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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 811-820 of 835 reviews
Feb 3, 2023
Reviewer name: Vic
5 out of 5 stars
5 out of 5 stars review

WOW! this thing is cool!!

[This review was collected as part of a promotion.] Well I didn't know I needed this, and now I do! Steam cleans and vaccumes all at once. Carpet to hard floor. Comes with a cool floor storage holder for the clean cycle.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 29, 2023
Reviewer name: Gabe the product tester
5 out of 5 stars
5 out of 5 stars review

BISSELL did it again

[This review was collected as part of a promotion.] I was really amazed at how well the surface wet/dry vac worked. It really clean the tile and area rug very well.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
May 19, 2024
Reviewer name: Jaynau
2 out of 5 stars
2 out of 5 stars review

Poorly designed

[This review was collected as part of a promotion.] This product is great, if you like, leaving a 1 inch dirt ring perimeter throughout your house. You cannot edge with this device either from the front or the side

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Jaynau, thank you for your response. We're sorry you aren't happy with your machine! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.

Feb 27, 2024
Reviewer name: Scott
1 out of 5 stars
1 out of 5 stars review

Sorry I bought it

[This review was collected as part of a promotion.] Disappointed. It really doesn't do a great job. I would recommend you save your money. A mop and a bucket do a much better job and takes about the same time.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Hi Scott. Sorry you're not happy with your CrossWave, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Jan 22, 2023
Reviewer name: Nealm
4 out of 5 stars
4 out of 5 stars review

Clean floors

[This review was collected as part of a promotion.] I like how this Bissell cleaned my floors. The children track dirt in the house and this cleans it right up , even sticky stuff. It just hard to get corners.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Sep 2, 2023
Reviewer name: Reece
3 out of 5 stars
3 out of 5 stars review

Need a buy back program

[This review was collected as part of a promotion.] I wish you had a buy back program... because got the cordless crosswave and then this comes out.. not fair

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Dec 29, 2023
Reviewer name: LiLi
5 out of 5 stars
5 out of 5 stars review

Want Amazing floors

[This review was collected as part of a promotion.] I used the machine for two weeks my floors looks amazing! The water was super dirty and I mopped before I used the machine just to see the difference.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Jan 30, 2024
Reviewer name: Jasmine
4 out of 5 stars
4 out of 5 stars review

Purchased bundle, did not include items

[This review was collected as part of a promotion.] Vaccuum works great however I purchased the "bundle" set which was to include an additional set of roller and formula but was not inside packaging.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
Apr 21, 2024
Reviewer name: Rw
1 out of 5 stars
1 out of 5 stars review

False advertising

I ordered the crossweave hydrosteam cleaner with the advertised, 6 bottles of cleaner, 2 brush rolls, 2 filters and storage tray. What I received was 1 bottle of cleaner, one brush roll and storage tray. I called customer service to replace the wrong item to what was advertised and what I ordered. I asked the customer service to check the picture online or in my order where it clearly shows the items that it comes with. Throughout the call I felt like I was going to receive the same wrong product again, even after repeatedly asking if the replacement would be the correct version. They also have the same item number which doesn't help.

Helpful?2V69W2MNKWIA13607961055
Jun 1, 2023
Reviewer name: Nati
1 out of 5 stars
1 out of 5 stars review

I thought it would steam

[This review was collected as part of a promotion.] It cleans ok but doesn't steam, like i cant see actual steam like i thought it would

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Nati, please follow these troubleshooting steps to get your CrossWave HydroSteam working properly: https://support.bissell.com/app/answers/detail/a_id/5773 If you're still having trouble, please contact us direct so we can help at support.bissell.com.