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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars250 ratings249 reviews
  1. 5 stars71% (178)
  2. 4 stars12% (30)
  3. 3 stars6% (14)
  4. 2 stars1% (3)
  5. 1 star10% (25)

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Showing 181-190 of 249 reviews
May 15, 2024
avegggiemom
5 out of 5 stars review

Sleek Microwave

[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!

Review from The Insiders
Helpful?7525W0RVSGST13608211895
Oct 1, 2024
Happy with my choice
5 out of 5 stars review

Excellent replacement

[This review was collected as part of a promotion.] I purchased this microwave about 4 months ago and I love it! I was over the models that had a handle, because old or new there were issues. After researching all the different sizes, models, and prices I settled on this one! The ease of usage and the sleek modern design are positives. Everyone that comes into my home loves it! The addition of this model supersedes the previous model bought less than a year ago. I am grateful that the handle broke!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 17, 2024
Linz
5 out of 5 stars review

Classy Looking Microwave That Works Well!

[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jan 10, 2025
NYCLES
1 out of 5 stars review

Awful keypad

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from SEA Care

Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

May 16, 2024
beautybrite1
5 out of 5 stars review

Sleek Microwave

[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!

Review from The Insiders
Helpful?7525W0RVSGST13608211895
Jan 2, 2025
Trevor
4 out of 5 stars review

Nice microwave

[This review was collected as part of a promotion.] So far the microwave has been pretty amazing. It looks really nice, it works really well, the install was relatively easy. The only issue I've had came yesterday when the microwave door was slightly open (pushed in but not all the way) and for some reason that was causing the fan and hood light to continuously turn on, regardless of how many times I turned it off, or even tried unplugging it and plugging it back in.

Review from Samsung US
Helpful?7525W0RVSGST13608211895
May 30, 2024
barkkari
5 out of 5 stars review

Smart and Quiet

My microwave was a 20 year old Samsung that was still going strong, but I thought it was time to try all the features in a newer model Samsung. I am glad I decided to get this smart model! The first thing I noticed about this microwave is the extra large capacity inside. It easily fits a dinner plate, but has so much clearance you could fit much taller items. The fan has four speeds and each one is so quiet. Even the lowest speed has great airflow and I have found it to be powerful enough to pull steam from the stovetop, up and out. The sensor cook is such a great way to heat up a plate of leftovers during a busy workday at home. It has presets and even recipes that I look forward to trying out. I added the microwave to my SmartThings app and it includes options beyond the functions on the unit. And no more manually changing the display for daylight savings time, it is WiFi connected! You can check energy usage from the smart appliances through the app, even if it reminds you that you spend more time watching tv than using the robotic vacuum or dishwasher. Or maybe that's just me... #SamsungMicrowave2024Insiders

Review from Samsung US
Helpful?7525W0RVSGST13608211895
Jun 10, 2024
Parasolmonster1
5 out of 5 stars review

Great microwave

[This review was collected as part of a promotion.] This Samsung microwave is the absolute coolest. It has a nice sleek design and is huge. I can put in large quantities at the same time and it heats it up great. I like the sleek touchscreen design as well as the different features. I have used the popcorn button several times and it cooks popcorn perfectly each time. Overall, this is a fantastic microwave and a great addition to any household.

Review from The Insiders
Helpful?7525W0RVSGST13608211895
May 14, 2025
Cold Pizza
1 out of 5 stars review

DO NOT BUY THIS MIRCOWAVE

I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from Samsung Care

Greetings! It’s especially disappointing when a device is packed with high-tech features, but can’t consistently do the one thing it’s really there for. We are here to help. I have shared a Samsung link below to help with your experience. The link has steps to guide you through. Samsung microwave is not heating or has stopped working: http://www.samsung.com/us/support/troubleshooting/TSG01001963/ In addition, this microwave is rated at 1700 watts, which draws roughly 14.2 amps on a 120V line. While that technically falls within the capacity of a standard 15-amp circuit, it pushes it very close to the limit, especially considering the National Electrical Code recommends not exceeding 80% of a circuit’s capacity for continuous use. That 80% threshold on a 15-amp circuit is just 12 amps, meaning this microwave exceeds the recommended safe load. Using a 20-amp dedicated circuit would provide the necessary headroom, reducing strain on both the microwave and the electrical system. When a high-powered appliance like this is run on a borderline or shared 15-amp circuit, it can lead to shutdowns or cause a microwave to stop heating (directly or indirectly, reasons listed below). 1. Voltage Drops Under Load - The microwave might still turn on (light, turntable, fan), but the magnetron (the part that actually heats food) may not get enough power to operate. 2. Internal Protection Kicks In - If the power supply is unstable or insufficient, the microwave might cut off the magnetron to prevent damage. 3. Long-Term Damage - Over time, these parts (board/magnetron) may degrade and eventually fail completely, leading to the current state where your unit spins but doesn't heat. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149175352 to help our team pull up your information. Leo

Mar 29, 2025
Dontbuy
1 out of 5 stars review

Defective heat element

Was the worst microwave I own. Heat element doesn't work to heat properly. Went through techs which they couldn't figure the issue. They had to reach samsung online about codes which was weird because they she have some idea what the issue is. I really not consider samsung since they're support is never helpful. Only last about a month and half. Get a protection plan of you want to shoot your luck because it has alot issues

Review from Samsung US
Helpful?7525W0RVSGST13608211895
reply from SEA Care

Hi there, We appreciate you taking the time to share your experience with your microwave. Having an appliance perform as expected is essential, and we recognise how important reliable service and support are. To assist further, you can find details on troubleshooting and potential solutions in the user manual, starting on page 36. This section provides instructions on testing and troubleshooting if the unit is not heating your food. Manual https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf I included a link for additional troubleshooting steps and details to follow when the unit is not heating up. Just go through it and check the hyperlinks for more information. Samsung microwave is not heating or has stopped working https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148691392) to help our team gather your information. Have a great day. ^Charles