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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 21-30 of 835 reviews
Jul 25, 2025
Reviewer name: Cat Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just upgraded my CrossWave to a HydroSteam

I LOVE my new CrossWave HydroSteam! This is my second CrossWave and I am very happy with my purchase! I typically vacuum and then steam my tile floors. The HydroSteam can do all of that and is great for quick cleanups. I love the small area/rug cleaning capability.

Review from BISSELL Homecare
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May 17, 2023
Reviewer name: colleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I had myself a floor cleaning dance party!

[This review was collected as part of a promotion.] I honestly love this machine, so much so that even on Mother's day just after purchasing the Crosswave Hydrosteam I couldn't put it away. I did almost my whole home on Saturday, but Sunday morning I was at it again. I'd love to get one for my mother, maybe the sweepstakes contest will help me out with that! It is so easy to use, I did follow all of the instructions for using the solutions and cleaning the brush. I live in a very dry place with two large Bernese Mountain dogs dragging dirt in, and shedding a lot. I could clean large sections, and found that I needed to put the unit on the cleaning tray intermittently to clean the head of dirt and fur...so much fur. The unit worked perfectly, the filter design and access to roller head made it easy to clean out the fur and debris. Allowing me to get back to the task/mopping/dance party at hand. I would recommend this unit highly and have already done so to my friends, as I was so excited about how great my floors came out.

Review from BISSELL Homecare
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Aug 27, 2023
Reviewer name: Marena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow! I swear i just mopped! How is it still that dirty?!?

[This review was collected as part of a promotion.] So far I am mighty impressed. It definitely isn't faster than my spin mop BUT it definitely does a way better job. I mopped with my spin mop on Tuesday and used this on Wednesday and could not believe the water was still that dirty. I have a house with 4 Ragdoll long hair cats and 4 high school and college kids plus mom and dad so we aren't terribly messy. The floors are only 6 months old... I was surprised that much came off of them as I mop a few times a week. So glad I made the purchase!!

Review from BISSELL Homecare
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Jul 3, 2023
Reviewer name: linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I'm in floor cleaning heaven

[This review was collected as part of a promotion.] I thought I loved my old CrossWave; but, I was mistaken. I absolutely adore this CrossWave. I wasn't fond of after use clean up of my old CrossWave. The new unit not only steam cleans my floors; but, it cleans itself. Who could ask for more? Love, love, love this CrossWave.

Review from BISSELL Homecare
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Jul 23, 2023
Reviewer name: Erin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A must have for pet parents

[This review was collected as part of a promotion.] I have had a crosswave and a steamer in the past. This combines them both and makes cleaning floors so much easier. I have dogs, cats and birds. I don't like using chemicals as the pets walk across the floor and then likely their paws ingesting the chemicals. Birds are sensitive to chemical smells. The steam clean sanitizes without the use of chemicals and my floors feel clean. I like how powerful the vacuum is and it easily picks up pet hair as well as my long hair. It helped me dramatically decrease cleaning time. The only thing better would be if this combo would be a robotic.

Review from BISSELL Homecare
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May 2, 2023
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quick, lightweight & very efficient little cordless machine!

[This review was collected as part of a promotion.] I absolutely love my Bissell Crosswave floor cleaning machine. It is easy to use, lightweight & it picks up more cat hair than I even realized was on the floor. It certainly calms my anxiety when I know my floors are clean enough to let our 10 month old Granddaughter crawl all over the floor without the cat hair & whatever else they always put in their mouths! This is great for quick, efficient clean ups! Glad I went with the cordless model. #Sweepstakes, this could really help us out right now!

Review from BISSELL Homecare
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Aug 6, 2024
Reviewer name: Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I highly recommend buying this product.

[This review was collected as part of a promotion.] The CrossWave was packaged very well and easy to assemble. It's first use was on new waterproof flooring that had fine drywall dust and dirty footprints. The floor was amazingly clean and so easy to use.

Review from BISSELL Homecare
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Oct 13, 2023
Reviewer name: Gayla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use and maintain - So happy I bought this!

[This review was collected as part of a promotion.] I bought this for spot cleaning carpet, have a cat - cats cough up furballs. It cleans great! I bought it for carpet, but I used on my tile floors and was elated that it worked so well and was so much easier than my mop and bucket. It was easy to assemble and easy to take apart to clean the parts.

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Nov 6, 2023
Reviewer name: Stacey
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Takes a little more than just plug and use.

[This review was collected as part of a promotion.] I do like the product and maybe with more use I will get the hang of it. I wish it was a little easier overall with the use. You need to read the instructions, as there are specific things you have to consider between the different surfaces etc... Also, the instructions are not great at explaining or identifying well the difference between the rollers. I was hoping for a product that was a little easier to use, but I am sure with more use, it will become easier.

Review from BISSELL Homecare
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Apr 22, 2023
Reviewer name: Julia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Live this product!

[This review was collected as part of a promotion.] I use this Crosswave steamer to clean tile and engineered wood. I vacuum an area, then depress the steam button to go over it again with the "steam mop" feature. The max fill clean water tank cleaned 750sq ft as it advertises...but I did have to stop and empty the dirty water tank halfway through, and add more clean water and solution. So there is no, clean 325sqft or 750sq ft.... It does 300sqft at a time. There are no written or picture instructions in the box... but I found plenty of videos online for review. You still should drymop at least to pick up spills on the floor. This mop is not height adjustable. And it will not act like a wetvac and pick up, say, spilled food. You do need to move slowly to clean floors. However, still faster and easier than sweeping, vacuuming and THEN mopping!

Review from BISSELL Homecare
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