If you are running IOS MAC software you need to install the software and give the unit all permissions for it to be recognized by IOS. I’ve run other SSHD brands that automatically join with no problems. Just a heads up..

The operation of this external hard drive is generally good. However, it is not downward compatible with older USB connections even though it was inferred otherwise. Also, I was surprised that is is an old school spinning drive and not a solid state drive.

For the prize, this is a great deal on a 5 TB Drive. Everyone knows they need to make backups, but is usually the last thing that we get around to. This backup drive will hold many of your backups and is small enough to be stored in a glove box. Likewise, it does not need external power since it gets its power from the USB port. I would definitely buy this drive again if the price was right.

My computer was having problems because the hard drive was too full. I needed a drive to archive old files that I wanted to keep, but had to get them off my primary drive. This drive from Sam's has good storage capacity for the price. I already had another older model of the Western Digital My Passport that my iMac uses to create Time Machine backups. It has never let me down, so this was an easy choice for me. I was pleased to find this drive at Sam's!

Besides not including the “hyper speed usb-c to usb 2.0” adapter, no issues so far actually . Huge packaging not sure why but it seems like it’s still a “Newer” model . Honestly if I had the choice I’d go with the “plus” wd 5TB but this one is compatible with the hyper speed adapter that’s IF you already have one . The color matches my ps5 I got for my birthday so really it’s nice I compare it side by side visually to the “plus” wd 5TB model %26 seems the same . I’d have to test the speeds but it’s plug and play basically . It reads on my ps5 so it’s good enough for me . Anyways only issue I had it did not state that it didn’t have that hyper speed adapter and I’m guessing either they just have different names but it’s still good enough besides not describing fully the product I got this because the “plus” model was out of stock everywhere. I’m happy for the price I got it for . Sorry I don’t have more pics atm cos I’m replacing my other external and using this on my ps5. Matches the color and looks cooler and besides that I’d get this if I coudlnt get the “plus” model both 5 TB. I’m a die hard gamer so I’m set

Great spare drive to store pictures and documents backed up while you are traveling.

Purchased two drives. Both were extremely slow. Returned for refund.

Nice compact size for 5TB unit. Have cleared 2 internal hard drives and 12 external storage devices without a hitch. I now have all my pictures, music and movies from the past 20 years in one location. Very happy with purchase.

Like others have said, this drive is not very fast. The big problem with it is that it is heavy. I used this to back up VERY important data, and since I manage International business, sometimes I can be on the road for weeks at a time. Therefore, I live or die by my hard drive. This thing fell off a chair to the floor, maybe 18 inches and died. It is only a few months old! What a disappointment, and I lost months of work. I know IT people...3 back-ups on two different types of media. Easier said than done.

I've been a tech person for a long time due to occupation (pharmaceutical research) and avocation. Thus I've experienced the rapid increase in storage capacity and migration of external formats. I actually used the old black floppy disks and everything up to now. Recently I was in the club and noticed the WD My Passport. The cost was essentially a $100.00 and I was astonished that a tiny HDD of 5TB capacity with a footprint smaller than a pack of cigarettes (I don't smoke) was even possible. Crazier was the installation of the supplied software and operation. I backed up my old Dell business laptop as a test case and despite a ridiculous amount of data. It took less than an hour for all to be copied - OS, videos, music, pictures, documents, ............. I'm still in disbelief, but not so much that I didn't hesitate to order two more from Sam's Club online. I could not find a better value and there is no better value than Sam's Club + customer service. I need to research what is going on inside this small miracle. There is no sound of a disk turning or stylus transferring data. The only clue that the device is operating is a very small pilot LED on the cable side. No heat, no sounds, no vibration. It must be magic or at least to my comprehension. It's heavy for its size and the aesthetics are very attractive. It feels good in your hand like a favorite tool. Anyway, it's pretty cool and a great value I never expected to see in my lifetime. I'm old, but technology and grandkids are two of the most wonderful things that make sticking around worthwhile.