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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
332 ratings331 reviews
  1. 5 stars71% (236)
  2. 4 stars13% (43)
  3. 3 stars5% (18)
  4. 2 stars1% (4)
  5. 1 star9% (31)

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Showing 1-10 of 331 reviews
Sep 15, 2026
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Microwave

[This review was collected as part of a promotion.] It looks and works great! I like the space and ease to work with it. One feature I didn't get was a lighted menu. It would be easier to see the display without turning the entire kitchen light.

Review from Samsung US
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Sep 22, 2026
Reviewer name: CARVA
5 out of 5 stars
5 out of 5 stars review

Most incredible Over the range Microwave ever

One of the most useful equipment in my kitchen, its capacity and heating per volume is spectacular. Additionally, You can see how is it performing on your phone, control ligths on-off , ventilation on-off and see it on other digital devices such as TV or tablets linked to it because of its WI-FI feature using Smarthings app, it is amazing. Operationaly, it is very easy to control all options using a touch sensitive front control and its pull and press door make you feel like a vintage device. Last but not least, it has an extraordinary looking on any kitchen with a very bright black glass using its non fingerprint technology painteted in matte black on the sides

Review from Samsung US
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Sep 22, 2026
Reviewer name: ReikiKate
5 out of 5 stars
5 out of 5 stars review

Smart Features

[This review was collected as part of a promotion.] Easy to use. Food and beverages are piping hot! I especially like the smart thing feature that lets me know on my phone when the food is done cooking. I don't always hear the microwave if I'm not near it.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Sep 22, 2026
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Beautiful Appliance

[This review was collected as part of a promotion.] I love our new microwave. It's beautiful and works great. Easy to use touch panel. Very large inside. It's a very nice addition to our new Samsung range and looks pretty in our new kitchen remodel.

Review from Samsung US
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Sep 23, 2026
Reviewer name: SungSung
5 out of 5 stars
5 out of 5 stars review

Wow Wow Wow

[This review was collected as part of a promotion.] This Samsung Microwave is a game changer!. There are so many cooking options to choose from. including the ventilation speed right down to the light feature. We love it's generous size too. It's a real beauty and looks great over our Samsung range!

Review from Samsung US
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Sep 22, 2026
Reviewer name: Jrojas
4 out of 5 stars
4 out of 5 stars review

Replacement for the BEspoke version Happy Tradeoff

this is my 2nd unit, I originally had purchased the BESPOKE edition but there was hardware issues with it and was replaced with this one. I have had it for 2 months now and is working fine, The matte black look seems better to us overall, less fingerprints are noticeable than the all glass look. function wise they are the same. Overall hope this one stands the test of time.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Feb 22, 2026
Reviewer name: DAMON
1 out of 5 stars
1 out of 5 stars review

Grinding Noise - VERY Loud

There was a grinding noise after installation. I contacted Samsung who opened a repair ticket but the vendor assigned said I’d need to uninstall the microwave to have it serviced for “liability reasons”. It was just installed the same day. I contacted the installer who referred me to Sam’s Club who referred me back to Samsung. Sorry but my patience is exhausted for a brand new appliance. I’d rather return it.

Helpful?7525W0RVSGST13608211895
reply from Samsung

Hello Damon, we appreciate the clear feedback you provided about the microwave, and we understand the detailed information regarding the noise you observed after the installation and your recent interaction with our support team and Sam's Club's team. Please keep this reference number for your records: 1152219743. Samsung values the input you’ve shared and the opportunity to review your feedback. Khristine Samsung Care

Sep 25, 2026
Reviewer name: MSTANG5
1 out of 5 stars
1 out of 5 stars review

Awful

Randomly turns on fan and beeps. Can't even keep time. I assumed Samsung microwaves were quality and even paid a couple hundred more than I would have with other brand names. Big disappointment.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung

MSTANG5, we understand that choosing Samsung is often rooted in trust built through years of innovation and ownership experiences. The details you've shared about your microwave's day-to-day operation provide helpful context. For additional information related to the fan operation behaviors referenced in your review, please see the resource below: https://www.samsung.com/us/support/troubleshoot/TSG10007188/ To discuss the timekeeping behavior further, please contact us through the channels below and reference case number (1153226057): Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We value the opportunity to assist. Glaiza Samsung Care

Jun 22, 2026
Reviewer name: Finn
1 out of 5 stars
1 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I liked the microwave and worked well for a while. Went to reheat dinner and heard a loud sizzle and my kitchen filled with smoked. It is now sitting in the front lawn. There was no metal in the microwave and the meal was still ice cold. Not sure why this happened as it only ran for 40 seconds.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung

Hi Finn, Thank you for bringing this to our attention. Rest assured, we will look into this with the utmost care. We'd like to connect with you directly so we can provide the right support. Please feel free to reach out through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152714629 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Sep 18, 2026
Reviewer name: Bee
1 out of 5 stars
1 out of 5 stars review

Basic installation and haul-away never happen

Bought a Samsung over-the-range microwave from Sam's Club because the listing clearly advertised delivery, basic installation, and haul-away included. That is not what we got. Sam's Club's system marked the order delivered on September 8. No one came that day. I had to call the delivery company multiple times just to get a real appointment. The microwave finally arrived September 11 around 7:50 p.m. The crew dropped the unit, refused to install it, refused to haul away the old microwave, and left quickly. That is not “basic installation and haul-away included.” Problems in short: * False “delivered” date on September 8 * Customer had to chase the carrier to schedule * Evening drop-off with no install. No haul-away of the old unit * Extra out-of-pocket cost for a contractor to finish what Sam's Club advertised as included

Helpful?7525W0RVSGST13608211895