I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.

[This review was collected as part of a promotion.] Our new Samsung Bespoke Microwave is amazing. It looks great with our new bespoke oven and fridge. It all communicates very well through SmartThings and our Samsung phones. The Microwave has sensor cook that cooks a plate of food even with different size items to the perfect temperature by using the ability to sense the steam/humidity of the food and the temperature cooks to the perfect temp Everytime with the push of a button. It also alerts your phone and smart hub screens when food is done or the timer goes off. You can verbally communicate through Bixby or your smart hubs to keep food warm or add more time if needed. Great purchase with zero cons or regrets. Absolutely love this microwave and Samsung.

I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

[This review was collected as part of a promotion.] I was definitely in need of a new microwave, and I love my choice with this one. The amount of space inside is impressive. Also, the inside wipes clean very easily which I found out the first time my husband used it and exploded his food. There is a handy cooking chart printed on the inside. The dinner plate feature has been very accurate. As you can see both the clock and the cooktop light are nice and bright. I am still learning the Smart Things app but so far, I think it is a nice feature. My one complaint is that it seems to always have fingerprint marks on it. Overall, I am pleased with my purchase.

[This review was collected as part of a promotion.] I purchased this microwave about 4 months ago and I love it! I was over the models that had a handle, because old or new there were issues. After researching all the different sizes, models, and prices I settled on this one! The ease of usage and the sleek modern design are positives. Everyone that comes into my home loves it! The addition of this model supersedes the previous model bought less than a year ago. I am grateful that the handle broke!

[This review was collected as part of a promotion.] We moved almost a year ago and I have been slowly upgrading our appliances! We already love Samsung, so it was only fitting to switch our microwave to Samsung! The microwave was the last appliance to be upgraded and it looks beautiful! Since we use our microwave daily, I knew I wanted a reliable appliance! I chose the Samsung Over-the-Range Microwave in Matte Black Steel! I already use the SmartThings app, so connecting the microwave was so easy! The Samsung Microwave features: LED Display, Glass Touch Controls, SmartThings Cooking, and Ceramic Enamel Interior! The Microwave also offers a kitchen timer, +30 seconds, SensorCook, Auto Cook, Keep Warm, and Defrost! Compared to our old microwave, this is a huge upgrade! I adore the Wi-Fi Connectivity, Voice-Enabled, Clock (12 hr/24 hr) with Daylight Savings Time Adjustment, Reminder End Signal, LED Cooktop Lighting, Halogen Interior Lighting, Vent Fan Control: On/Off/DelayOff, Sound On/Off, and Eco Mode! Learning the Samsung Microwave looks to be straight forward. We are so grateful and excited for our new microwave!

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

[This review was collected as part of a promotion.] We decided on this one as an upgrade. We Love Samsung products and this microwave has not disappointed us at all. It's very sleek and reheats the food quickly. It's easy to wipe clean and the features are great.

My microwave was a 20 year old Samsung that was still going strong, but I thought it was time to try all the features in a newer model Samsung. I am glad I decided to get this smart model! The first thing I noticed about this microwave is the extra large capacity inside. It easily fits a dinner plate, but has so much clearance you could fit much taller items. The fan has four speeds and each one is so quiet. Even the lowest speed has great airflow and I have found it to be powerful enough to pull steam from the stovetop, up and out. The sensor cook is such a great way to heat up a plate of leftovers during a busy workday at home. It has presets and even recipes that I look forward to trying out. I added the microwave to my SmartThings app and it includes options beyond the functions on the unit. And no more manually changing the display for daylight savings time, it is WiFi connected! You can check energy usage from the smart appliances through the app, even if it reminds you that you spend more time watching tv than using the robotic vacuum or dishwasher. Or maybe that's just me... #SamsungMicrowave2024Insiders

[This review was collected as part of a promotion.] icrowave This microwave looks very sleek and modern and very clean no handle its got a notch on the side to open. Its spacious so big inside!!! Pairs with the SmartThings app. If you have a samsung range the light automatically turns on when the burners come on. I love that you can remotely adjust ventilation , speed and cooking time right from your smartphone. You can also receive alerts when what you are heating or cooking time is up. I like that it syncs with the phone which is convenient for the time change you don't have to worry about it.