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Customer reviews for Bentgo Kids Chill Lunch Box, 3 Pack for
Bentgo Kids Chill Lunch Box, 3 Pack
4.5 out of 5 stars
stars
741 ratings740 reviews
  1. 5 stars71% (526)
  2. 4 stars17% (124)
  3. 3 stars7% (55)
  4. 2 stars3% (19)
  5. 1 star2% (17)
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Showing 481-490 of 740 reviews
Jan 23, 2023
AKauf
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jun 26, 2023
Hazel
5 out of 5 stars review

Great customer service

Bought a set of lunch boxes back in Feb 2022 and over time, it was difficult to shut the lids closed. I contacted customer service and Angelou responded quickly. Within 4 days, I received the replacements. Would recommend. Love our Bentgo lunch boxes and other products we have purchased!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Oct 27, 2020
Chasity303
5 out of 5 stars review

Lock tight

[This review was collected as part of a promotion.] Awesome lunch box! They sure didn't have these when I was younger. My daughter loves this box. It keeps her food hot or cold so can be used with any temperature. Each compartment is sealed so no leaking or mixing of food. Heavy duty too!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 29, 2022
rb1473
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

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Oct 23, 2020
Desireeg87
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] My son is absolutely in love with his bento box in green/navy. Our favorite part is the built in ice pack, it's so convenient. I love that I can put a little bit of everything and nothing spills. Its an amazing lunch box!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 19, 2022
Anniemom
4 out of 5 stars review

Love the idea

I purchased this in February 2022, it is now August 2022 and my first container stopped closing all the way a few months after purchasing them. Now the 2nd container is doing the same thing. They won’t stay snapped shut. So I cant use them. I originally loved this lunch container! It kept my children’s lunch nice and cool and the compartments were great for adding more food and keeping them separated! Unfortunately for me, Im not ever sure how the lids stopped staying closed? I haves hand washed them for fear of ruining them in the dishwasher. I would love for a better version of this product.

Review from Bentgo
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Aug 22, 2023
msaladino
4 out of 5 stars review

Love this concept!

Love Bentgo products and was excited to try this item. I love the concept of the ice pack being a part of the lunchbox itself. The particular one we ordered had an issue with the locks not staying shut (opening on their own or from simply touching the top of the closed box) but one email to the warranty/customer service department had a new one of its way to me. I’m currently awaiting that replacement and I’m sure the new one will be fine as we just most likely received a defective one. We have other Bentgo products that we have enjoyed using for years! Great customer service!

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Aug 18, 2023
Mom5
5 out of 5 stars review

Great features!

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

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Aug 22, 2023
ChristineCJ
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

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Aug 5, 2024
Giann
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com