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Customer reviews for Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm) for
Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm)
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4.4 out of 5 stars
stars
255 ratings231 reviews
  1. 5 stars73% (185)
  2. 4 stars13% (32)
  3. 3 stars5% (13)
  4. 2 stars4% (11)
  5. 1 star5% (14)
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Showing 21-30 of 231 reviews
Sep 1, 2024
Reviewer name: SamsCustomer
4 out of 5 stars
4 out of 5 stars review

Mattress Comfortable So Far. Delivery People MEH!

So far comfortable. Delivery personnel were very sketchy. :Lead guy was accommodating; other guy I had to keep my eye one. Very rushed delivery without opportunity to ask questions. In and out. Sam's could do better screening the people whom they contract with to deliver their products.

Helpful?32K2D5R1XDID13608504862
Jun 9, 2026
Reviewer name: Tami
5 out of 5 stars
5 out of 5 stars review

Still not delivered and zero contact

Do not waste you time or money order through Sam's Club. I have been waiting over a month and they still have no idea where or when this will come.

Helpful?32K2D5R1XDID13608504862
Jan 24, 2025
Reviewer name: Irma
2 out of 5 stars
2 out of 5 stars review

Do not recommend l

It has been a little over 1 year that I bought this mattress and I already need to get a new one. It is giving me back problems from the sagging.

Helpful?32K2D5R1XDID13608504862
reply from Serta Team

Hi Irma, thank you so much for taking the time to review your mattress, we're sorry to hear that your Perfect Sleeper mattress is causing you discomfort. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer assistance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Jan 8, 2024
Reviewer name: Ana
1 out of 5 stars
1 out of 5 stars review

After one year of using this mattress, it is completely uneven. The middle is sunken in. I would not recommend this mattress for long term usage.

Helpful?32K2D5R1XDID13608504862
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Dec 26, 2024
Reviewer name: Mehran
1 out of 5 stars
1 out of 5 stars review

It was like a two-week vacation for my taste buds!

After two weeks, the left side of the mattress decided to take a permanent vacation. Definitely not recommending!

Helpful?32K2D5R1XDID13608504862
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Apr 17, 2026
Reviewer name: Angela G
5 out of 5 stars
5 out of 5 stars review

Great mattress

Just wanted you to know that the type of mattress( medium morning slumber was not listed. I picked the Delino mattress top medium as substitute

Review from Serta
Helpful?32K2D5R1XDID13608504862
Apr 1, 2026
Reviewer name: Shandi W
5 out of 5 stars
5 out of 5 stars review

Have only had for 1 night

Good so far. Seems good quality. Feels good to lay on. Woke up with no back pain after sleeping on pull out couch for 6mos.

Review from Serta
Helpful?32K2D5R1XDID13608504862
Jun 4, 2026
Reviewer name: Janelynn P
5 out of 5 stars
5 out of 5 stars review

Cal king PSL23 Delfino Nights FMPT INET

Best bed ever , so comfortable

Review from Serta
Helpful?32K2D5R1XDID13608504862
Jul 3, 2026
Reviewer name: Sharon K
5 out of 5 stars
5 out of 5 stars review

Sharon's bed

Very comfortable great sleep

Review from Serta
Helpful?32K2D5R1XDID13608504862
Aug 22, 2024
Reviewer name: Lldolls
3 out of 5 stars
3 out of 5 stars review

Firm is VERY FIRM!

This was suggested to me by Sam's Serta specialist because of my back surgery and arthritus. However it is really too firm and im waking up with sore shoulders and hips. We have only had it for about a week so hope it gets a little softer. Also you can already ready see body impressions after only one week!

Helpful?32K2D5R1XDID13608504862
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!