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Customer reviews for Bentgo Kids Chill Lunch Box, 3 Pack for
Bentgo Kids Chill Lunch Box, 3 Pack
4.5 out of 5 stars
stars736 ratings735 reviews
  1. 5 stars71% (523)
  2. 4 stars17% (123)
  3. 3 stars7% (55)
  4. 2 stars3% (19)
  5. 1 star2% (16)

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Showing 1-10 of 735 reviews
Sep 22, 2025
Erica
5 out of 5 stars review

Verified Purchase

Please make extra trays and lids!

My kids love the original bentgo chill box but their growing appetites made us really excited to try this larger version. The chill max is as great as the original with a moveable divider bonus. The built in ice pack in the max chill can nest under the ice pack of the chill for efficient freezer space. Hoping you will sell lids and extra trays for the chill max so we can pack our lunch the night before and store in the fridge.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Mar 27, 2026
Marjie
5 out of 5 stars review

Verified Purchase

Love the chill

Love the chill lunchbox. Much easier than a regular lunchbox plus ice pack. My kid is a huge fan of the streamlined option!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Oct 10, 2025
Kira
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
May 29, 2025
Brea
5 out of 5 stars review

Verified Purchase

Perfect for on the go healthy snacks

A perfect, durable “lunch box” for my toddler. It makes it so easy to pack a healthy snack while we are out all morning or afternoon. Food stays cold for hours. I especially love the removable compartments to change the sizes of the boxes depending on what snacks we pack that day. I love the hard shell to throw in the car, bottom of the stroller, or even a backpack. It’s thin enough to fit easily anywhere along all the other stuff that comes with kids. Highly recommend purchasing a few of these!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 22, 2025
Eugenia
5 out of 5 stars review

Verified Purchase

Best lunch box with ice pack ever

This is the best lunch box ever, previously we used the same but bigger for 2 school years. The quality is top! My son loves it. We live in California and it's too hot sometimes for carrying sandwiches without ice pack. With this box my son has a healthy and fresh lunch every day. I also paid it with the snacks box. They both perfectly fit a bentgo lunch bag!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Sep 9, 2025
Sara A
4 out of 5 stars review

Verified Purchase

I love this model but be careful with mold

This is the third one that I but, it is excellent size and beautiful model but one day my daughter left it in her backpack for only 2 days and it was so moldy, I tried to wash it several time and I couldn’t removed it so I ended up getting rid of that. It is kind of expensive so be careful with that

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 28, 2025
Overnighter
3 out of 5 stars review

Verified Purchase

Tray gets stuck without ice pack

I have many Bentgo Chill products, where I pack lunches the evening before, and pop the ice pack in in the morning. I have found with the mini, without the ice pack underneath to hold the food tray in place, the tray will suction to the lid and the lunchbox cannot be opened. The only solution we have found is to use a spoon to break the suction, which is not the easiest to do. If you pack your lunch in the morning, this shouldn't be an issue for you.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Overnighter, Thank you for sharing your experience with the Bentgo Chill Mini. We appreciate your feedback and understand how frustrating it can be when the tray suctions to the lid without the ice pack in place. This should not be happening, and we’d like the chance to make it right. We’ll be reaching out to you directly, but we’d also love the opportunity to help troubleshoot this with you. Please feel free to contact us at support@bentgo.com or call 714-668-0300 so our team can assist you. We’re here to help ensure your Bentgo works the way you need it to. Thank you, Jessica Bentgo Customer Support

Dec 3, 2025
Sara
1 out of 5 stars review

Verified Purchase

Idk!!

I'm not sure if the issue is with the item I received or if it's just how this product is made, but the inner compartments don't fit properly. The pieces feel loose and keep shifting, which makes the lunchbox a bit inconvenient to use. I expected the compartments to lock in place, but they don't sit securely at all.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Sara, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Chill Mini Lunch Box not locking properly. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Aug 17, 2025
Christie L.
1 out of 5 stars review

Verified Purchase

Bentgo flop, hated it.

I did not like this box at all. It was so bulky and heavy. It is very hard to get the ice pack liner separated from the tray. Everything leaks and blends into each side. Crackers got all crumbled on top of the fruit next to it, the divider doesn't do much. I wish I could return it! I am a huge Bentgo fan, but this product was a complete miss. It will live in my cupboard unused. I will keep grabbing my beloved Bentgo snack box wishing it was a little bigger with an ice pack.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Christine L., Thank you for sharing your feedback on the Bentgo Chill Mini Lunch Box. We’re so sorry to hear this design didn’t meet your expectations, especially since you’ve enjoyed our other Bentgo products. The Chill Mini is meant to offer a compact all-in-one option with a cooling feature, but we understand the size, weight, and compartment fit aren’t the right match for everyone. We’d love the chance to troubleshoot the issues you experienced with the ice pack tray and the leaking between compartments, as this shouldn’t be happening. Please reach out to us directly at support@bentgo.com or call us at (714) 668-0300 so we can assist further and explore options to make this right for you. Thank you for being a loyal Bentgo fan and for letting us know how we can improve. Thank you, Jessica Bentgo Customer Support

Aug 28, 2025
Soccermom13
1 out of 5 stars review

Verified Purchase

Not for us

I wanted to love this but it just doesn’t work for my daughter. I bought the chill mini and the xl chill but both have the same issues. The tray and ice pack seem to create some sort of suction and it’s almost impossible to get them open. She has commented that if she lets it warm up it seems easier to open but she really doesn’t have the time to wait.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Soccermom13, Thank you for sharing your experience with the Bentgo Chill Mini and XL. We understand how frustrating it can be when the tray and ice pack create suction, making the lunch box difficult to open. That’s definitely not the experience we want for you or your daughter. We’d love the opportunity to help troubleshoot this with you and see if we can find a solution that works better. Please reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. We’ll also be following up with you directly. Thank you, Jessica Bentgo Customer Support