside.This on wont go lower then 75° when it's 75°outside. DON'T WASTE YOUR TIME

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reply from Midea Team

Hello MSM, thank you for reviewing our Midea 12,000 BTU Smart Inverter Window AC. We're sorry your unit failed to cool effectively. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 3, 2024
357girl
5 out of 5 stars review

Extremely quiet and cools great!

Bought the 10,000 unit for my bedroom and decided to try this one for the living room and kitchen areas that are open to each other. I love this one so much I ordered another one to replace the 10,000 unit because it is SO much quieter.

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Jun 24, 2024
Quicks
5 out of 5 stars review

Verified Purchase

Great Air Conditioner

One of the best air conditioner we have ever bought. Cools our room down so much we sleep better

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Jul 4, 2024
Evalyn
5 out of 5 stars review

Verified Purchase

Great price

Super quite. Easy to install.

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