Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

Member photos

  • +13 images
Sort by |
Showing 801-810 of 832 reviews
Dec 3, 2025
Reviewer name: Stacy
1 out of 5 stars
1 out of 5 stars review

Breaks easily

This is my second one and the clean valve broke and now can't use

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Nov 9, 2023
Reviewer name: Murph
1 out of 5 stars
1 out of 5 stars review

Would not recommend this product

[This review was collected as part of a promotion.] Doesn't pick up the pet hair and as much as I clean it, steaming my kitchen dirty water keeps coming out. So sorry I purchased this.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Sorry to hear of your experience Murph, Please contact us at support.bissell.com and we'd be happy to assist you.

Nov 17, 2023
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Would not recommend

[This review was collected as part of a promotion.] The brush roll and guard keep popping off while in use, spraying dirty water and cleaner all over and it is hard to get the roller to snap in place. Not worth the almost $300 price

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Oh no, Michelle! Sorry to hear your machine is having this issue, but please contact us so we can help under the warranty at support.bissell.com.

Jan 30, 2024
Reviewer name: Jasmine
4 out of 5 stars
4 out of 5 stars review

Purchased bundle, did not include items

[This review was collected as part of a promotion.] Vaccuum works great however I purchased the "bundle" set which was to include an additional set of roller and formula but was not inside packaging.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Feb 10, 2023
Reviewer name: Sofie0108
4 out of 5 stars
4 out of 5 stars review

Pretty great product!

[This review was collected as part of a promotion.] I love the ease of cleaning the hardwoods with this wet dry vac. It made the the job so much faster and easier than using a mop!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Dec 29, 2023
Reviewer name: LiLi
5 out of 5 stars
5 out of 5 stars review

Want Amazing floors

[This review was collected as part of a promotion.] I used the machine for two weeks my floors looks amazing! The water was super dirty and I mopped before I used the machine just to see the difference.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 29, 2023
Reviewer name: Gabe the product tester
5 out of 5 stars
5 out of 5 stars review

BISSELL did it again

[This review was collected as part of a promotion.] I was really amazed at how well the surface wet/dry vac worked. It really clean the tile and area rug very well.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Feb 3, 2023
Reviewer name: Vic
5 out of 5 stars
5 out of 5 stars review

WOW! this thing is cool!!

[This review was collected as part of a promotion.] Well I didn't know I needed this, and now I do! Steam cleans and vaccumes all at once. Carpet to hard floor. Comes with a cool floor storage holder for the clean cycle.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Apr 22, 2025
Reviewer name: Quality if You have Pets
5 out of 5 stars
5 out of 5 stars review

Best for Pets

I purchased a Bissell vacuum two years ago. Love it, but i need a little more for hardwood floors and carpet. I bought a Hoover carpet cleaner but this is better for me. I'll keep the Hoover for upholstery cleaning but thi is front line.

Helpful?2V69W2MNKWIA13607961055
Jan 22, 2023
Reviewer name: Nealm
4 out of 5 stars
4 out of 5 stars review

Clean floors

[This review was collected as part of a promotion.] I like how this Bissell cleaned my floors. The children track dirt in the house and this cleans it right up , even sticky stuff. It just hard to get corners.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055