AC unit is great. But ordered online for pickup. Got to store on Capital Blvd in Raleigh NC and circled parking lot twice looking for signs for parking spaces for pickup. No signs. Found where they painted numbers on parking spaces for pickup BUT the employees parked their vehcles there and back in their cars. Had to go into store and take to car myself. Not ordering for pickup from this location again. Sams club on South Saunders street has clearly marked spaces, with signs, and no employees backed into spaces.

I used to buy these window units every year, at least a couple of them for my outbuildings. This year , they're completely different. I bought a brand new one and it only lasted for 2 months before all the coolant leaked out and even when it was working, it worked like crap. I hope they bring the old models back.

Bought this last May, it worked well the 4 1/2 months it was used. Put it back in the window a few days ago, plugged it in and it runs 5 minutes or less and shuts down, tripping the circuit breaker. It is a dedicated circuit, as well. Not sure how to contact customer service since it is only 1 year old.

Bought one for garage last year, love it. Just bought 2 more. Not sure if I'm allowed to mention price, but this unit is the best price and is currently on sale, grab em before they run out till next season... and due to the political climate, I suspect they will be out of reach.

Great AC for the money. Very quiet, and cools quickly. Wifi is a plus

Cools great, not hard to in stall and not too heavy

This is working great for our remodeled school bus.

Very quiet and very efficient

Works well, easy to install and use. Haven't seen the changes to the electric bill yet though...

Great air conditioner. Now all of my air conditioners are being recalled. They smell like a skunk.Terrible customer service.