We recently installed new tile in our bathroom that has a finely textured surface that's impossible to push or pull a mop over--it was like trying to mop velcro. I purchased this machine in hopes that it would work when nothing else would. I'm happy to report that it works like a dream, glides effortlessly across this tile and doesn't leave it overly wet. I used it on the steam setting with the Bissell Febreze Original Gain formula, and the tile is now clean and the bathroom smells fresh but not perfume-y. Be prepared--using this thing is addictive. I have also used it on my wood floors to remove a years-old coffee stain. Highly recommend!

Bissell Crosswave definitely a game changer when doing your floors! Works great and is super easy and quiet when in use!

[This review was collected as part of a promotion.] I use this on my tile, LVP, and carpets. Works wonderfully, especially for the kitchen tile. I love its self-cleaning cycle, which is nice for keeping the machine tidy between quick uses. My only nitpick is that the dirty water basin's max fill capacity seems to be smaller than the old non-steam models. Instead of needing to be emptied after every 20-30 minutes of use, I have to empty it every 10-15 minutes. Otherwise, I'm very pleased. It eliminates my need for a broom and mop entirely, and that, alone, is priceless.

[This review was collected as part of a promotion.] This is a great product for my use on textured ceramic tile floors. My only complaint is the instruction manual should have actual pictures of the items included in the package. It took several tries to speak with someone at Bissell for actual help. Even then I was put on hold for an extended period of time waiting for the assistance. The product lived up to my expectations for cleaning.

I wanted the one that has side suction and didn’t realize this one didn’t u til it was already full of liquid and mopping my floor! Extremely sad i made such an error!

I think it cleans the floors perfectly. It is heavy and hard for me to use. I am 74 years old. Also dealing with the cord isn’t fun

When I first got this product I fell in love. It did everything I wanted it to do however the first problem with it was the trigger quit dispensing water. I tried of course everything to get it to work and ended up exchanging it for No. 2. First use went well I didn't mop again for 2 weeks and now no water would come out to the floor. After an hour of going through troubleshooting still wouldn't work and had to exchange that one for No. 3. So I am on No. 3 and this one didn't even work when I took it out of the box, called customer service and video called them for 45 minutes until it got to work. 2 days later I went to mop again and it won't work again. You have no idea how badly I wanted this to work I Loath mopping and this was perfect for me till it wasn't. I wouldn't invest in this product.. try something else.

AWFUL. The experience I have had with this CrossWave is upsetting. Bissel replaced it when I told them it leans over and doesn't clean well. They sent me a replacement and it has the same problem. WASTE of my time and money. Sure, it sort of cleans. But it leans over when stored and tips over easily. Additionally, it does not steam clean near walls or cabinets along the edges. UGH. They really should replace this with the newer model.

This is my 1st review ever - but a must as I'm so mad at bissell and furthermore Sam's for misrepresenting this product! I read mixed reviews and positives were so overwhelmingly positive I purchased this. I would definitely say worst purchase and value of anything I've ever purchased. Vacuum power is horrible. Dirty water constantly comes out wherever you land, the second you stop moving! Steam works about 5 sec, then to cont you have to hold button down which dispenses steam plus cleaner constantly. Not even a quarter of water i dispensed got sucked up....where did it go you may ask???? Dirty evaporated water redistributed all over my floor....that's where! Watched videos, read suggestions etc only to discover this is evidently the product performance. Never ever will I purchase a bissell product of any kind again. Waste of my time to package up and send back. I feel like i got temu or wish bait and switched....Bissell and sams should be paying me for my wasted time and effort. Back to my shark.

Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.