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Customer reviews for Samsung Top Control Dishwasher with AutoRelease Dry for
Samsung Top Control Dishwasher with AutoRelease Dry
4.4 out of 5 stars
stars
518 ratings518 reviews
  1. 5 stars73% (377)
  2. 4 stars14% (74)
  3. 3 stars3% (18)
  4. 2 stars2% (12)
  5. 1 star7% (37)

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Showing 241-250 of 518 reviews
Mar 16, 2025
Reviewer name: Spektor
3 out of 5 stars
3 out of 5 stars review

Beauty may be skin deep -- no adjustable baskets.

I just bought tge unit and havent run a full dirty load yet so I cant attest to its cleaning ability yet. I can say I''d give it a five for exterior styling and technology being wifi enabled. However upon getting the unit I noticed a glaring omission: There are no adjustable tines in the upper or lower baskets nor are there any cup shelves. It's a bare bones setup. I didn't think they even made dishwashers in 2025 without some adjustability in the baskets. So if you want that, you may want an upgrade from this model. Fancy outside, base model inside.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from SEA Care

Hi there, We understand the need for the adjustable tine to help place cups and other items within the dishwasher. To help guide you and maximize the loading of the dishwasher, please see pages 17-22 of the manual for the instructions and additional details in the link below. For more information, click the hyperlink, instructional video, and pages 14-16 for the rack removal and adjustment. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/ Dishes are not clean after the dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148608476) to help our team gather your information. Have a great day. ^Charles

Apr 23, 2024
Reviewer name: Stacey
2 out of 5 stars
2 out of 5 stars review

Doesn't Dry!

We've had this one for about six months now. Although this dishwasher is fairly quiet and does a decent clean (there have been more than a handful of occasions where we had to hand wash something that was in the dishwasher), one thing it doesn't do is dry your dishes. After the wash, everything comes out dripping and we usually have to leave it sitting for over an hour just to air dry. A good dishwasher is going to do everything including steam dry.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
reply from SEA Care

Stacey, we understand how frustrating it is when the dishes are not dry after using the dishwasher. Let's take care of this. Here is a link to tips and tricks on drying dishes. Please click on the embedded word. Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147072042) to help our team pull up your information. Have a great day. ^Camille

May 13, 2025
Reviewer name: Lori
2 out of 5 stars
2 out of 5 stars review

Instalation a joke

RXO and their communication with driver is terrible. I got a call saying there was no driver but they showed up. Good thing I was home. Than no one called about installation. I called after a month. They came out after several calls saying they can't install because it needed to be hard wired. That was not clear online. Once again they RXO did not have clear instrutions as the installers showed up with no appointments being made. I cancelled installalation and hired someone else to do it.

Helpful?11PZ9UZ9HTBD13608208314
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /> <br />To better assist you with delivery and installation, please contact our Sam&#39;s Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store. <br /> <br />Leo

Jul 22, 2025
Reviewer name: Cathie
5 out of 5 stars
5 out of 5 stars review

My dishwasher review

[This review was collected as part of a promotion.] It's so, so quiet! I have to look at the control panel to make sure it is even running. I love how it cleans everything and there is no build up or traces of anything after the cycle ends. The AutoRelease feature is great! It saves on energy by not having a drying cycle. I love it!!

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Oct 29, 2025
Reviewer name: Paulisson L
5 out of 5 stars
5 out of 5 stars review

Great dishwasher

[This review was collected as part of a promotion.] This dishwasher is great, washes really well, and is very quiet. I love how it sounds like a Nintendo Game Boy when you run through the menus or it's done washing. I have no issues with anything so far I've had it for 2 weeks.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Dec 30, 2025
Reviewer name: Mrcmmd
5 out of 5 stars
5 out of 5 stars review

Quiet stable energy efficient

It’s so quiet and reliable great product the wifi capability is great

Review from Samsung Canada
Helpful?11PZ9UZ9HTBD13608208314
Oct 13, 2025
Reviewer name: TomEB
4 out of 5 stars
4 out of 5 stars review

Not Matte. Not Black.

I was expecting "matte black" so I'm a little bummed that it is satin and grey. Other than that, it works well.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Oct 6, 2025
Reviewer name: Mike
4 out of 5 stars
4 out of 5 stars review

Like the technology

[This review was collected as part of a promotion.] The unit works as expected and performs well. Also like the smart features

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Sep 15, 2025
Reviewer name: checo
5 out of 5 stars
5 out of 5 stars review

Excellent Dishwasher1

[This review was collected as part of a promotion.] I use this product every day and it is working very good. It is very quiet and easy to use.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314
Sep 15, 2025
Reviewer name: Roro
5 out of 5 stars
5 out of 5 stars review

Nice appliance

[This review was collected as part of a promotion.] Quit, cleans well, looks good in our kitchen. Overall we like this appliance.

Review from Samsung US
Helpful?11PZ9UZ9HTBD13608208314