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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
835 ratings831 reviews
  1. 5 stars78% (652)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 31-40 of 831 reviews
Jun 16, 2023
Barb
5 out of 5 stars review

Verified Purchase

I use this on ALL my floors and area rugs

[This review was collected as part of a promotion.] I recently bought an old, wool, hand knotted oriental rug. Paid a LOT to have it cleaned. Ran my new Crosswave over it the other day (in area rug mode) and was shocked at how much dirt it pulled out. Not impressed with my cleaner but very impressed with my Crosswave.

Review from BISSELL Homecare
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Mar 4, 2024
Steve
5 out of 5 stars review

Verified Purchase

Should have bought this years ago

[This review was collected as part of a promotion.] I have had about 7 or 8 floor cleaners over the years and this is hands done the best for hard floors. It puts down the steam, not a lot of water, scrubs and vacuums effortlessly. The floor is nearly dry when done and picks up all the dirt instantly. Love the self cleaning function to get the brush clean when done. Wish I had this years ago.

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May 8, 2023
Mary
5 out of 5 stars review

Verified Purchase

Love my new "toy"

[This review was collected as part of a promotion.] I have used my new "toy" twice now and love it. It is easy to use and has done an excellent job at both vacuuming and steam mopping my tile floors. I was also impressed that it did not leave streaks. The only part I dislike is the clean out, but that would be true of any vacuum and mop.

Review from BISSELL Homecare
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Jul 5, 2023
Tina
5 out of 5 stars review

Verified Purchase

My OCD is at peace with my new CrossWave!

[This review was collected as part of a promotion.] I have used many types and brands of floor cleaners through the years and hands down Love the CrossWave!!! The combination of the cleaning methods takes the hassle out making my floors exceptionally sterile and spotless and with the added bonus of smelling great! It is lightweight and extremely easy to use.. I don't know how I have lived without it and luckily I won't ever have to anymore!! This product has truly Clean Freaked me out!!

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Jun 21, 2023
Kathleen
5 out of 5 stars review

Verified Purchase

It does what it says and more!

[This review was collected as part of a promotion.] This is an awesome product! I have pets and over 1200 square feet of tiled floors. There is a small learning curve, but it is worth the adjustment to how you vacuum and wash your floors. I have already recommended this product to all my friends.

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Jan 7, 2024
Douglas
5 out of 5 stars review

Verified Purchase

I would buy this product again.

[This review was collected as part of a promotion.] This vacuum is absolutely great, for the price this product does what it is supposed to do without fail and it is easy to clean. If you are looking for a floor cleaner that will do the job you can't go wrong with this one.

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Nov 23, 2023
Katelan
3 out of 5 stars review

Verified Purchase

It's alright.

[This review was collected as part of a promotion.] It's good as a light mop on fresh messes, does great on mud or dirt and dust. For the majority of the floor it does good, my floors definitely feel cleaner. I prefer the steam function for sanitation but it doesn't get too warm and doesn't change how well it gets up stubborn spots. I have a dog and a kid and it cleans up most of the mess. Also there is about 1" the vac can't reach on either side and in front of it, so you will have to go back through with a mop or rag and clean up along base boards and around furniture legs. I wish the steam was a little more effective, or the brush worked up more stubborn gunk off the floor.

Review from BISSELL Homecare
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reply from bissellpwr

We appreciate your feedback, Katelan. We will share this with our quality team. Please contact us anytime if we can help with your CrossWave at support.bissell.com

Sep 29, 2023
Sharon
5 out of 5 stars review

Verified Purchase

I would definitely buy it again

[This review was collected as part of a promotion.] Bought this to clean the vrbo I rented that was filthy. So glad I did, cleaned all the rooms and felt live able after that. Otherwise I would have had to leave and lose my money. It is heavier than my previous one but also can clean carpet pretty good because it can power thru the carpet

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Feb 24, 2024
Michael
2 out of 5 stars review

Verified Purchase

Bested by its older sibling!

[This review was collected as part of a promotion.] The CroasWave HydroSteam attempts to raise the bar of an already great product, the CrossWave Pet Pro All In One, by adding a steamy boost to the feature set. Unfortunately, the steam feature feels a bit gimmicky and underwhelming when compared to the hype. On hard floors, where one would expect this product to shine, its performance was on par with its older sibling. Furthermore, the reduced height of the HydroSteam's head unit stuggled to pick up larger items like kids cereal, instead pushing debris in front of the unit as it went along. Although I applaud Bissell in their efforts to make a new King of the Hill in this lineup of home appliances, they fell short in their endeavors and simply missed the mark. For the rest of us, the CrossWave Pet Pro is a great bargain, especially considering it recent price reduction. If you are listening Bissell, please add a detatchable All-In-One hand wand holdable head unit that can be swapped out with the floor head, so that one can clean couches and stairs. Also improve the steam features with a rapid boiler tank and an indicator when operating pressures are met.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks, Michael. We'll share your feedback with our quality team. Please reach out to us in the future if we can help with your machine under your warranty at support.bissell.com.

Mar 4, 2023
Larry
4 out of 5 stars review

Verified Purchase

Great product. Love it. But missing extra roller.

[This review was collected as part of a promotion.] Great product. Assemblies easy. Easy to use. Be sure to read manual to get better understanding of the product, and how to use. I was only missing an extra brush roller. Picture shows vacuum with everything. Extra roller, three bottles of cleaning, 2 filters, and stationary cleaning base. This would have gotten 5 stars if it wasn't missing a extra roller.

Review from BISSELL Homecare
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