Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo Kids Chill Lunch Box, 3 Pack for
Bentgo Kids Chill Lunch Box, 3 Pack
4.5 out of 5 stars
stars
741 ratings740 reviews
  1. 5 stars71% (526)
  2. 4 stars17% (124)
  3. 3 stars7% (55)
  4. 2 stars3% (19)
  5. 1 star2% (17)
Sort by |
Showing 471-480 of 740 reviews
Nov 24, 2023
Mel24
4 out of 5 stars review

Great lunchbox!

We have two of these! They are easy to clean and have lots of space. The integrated ice pack is awesome and effective. We did have an issue with one of the box’s sealing between compartments. When I reached out to the support team, they were very helpful, quick to respond, and are in the process of solving the issue for us. Overall very happy with these products!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Nov 17, 2023
Rain
5 out of 5 stars review

Keeps the food fresh

I tried different bento box that durable for my 5 year old kindergarten this is the only one that she brought home from school that didn't break after her day of school. She always breaks her other bento box so easily and this is easy for my 5 year old to open and close the lunch box by herself.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jul 17, 2022
JessicaB
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Sep 4, 2024
elikai15
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 6, 2022
4centsfam
5 out of 5 stars review

We love Bentgo

We tried the vent go chill box and had trouble closing the clasp. With a quick email over to customer service within two emails we have a new one being sent our way. Customer service was so easy to deal with. We can’t wait to get back to using our bed go chill lunchbox

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Nov 15, 2023
BRobichaud
5 out of 5 stars review

Can't live without

I am so happy I found this product. I bought two of them for my son's daycare and they are been a great investment. They are easy to clean and have plenty of space for every meal. It is easy to throw the ice pack in the freezer each night and have it ready the next day. I can't use the fridge at daycare so these have been amazing. They are secure and haven't failed me yet.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Jun 2, 2023
Mom of 3
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Oct 21, 2020
dcv8211
5 out of 5 stars review

Great lunch container

[This review was collected as part of a promotion.] This is a great container for kids lunches. I like the individual compartments and I love that it has the slide out freezer pack that is underneath the food to keep it cool. It opens easily and closes tightly to keep food fresh.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 25, 2022
Britt126
3 out of 5 stars review

Britt

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811
Aug 23, 2023
ChloeM
5 out of 5 stars review

Bentgo's Biggest Fan!

Both my kids LOVE their Bentgo Chill. The fact that the ice box is built in is...a game changer. I was always having to buy ice packs and now that problem is gone. The portion sizes are perfect - both my kids are big eaters and I'm never short for space. The lunchbox is so easy to clean. I'm thrilled with my purchase and a Bentgo user forever more. 5 stars!

Review from Bentgo
Helpful?5EQD4LV4USAP13608413811