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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 811-820 of 832 reviews
Jan 17, 2023
Reviewer name: ArielC
5 out of 5 stars
5 out of 5 stars review

Absolutely incredible

[This review was collected as part of a promotion.] We immediately started cleaning our kitchen floors and in one pass,our floors were cleaner than they've been in years. I'm stunned at how fast and well it works

Review from BISSELL Homecare
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Sep 2, 2023
Reviewer name: Reece
3 out of 5 stars
3 out of 5 stars review

Need a buy back program

[This review was collected as part of a promotion.] I wish you had a buy back program... because got the cordless crosswave and then this comes out.. not fair

Review from BISSELL Homecare
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May 19, 2024
Reviewer name: Jaynau
2 out of 5 stars
2 out of 5 stars review

Poorly designed

[This review was collected as part of a promotion.] This product is great, if you like, leaving a 1 inch dirt ring perimeter throughout your house. You cannot edge with this device either from the front or the side

Review from BISSELL Homecare
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reply from bissellpwr

Jaynau, thank you for your response. We're sorry you aren't happy with your machine! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.

Apr 22, 2025
Reviewer name: Quality if You have Pets
5 out of 5 stars
5 out of 5 stars review

Best for Pets

I purchased a Bissell vacuum two years ago. Love it, but i need a little more for hardwood floors and carpet. I bought a Hoover carpet cleaner but this is better for me. I'll keep the Hoover for upholstery cleaning but thi is front line.

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Nov 17, 2023
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Would not recommend

[This review was collected as part of a promotion.] The brush roll and guard keep popping off while in use, spraying dirty water and cleaner all over and it is hard to get the roller to snap in place. Not worth the almost $300 price

Review from BISSELL Homecare
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reply from bissellpwr

Oh no, Michelle! Sorry to hear your machine is having this issue, but please contact us so we can help under the warranty at support.bissell.com.

Jan 29, 2023
Reviewer name: Gabe the product tester
5 out of 5 stars
5 out of 5 stars review

BISSELL did it again

[This review was collected as part of a promotion.] I was really amazed at how well the surface wet/dry vac worked. It really clean the tile and area rug very well.

Review from BISSELL Homecare
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Apr 21, 2024
Reviewer name: Rw
1 out of 5 stars
1 out of 5 stars review

False advertising

I ordered the crossweave hydrosteam cleaner with the advertised, 6 bottles of cleaner, 2 brush rolls, 2 filters and storage tray. What I received was 1 bottle of cleaner, one brush roll and storage tray. I called customer service to replace the wrong item to what was advertised and what I ordered. I asked the customer service to check the picture online or in my order where it clearly shows the items that it comes with. Throughout the call I felt like I was going to receive the same wrong product again, even after repeatedly asking if the replacement would be the correct version. They also have the same item number which doesn't help.

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Aug 1, 2023
Reviewer name: Tucker
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Major upgrade from the original Crosswave with the self cleaning option. #Sweepstakes

Review from BISSELL Homecare
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Feb 21, 2023
Reviewer name: DECEMBER GAL
4 out of 5 stars
4 out of 5 stars review

YEA

[This review was collected as part of a promotion.] THE BELT BROKE THE MAN THAT PUT ANOTHER BELT ON HE TRADED CAUSE I KEEP MINE VERY CLEAN

Review from BISSELL Homecare
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Dec 10, 2023
Reviewer name: SK
5 out of 5 stars
5 out of 5 stars review

Glad I made the purchase

[This review was collected as part of a promotion.] Fur, litter and dirt. Like the all in one feature of steaming and vacuuming all at once.

Review from BISSELL Homecare
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