Hi brokeredphone, Using your dishwasher overnight is a great way to save time and keep things quiet, and choosing the right detergent helps too. One of the downloadable options for your unit is the Night cycle, designed for quieter washing. You can use any standard dishwasher detergent with it, just make sure to avoid other types of soap, since they can create too much foam and affect performance. You can check pages 23–25 of the user manual for guidance on how to use detergent properly: https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152572489 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Hi MacN, Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs. Have a great day! -Kimberly

Dear Valued Sam&#39;s Club Client, <br /> <br />To better assist you with delivery and installation, please contact our Sam&#39;s Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store. <br /> <br />Leo

Hi there, We understand the need for the adjustable tine to help place cups and other items within the dishwasher. To help guide you and maximize the loading of the dishwasher, please see pages 17-22 of the manual for the instructions and additional details in the link below. For more information, click the hyperlink, instructional video, and pages 14-16 for the rack removal and adjustment. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/ Dishes are not clean after the dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148608476) to help our team gather your information. Have a great day. ^Charles