Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars73% (149)
  2. 4 stars14% (29)
  3. 3 stars3% (6)
  4. 2 stars2% (5)
  5. 1 star7% (14)

Member photos

  • +103 images
Sort by |
Showing 11-20 of 203 reviews
Aug 3, 2026
Reviewer name: Meow
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Works great and looks great. I love the bespoke line. Looks very nice. Heard good. I like the popcorn button seems to work well

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Aug 5, 2026
Reviewer name: Aberry
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love being able to control my appliances from my phone. Fridge is very roomy, stove has two ovens which is wonderful at holidays

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Mar 26, 2026
Reviewer name: Dmanargy
2 out of 5 stars
2 out of 5 stars review

Don’t buy it. Go with another brand

[This review was collected as part of a promotion.] Appearance wise is excellent. Smooth and clean. Downfalls are, there is no timer, the ventilation is horrible, it won’t suck up any steam or fumes. Turning the vent fan on is a pain. You have to cycle through all the speeds to turn it off instead of an on off button. The buttons are not responsive as the old push button style. Even on high setting it takes longer to heat food items up. The side handle is also inconvenient. Bottom line= Don’t buy.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
reply from Samsung

Hi Dmanargy, we’re glad you took a moment to let us know your thoughts about your Samsung over-the-range microwave. Effective ventilation, intuitive controls, and proper setup all play a role in everyday microwave performance. On over‑the‑range models, airflow, control design, and heating results can vary based on vent configuration, filters, and installation factors such as power level, door closure, and clearance. You can explore these guides for additional details and helpful information: Vent fan is weak on over‑the‑range Samsung microwave. https://www.samsung.com/us/support/troubleshoot/TSG10007256/ Samsung microwave has stopped working or will not heat. https://www.samsung.com/us/support/troubleshoot/TSG10007304/ If this continues and additional assistance is needed, our team is available to help through Samsung Care. Please reach out through one of the options below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For your records, your Samsung reference number is 1152315713. Samsung appreciates your business. Khristine Samsung Care

Apr 17, 2026
Reviewer name: Dscash
5 out of 5 stars
5 out of 5 stars review

Love the functionality and design

[This review was collected as part of a promotion.] Absolutely love the design and how the door functions without a handle protruding from the front. The Wi-Fi allows for control right from the SmartThings App as well as receiving notifications when the operation is complete

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Mar 25, 2026
Reviewer name: Manny
5 out of 5 stars
5 out of 5 stars review

Moder finishes and smart integration!

[This review was collected as part of a promotion.] The unit is visually heavier than traditional microwaves, so it looks best in kitchens with clean lines and modern finishes i had bespoke line bud did not have microwave. It integrates with Samsung smart things, adjust ventilation speed, lighting, and cook time from your phone. You also receive alerts when it finishes.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Jan 15, 2026
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Nicely Designed Microwave Looks Great in Kitchen

[This review was collected as part of a promotion.] I like everything about the microwave. It is designed well and looks great with the matching oven. The display is very easy to understand. The capacity is just right for the volume of food I put in it. I've had it about 6 months and it works great. I highly recommend.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Mar 25, 2026
Reviewer name: Remon S
5 out of 5 stars
5 out of 5 stars review

Beautiful Design & Great Features, But Weak Ventil

[This review was collected as part of a promotion.] I really like this microwave overall. The design is modern and sleek, especially the matte black finish with the edge-to-edge glass display—it looks amazing in the kitchen. The performance is also great: it heats food evenly, runs quietly, and the controls are easy to use. However, the main downside is the ventilation system. The fan is not strong enough, and every time we cook (especially anything with smoke or strong odors), the smoke spreads throughout the house and even triggers the smoke alarm. For an over-the-range microwave, I expected much better ventilation performance. Aside from that, everything else works perfectly. If ventilation is important to you, this is something to consider. Otherwise, it's a solid and stylish microwave.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Jan 11, 2026
Reviewer name: Disappointedfan
1 out of 5 stars
1 out of 5 stars review

Nobody cares about features when product doesn't l

Microwave only lasted a year. Was purchased from bestbuy about 15 months ago. It currently isn't turning on and warranty was only for 12 months. I've bought cheap Microwave from Walmart that has lasted me years. It's so frustrating paying so much for a Microwave only to have it last a year. I was such a samsung fan. All my appliances are samsung but I'm slowly starting to dislike the brand due to durability. Last year both me and my mom dryer stopped spinning. She switch to another brand i kept Samsung but this might be the straw that broke the camel's back.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
reply from SEA Care

Greetings, We understand how important a working microwave is to your household. Let's take care of this. Please refer to the resources below address your concerns with your microwave. Please click the link and the hyperlinks for tips. Samsung microwave does not turn on or turns off by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001964/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151825372 so our team can pull up your information when you message us. Have a great day. -John

Jan 12, 2026
Reviewer name: ChrisNC
4 out of 5 stars
4 out of 5 stars review

Samsung - What can i say!

[This review was collected as part of a promotion.] Excellent display. Works great and doesn't make loud noise like other microwave. Only things i don't like about this front look is that it leaves fingerprints when you open the door and would help at night if touch panel was backlit. Other than that a wonderful microwave to go along with all my other Samsung kitchen appliances.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621
Mar 12, 2026
Reviewer name: Mrs Lemon
4 out of 5 stars
4 out of 5 stars review

Sleek design

[This review was collected as part of a promotion.] I really like all of the cooking options that the oven provides. It's really sleek. I thought the ambient lighting would stay on or there would be an on/off button. However, it only comes on when you are using the oven. It isn't very bright. But beware, you may need to purchase new pots and pans. Older sets do not work with the range. I do have one con: It takes a lot of pressing around the touchscreen to get the range to power on. It never works on the first try and it's kind of frustrating.

Review from Samsung US
Helpful?42AXM62QCZ6013608361621