We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!

Bissell Crosswave definitely a game changer when doing your floors! Works great and is super easy and quiet when in use!

Great cleaning My floors have never looked so clean The cleaning solution made my floors look new again The first time I cleaned them I only did half of the floor and I could see a line where I cleaned and where I didn’t

My fiancé has been talking about the CrossWave for years. I mostly ignored him, because obviously I know everything. But after too many days with five dogs, a 7-year-old, and a yard that apparently produces unlimited dirt, I finally broke down and ordered one. The box arrived and I opened it immediately, set everything up, filled the tank, and started cleaning. Within seconds I had brown water pooling everywhere. The machine looked like it was just spreading muddy swamp water across my floor. Instead of using my brain to troubleshoot like a rational adult, I spent half the tank of water mentally drafting the most brutal review ever written. I was furious that I had just spent this much money on a machine that seemed designed to spread dirt around as efficiently as possible. Finally, I went back to the instructions. It said the brush might be too wet or there could be a clog. A clog seemed unlikely considering I had owned the machine for about seven minutes, but I pulled the roller out anyway. And there it was — a soaking wet piece of cardboard from the packaging jammed in the brush. I removed it, put everything back together, and tried again. And suddenly the thing worked perfectly. The suction was back and stronger than ever. The steam came pouring out. My floors looked amazing — which is impressive considering my five dogs seem personally committed to keeping the floors muddy. So the CrossWave HydroSteam works great st. No streaking, no leftover water, and not a single muddy paw print. My only criticism is the debris separator. I think the design could be improved. There’s nowhere to set the filter/lid while you’re pulling the separator out, dumping debris in the trash, and then running to the toilet to dump the dirty water. It turns into a slightly chaotic balancing act. I strongly recommend removing the packaging from the machine before using it. (Apparently that step is important.) If your house deals with the same level of chaos that mine does — kids, dogs, mud everywhere — this machine is absolutely worth it. And if it seems like it’s spreading brown water everywhere… check the roller first. Trust me. Unfortunately, my fiancé was right. Please don’t tell him I said that.

With three large indoor dogs, my floors face constant hair, muddy paws, and messes. The BISSELL CrossWave HydroSteam vacuums, mops, and steams in one pass—picking up hair without tangles, removing sticky spots easily, and leaving tile/hardwood spotless with no streaks! Amazing product !

Love it though it takes longer than I’d hoped to get that real deep clean on my tiles and grout

Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.

When I first got this product I fell in love. It did everything I wanted it to do however the first problem with it was the trigger quit dispensing water. I tried of course everything to get it to work and ended up exchanging it for No. 2. First use went well I didn't mop again for 2 weeks and now no water would come out to the floor. After an hour of going through troubleshooting still wouldn't work and had to exchange that one for No. 3. So I am on No. 3 and this one didn't even work when I took it out of the box, called customer service and video called them for 45 minutes until it got to work. 2 days later I went to mop again and it won't work again. You have no idea how badly I wanted this to work I Loath mopping and this was perfect for me till it wasn't. I wouldn't invest in this product.. try something else.

This is my 1st review ever - but a must as I'm so mad at bissell and furthermore Sam's for misrepresenting this product! I read mixed reviews and positives were so overwhelmingly positive I purchased this. I would definitely say worst purchase and value of anything I've ever purchased. Vacuum power is horrible. Dirty water constantly comes out wherever you land, the second you stop moving! Steam works about 5 sec, then to cont you have to hold button down which dispenses steam plus cleaner constantly. Not even a quarter of water i dispensed got sucked up....where did it go you may ask???? Dirty evaporated water redistributed all over my floor....that's where! Watched videos, read suggestions etc only to discover this is evidently the product performance. Never ever will I purchase a bissell product of any kind again. Waste of my time to package up and send back. I feel like i got temu or wish bait and switched....Bissell and sams should be paying me for my wasted time and effort. Back to my shark.

AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.