Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave forMember photos
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Features and capacity
[This review was collected as part of a promotion.] I love how large it is! I can cook a family sized portion. The interior is easy to clean. There are many cooking and heating modes. I'm very happy with it with the design and would buy the brand again.
Nice oven but missing a key feature (for me).
[This review was collected as part of a promotion.] The microwave is nice, its quiet, looks good but lacks what we consider an essential feature: A timer that can be used regardless of what you are cooking! If you're cooking, you can't set the timer! If you are using the timer, you can't cook! This seems pretty essential to any appliance like this. We used our old microwave as a timer and could still cook. This unit does not support that, requiring us to use a separate timer. That may b e insignificant to many but to those that cook more than one thing at a time (e.g. on the stove and the microwave) it seems pretty significant when I need to cook, say, pasta on the stove for 11 minutes, if I set the timer, I cannot use the microwave oven for anything else until the timer finishes!. That's LAME.)
Hi, \n\nThank you for sharing your thoughtful feedback about your microwave. We understand how important multitasking features like an independent timer can be, especially when preparing multiple dishes at once, and we can see how this would impact your cooking experience. We truly appreciate you taking the time to let us know what features matter most to you. \n\nIf you'd like, we can help review the available functions of your model and explore alternative solutions that may work for your cooking routine. Please don’t hesitate to reach out to us through the following channels so we can assist you further: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150953902) to help our team pull up your information. \n\nHave a nice day. \n\n^Camille
Great microwave
[This review was collected as part of a promotion.] This microwave does everything plus more. With the convenience of connecting to all your appliances and phone to start it when you need it is one of the best features. The overall performance and the capacity it can hold is the perfect size for my family
Wonderful Microwave
[This review was collected as part of a promotion.] This Microwave is great it is the right size for my needs, and I was able to connect with phone easy through the QL, the features are great easy to understand, the finish is easy to keep clean, I love the performance this microwave is the BEST.
Samsung microwaves are garbage
The microwave lasted 1 months, lost all power, and functionality. I called Samsung warranty department 2 weeks ago, in the last 2 weeks they have created 3 and currently creating the 4th ticket to have my microwave repaired. the 1st ticket they canceled. the 2nd ticket, even though a repair man never showed up from ARES LLC on the day and time they said they would, was closed as completed. the 3rd ticket was created 3 days ago, and no one from the expedited department bothered to call me to resolve the issue, now they are creating a 4th ticket for the same department to call me. go with a different brand!!!
Hi there, <br /><br />We understand how frustrating it must be to have your Samsung microwave lose power and functionality after just one month of use, and to experience repeated delays and confusion while trying to schedule repairs. It’s completely understandable to be concerned about the repeated tickets and lack of timely follow-up, and we appreciate you sharing these details so we can help you move forward with support. <br /><br />For assistance with your microwave and to help ensure a repair or care option is arranged, please reach us through the channels below: <br /><br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 <br />3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us <br /><br />When you message us, please provide us with this reference number (1151410764) to help our team pull up your information. <br /><br />Thank you. <br /><br />^Camille
Great Product.!!!!!
[This review was collected as part of a promotion.] This microwave has been a perfect upgrade for my kitchen. It's super spacious, heats evenly, and the sensor cooking takes all the guesswork out of reheating. I really like how quiet it is and how strong the ventilation fan works when I'm cooking on the stove. The fingerprint-resistant stainless finish always looks clean, and the built-in Wi-Fi feature is a nice touch — I can check or stop it right from my phone using SmartThings. Overall, it looks sleek, works flawlessly, and feels like a premium appliance that's worth every penny.
Powerful, Quiet, and Surprisingly Spacious
[This review was collected as part of a promotion.] I am genuinely impressed with this microwave. The 2.1 cu. ft. capacity feels wonderfully spacious without looking bulky, and it easily handles large plates, casserole dishes, and meal-prep containers with room to spare. It's become one of those appliances I didn't realize I would appreciate this much until I started using it daily. Performance has been excellent — food heats evenly, quickly, and consistently. No more cold centers or overheated edges. The power level options make it easy to fine-tune heating for everything from delicate leftovers to frozen meals, and the sensor cooking features actually work well (which feels like a small modern miracle). I also love how quiet this microwave is compared to others I've owned. The fan is noticeably less intrusive, and the door feels solid and well-made. The finish is sleek, easy to wipe clean, and elevates the look of my kitchen in a subtle but polished way. Overall, this microwave feels thoughtfully designed, reliable, and high quality. It's powerful without being loud, spacious without being bulky, and stylish without being fussy. I would absolutely recommend it to anyone looking for an over-the-range microwave that truly performs beautifully.
Will only last about a year and a half
This microwave started turning itself on after about a year as soon as the door closes. This would last a few seconds and got progressively worse. After a year and a half it turns starts cooking by itself and will not stop unless unplugged. This is the worst microwave I have ever owned.
Hi Wudman, Thank you for bringing this to our attention. We want to speak to you directly to provide support and see what options we can offer to help you regarding your microwave that turns on by itself. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151460208) when you message us so our team can retrieve your information. Thank you. -Kimberly
I like the features but it is very loud!
[This review was collected as part of a promotion.] The unit has some good features but it is very loud when running. The side panels are thin and vibrate added to the noise. Top of door panel has bent making door noise and restricts door movement.
Hello Marc, We appreciate you sharing your experience with your microwave and understand how distracting it can be when the unit produces excessive noise during operation. We’d like to help you resolve this concern so you can enjoy your appliance’s features more comfortably. Please follow the steps in the guide below that best match the type of noise you’re hearing. Be sure to click on the embedded links within the guide for additional details and support. Samsung microwave is making unusual noises https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151189171) to help our team pull up your information. Thank you. ^Camille
Great microwave
[This review was collected as part of a promotion.] Absolutely love the space in this microwave and its options. Performance is great. Easy to clean. Simple to use. Really like the smaller profile on this microwave because it gives more open space over the stove.