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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 31-40 of 835 reviews
Feb 13, 2024
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely in love

[This review was collected as part of a promotion.] I have 2 large huskies, and 6 cats, and hardwood floors. Between a ton of hair and mud from the yard, this thing is amazing. I love not having to sweep, then vacuum, then mop. The crosswave does it all. Love it!

Review from BISSELL Homecare
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May 8, 2023
Reviewer name: Ruth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Goodbye Broom and Mop

[This review was collected as part of a promotion.] I use this on my tile, LVP, and carpets. Works wonderfully, especially for the kitchen tile. I love its self-cleaning cycle, which is nice for keeping the machine tidy between quick uses. My only nitpick is that the dirty water basin's max fill capacity seems to be smaller than the old non-steam models. Instead of needing to be emptied after every 20-30 minutes of use, I have to empty it every 10-15 minutes. Otherwise, I'm very pleased. It eliminates my need for a broom and mop entirely, and that, alone, is priceless.

Review from BISSELL Homecare
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Jan 13, 2024
Reviewer name: Rebecca
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Mixed results

[This review was collected as part of a promotion.] Everything went well the first use, but second time the clean water wouldn't discharge from the reservoir...to clean or do the clean out afterward. The troubleshooting guide was not helpful. So, I'm off to a vacuum repair shop next week.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear this, Rebecca. If you haven't reached out to us, please contact Consumer Care at support.bissell.com.

May 12, 2023
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not worth the hype or price

[This review was collected as part of a promotion.] The steam doesn't get rid of tough on stains like it claims. It goes through product fast as well and it's time consuming to constantly change the water and then to take everything apart and clean it independently after each use. For the price, I would have expected much better results. It doesn't clean my tile at all. I would not recommend this product at all.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13607961055
reply from bissellpwr

Hi Nicole. Sorry you're not happy with your CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Feb 26, 2024
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We recommend this Crosswave model.

[This review was collected as part of a promotion.] We had the previous battery powered Crisswave and didn't like it very much. The battery needed to be changed, so we shelved it for this model because it's corded. This model cleans much better and the steam function removes the dirt from the grout.

Review from BISSELL Homecare
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Mar 14, 2025
Reviewer name: Eugene
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

OK, but it has limitations.

[This review was collected as part of a promotion.] Does a fair-good job. Better than it's Hoover counterpart, by far. We have 4 dogs and dog hair is a problem. On harwood floors 4/10, it picks up a small amount before it gets clogged and I have to stop and clear the jam. I have to swiffener the floor, vacuumed the floor, and then used Bissel. It works better, 6/10. Better than nothing. It could be much better on hardwood. Rugs = good 8/10. It could be better on the edge pickup.

Review from BISSELL Homecare
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Mar 28, 2024
Reviewer name: Julie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great floor washing machine

[This review was collected as part of a promotion.] We just replaced all of our carpeting with wood-looking tile. The CrossWave Hydro Steam cleaned my floors great after the construction. I especially liked the steam feature that made me feel the floors were more sanitized than just mopping. I am looking forward to using this in the future as this was a lot easier to use than a regular mop and saves my back! "Sweepstakes"

Review from BISSELL Homecare
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Mar 4, 2024
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Should have bought this years ago

[This review was collected as part of a promotion.] I have had about 7 or 8 floor cleaners over the years and this is hands done the best for hard floors. It puts down the steam, not a lot of water, scrubs and vacuums effortlessly. The floor is nearly dry when done and picks up all the dirt instantly. Love the self cleaning function to get the brush clean when done. Wish I had this years ago.

Review from BISSELL Homecare
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Oct 16, 2023
Reviewer name: Christine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazed

[This review was collected as part of a promotion.] We have hardwood maple floors throughout our house. I steamed them frequently and thought they were clean. My mom has a crosswave and told me I needed to get one. I saw the new HyroSteam Crosswave and decided to get it. I was amazed how dirty the water was when I emptied it and how much shiner my floors were. The machine is easy to use and to maneuver. I am so glad I followed my mom's advise!

Review from BISSELL Homecare
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Dec 2, 2023
Reviewer name: Pamela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this product!

[This review was collected as part of a promotion.] #sweepstakes, I absolutely love my new wet/dry vacuum steamer. I have a toy poodle and a 13 year old singapra cat, this machine vacuums and mops/steams my LVP, laminate and tile floors wonderfully. Thank you for such a pet friendly product!

Review from BISSELL Homecare
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