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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 1-10 of 832 reviews
Jun 16, 2026
Reviewer name: Margee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

CrossWave® HydroSteam® Plus Multi-Surface W/D Vac

We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!

Review from BISSELL Homecare
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Oct 20, 2024
Reviewer name: Grandma of 12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bissell CrossWave

Bissell Crosswave definitely a game changer when doing your floors! Works great and is super easy and quiet when in use!

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Feb 25, 2026
Reviewer name: Clarissafaye
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Love it though it takes longer than I’d hoped to get that real deep clean on my tiles and grout

Review from BISSELL Homecare
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Mar 30, 2025
Reviewer name: Isaac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Job

[This review was collected as part of a promotion.] I just used my Crosswave HydoSteam for the first time on my first time on my tile floor in the house. It was an A+ job!!!! I used the steamer for best results and came out much better and cleaner than my last Bissell I owned

Review from BISSELL Homecare
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Apr 21, 2023
Reviewer name: Susan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thoughtfully upgraded CrossWave

[This review was collected as part of a promotion.] So glad I upgraded! I wanted the HydroSteam addition, but I found several thoughtful improvements were added, like a strainer in the recovery tank to separate out the solids, easy switching between modes with a light-up icon on the front of the machine. Just stellar.

Review from BISSELL Homecare
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Nov 1, 2023
Reviewer name: Joanne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I wouldn't buy anything else. This is well worth the money

[This review was collected as part of a promotion.] Unbelievably great machine ! I have two puppies and they make such a mess weather it's with their food or from having dirty paws. I use my Bissel on a daily basis. We are now going to get a second one because we need one upstairs as well.

Review from BISSELL Homecare
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Jul 24, 2024
Reviewer name: Leeanne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would definitely buy a Bissel product again!

[This review was collected as part of a promotion.] This machine is the best floor cleaner ever. It's heavy duty and cleans heavy duty also. Good quality manufacturing I've only had it a short time so far but seems very well made. I love the steam option. There aren't any other vacuum AND wet vac machines out there that can steam also.

Review from BISSELL Homecare
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Apr 12, 2024
Reviewer name: Martina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product Once again!!

[This review was collected as part of a promotion.] This CrossWave replaced a previous model Crosswave. We actually had the cordless one before, but since this has a steam function we decided to get it and try it out. Our whole house is hardwood floor and the HydroSteam is awesome to use between mopping. It cleans the floor great. Only drawback is the cord. However, it is understandable since it has the steam function. Love the CrossWave Hydro Steam and will recommend and buy it again.

Review from BISSELL Homecare
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Feb 16, 2023
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Yes I would buy this again.

[This review was collected as part of a promotion.] I use the CrossWave HydroSteam on my hardwood and tile floors. It was fabulous the first time I used it. It left no streaks and cleaned perfectly. I love the steam addition and have a Crosswave without steam. I texted my friends and told them how great it is. So glad I added it to my lineup.

Review from BISSELL Homecare
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Oct 6, 2024
Reviewer name: Cedar
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good, not great. #sweepstakes

[This review was collected as part of a promotion.] I specifically got this to eliminate a step when sweeping and mopping my floors and well as steaming them to make a cleaner environment for my babies learning to crawl. Feedback: 1. It does the job but you have to go so slow that it doesn't save anytime. 2. The steam takes a few minutes to heat up (longer than the manual says). Not a huge deal just was a learning curve. 3. It doesn't leave enough moisture to stay wet for the required 5 minutes to sanitize. Even going over it twice isn't enough. Possibly user error? 4. It leaves about an inch and a half around the base of my cupboards and walls that it doesn't reach so I end up having to get the mop out for that anyway. Conclusion: I hope to work out the kinks and find a groove in order to work this machine into my cleaning schedule efficiently. But after two uses I'm concerned it wasn't worth the money. #sweepstakes

Review from BISSELL Homecare
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reply from bissellpwr

Hi Cedar. We appreciate the feedback and we're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.