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Customer reviews for Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm) for
Serta Perfect Sleeper Delfino Nights Pillow Top Mattress (Available in Medium and Firm)
4.4 out of 5 stars
stars
255 ratings231 reviews
  1. 5 stars73% (185)
  2. 4 stars13% (32)
  3. 3 stars5% (13)
  4. 2 stars4% (11)
  5. 1 star5% (14)

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Showing 11-20 of 231 reviews
Feb 3, 2026
RUTH
1 out of 5 stars review

it's been only a week but my anxiety is going up I can't move freely. i don't recommend anything that has memory foam. it's hard to explain, i purchased the medium its much more firm, then I expected, but yet it sinks in and then it makes it hard for you to turn while sleeping, Even the wake!!!

Helpful?4UZ7KAADGA6X13608504862
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress. Your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance on a possible return or exchange please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

May 11, 2024
Mattress time
5 out of 5 stars review

Verified Purchase

Good decision purchase

Excellent choice comfortable and durable

Helpful?4UZ7KAADGA6X13608504862
Dec 20, 2024
Kim
3 out of 5 stars review

Verified Purchase

Firm

It’s a lot firmer than I wanted

Helpful?4UZ7KAADGA6X13608504862
Feb 28, 2024
Sherri
5 out of 5 stars review

Verified Purchase

Love

Love this mattress very comfortable

Helpful?4UZ7KAADGA6X13608504862
Feb 23, 2025
Ethan
4 out of 5 stars review

Verified Purchase

Mattress that works for your body

It's great for the back if you have problems with it.

Helpful?4UZ7KAADGA6X13608504862
Aug 2, 2026
Sharon K
5 out of 5 stars review

Pillow top

Delfino pillow top we ordered 2 twin xl for our split adjustable king and they are super comfortable

Review from Serta
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Jun 9, 2026
Tami
5 out of 5 stars review

Still not delivered and zero contact

Do not waste you time or money order through Sam's Club. I have been waiting over a month and they still have no idea where or when this will come.

Helpful?4UZ7KAADGA6X13608504862
Apr 3, 2026
Shadaey C
5 out of 5 stars review

Mattress Feels Great So Far

It was delivered today and upon initial comfort and feel, it’s great! It’s also a beautiful mattress with the color and pattern. My last mattress lasted 8 years, so I’m hoping this one lasts longer with the medium firmness.

Review from Serta
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Nov 21, 2024
JMO
1 out of 5 stars review

Serta perfect sleeper

We've only had this mattress for 2 months, and it's already sagging in certain spots. It's uncomfortable to the point of causing neck and back pain, and the sound of the "crunchy" springs is annoying as all get-out.

Helpful?4UZ7KAADGA6X13608504862
reply from Serta Team

Hi there, we are sorry to hear about the issues affecting your mattress. We recommend ensuring that the mattress is currently on a bed frame/foundation that is properly supporting the mattress. If the frame fits within our warranty expectations then we recommend reaching out to Sam's Club directly to open up a warranty claim. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948, We hope this helps!

Dec 8, 2023
Fl customer
1 out of 5 stars review

Very bad quality

Only have had this mattress for 3 months and already it is sinking on the area where I lay on every nite. So dissatisfied and disappointed . Very bad quality, can t recommend this to anyone

Helpful?4UZ7KAADGA6X13608504862
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!