I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

I bought this two weeks ago, and it was installed to days ago. So far, I have found it to be a wonderful microwave, however, when I tried to use Auto Cook to soften some butter, I couldn't get it to work. The book was no help. I ended up guessing at the seconds needed, like I used to do on my old "Stupid" microwave. Also, when trying to add my microwave to the SmartThings app, it has not progressed through the final step. It stopped saying, "Almost there! Your microwave is being added to SmartThings.

[This review was collected as part of a promotion.] This is my first over the range microwave and I love all the features. It has sensor cook and reheat options as well as quick cook settings which I use often. Looking forward to trying out every feature it has to offer including Wi-Fi controlled smart things controls.

[This review was collected as part of a promotion.] We bought this about a month ago after our previous microwave completely fell apart. So far, we love it! It looks very sleek and I appreciate being able to sync it to my phone so that I can turn off the sound on it. I also love that there isn't a handle on the outside of the door (this is what broke on our previous one). The inside is pretty large and is easy to keep clean, especially because the interior is a dark blue so it doesn't show food splatter quite as easily. Definitely recommend if you want a microwave that works well, but also looks super nice!

[This review was collected as part of a promotion.] I received my microwave and I have taken a few days, even a few weeks to learn only a little bit about it.my old Microwave got ruined and am thankful for this one. It is so much better than my old one & does a lot more. I love the big space in the microwave. It has WiFi you are able to set the minutes from your phone from the microwave. The only down fall is you can’t start it from your phone you still have to press start on the microwave. It is very help. I Love the Fan has 4 speeds. That would have been very helpful on my old microwave when a grease fire started on the stove lol. I love this microwave my entire family loves the microwave. We have made popcorn, deforest chicken for my doggies. This microwave can do so much more. I’m still learning but I think everyone should get one

[This review was collected as part of a promotion.] I bought this newer model to replace one that I had for a long time. I prefer this more modern, streamlined look without a handle, and operating it through a mobile app is super convenient. Very happy with the purchase.

This microwave was included in my new home. When cooking something over 3 minutes the left side of the microwave steams up on the outside and goes up on the left cupboard door above the microwave steaming up and that will warp or otherwise damage the cupboard. The Samsung warranty is not worth the paper it's written on as techs have been out and have seen what it does and says that's normal. Too throw steam out and warp the upper cupboard. OMG, really? Don't buy it.

[This review was collected as part of a promotion.] icrowave This microwave looks very sleek and modern and very clean no handle its got a notch on the side to open. Its spacious so big inside!!! Pairs with the SmartThings app. If you have a samsung range the light automatically turns on when the burners come on. I love that you can remotely adjust ventilation , speed and cooking time right from your smartphone. You can also receive alerts when what you are heating or cooking time is up. I like that it syncs with the phone which is convenient for the time change you don't have to worry about it.

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

[This review was collected as part of a promotion.] This is an amazing product. This is my first time ever having a microwave that has built in WiFi. This made the experience so much easier to use. I did not have to worry about setting the time because of this. It also took away the need to read the manual after it was setup because everything you needed to know was a part of the WiFi experience. It gives you tips on how to cook certain foods. It also seems that it won’t let you over cook the food either. An example of this is when I went to heat up a honey bun. I accidentally left it in the microwave for 30 seconds. Usually I have to set it for 10 seconds or it will come out the microwave hard as a rock. This microwave had it heated to perfection. I would give this microwave a 10/10.