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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 11-20 of 835 reviews
Aug 3, 2024
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I wish I had bought this a while ago.

[This review was collected as part of a promotion.] I used this product to clean my tile floor. My tiles has some texture and it gets dirty pretty fast in the high traffic area. This hydrosteam machine actually clean better than I expected. I wish I had bought this a while ago. It would be nice for the future model to have bigger tank capacity for clean and dirty water container.

Review from BISSELL Homecare
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Mar 16, 2023
Reviewer name: Billie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this product again

[This review was collected as part of a promotion.] I have a hard time vacuuming and then moping my floors. This wet/dry vac is great for me, I do not have near as much back pain using this vac. It is lightweight and takes half of the time. I would definitely buy it again.

Review from BISSELL Homecare
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Feb 13, 2024
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely in love

[This review was collected as part of a promotion.] I have 2 large huskies, and 6 cats, and hardwood floors. Between a ton of hair and mud from the yard, this thing is amazing. I love not having to sweep, then vacuum, then mop. The crosswave does it all. Love it!

Review from BISSELL Homecare
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Jul 25, 2025
Reviewer name: Cat Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just upgraded my CrossWave to a HydroSteam

I LOVE my new CrossWave HydroSteam! This is my second CrossWave and I am very happy with my purchase! I typically vacuum and then steam my tile floors. The HydroSteam can do all of that and is great for quick cleanups. I love the small area/rug cleaning capability.

Review from BISSELL Homecare
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Jun 26, 2023
Reviewer name: Aysha
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's alright. Not as practical as you may think.

[This review was collected as part of a promotion.] This is great for light messes. It's not that practical because you have to clean every part once your finished and let it dry out or else you will have a moldy vacuum. I tried to use it for multi surfaces but I don't think it's a good idea because the wet roll gets the carpet we. Although it sucks up crumbs I would suggest to keep it for tile or wood floors.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Aysha. The CrossWave isn't intended for use on carpet. Please contact us direct at support.bissell.com if we can provide some tips on how to get the best cleaning results with your machine and how to make after care cleaning quick and easy!

Jun 16, 2023
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I use this on ALL my floors and area rugs

[This review was collected as part of a promotion.] I recently bought an old, wool, hand knotted oriental rug. Paid a LOT to have it cleaned. Ran my new Crosswave over it the other day (in area rug mode) and was shocked at how much dirt it pulled out. Not impressed with my cleaner but very impressed with my Crosswave.

Review from BISSELL Homecare
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Dec 4, 2023
Reviewer name: K
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's okay

[This review was collected as part of a promotion.] It doesn't work as well as I would like, but it does mop. It doesn't get stuck on stuff from kids. But to gets up light dried mud. The price doesn't represent the quality of clean up this machine does, unfortunately. If I could get a full refund I would but they keep fees if you attempt to return.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear this, but if we can help provide some tips for best cleaning results, please don't hesitate to contact Consumer Care at support.bissell.com.

Jul 10, 2023
Reviewer name: Carolyn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bissel got it RIGHT!!

[This review was collected as part of a promotion.] FINALLY! After buying everything possible to keep my pet friendly home and rentals clean, it was suggested to me to buy this. I did it and wasn't expecting anything g different than all the others. I WAS WRONG WRONG WRONG! This is a fabulously thorough floor cleaner and has far exceeded anything I thought possible. Lightweight, super easy cleanup and WOW what a great job it does. I'm SUPER happy I bought it and would highly recommend to anyone that loves animals but also loves a clean home.

Review from BISSELL Homecare
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Apr 5, 2023
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Bissell CrossWave HydroSteam is a highly recommend

[This review was collected as part of a promotion.] The Bissell CrossWave HydroSteam is a fantastic product that exceeded our expectations. Initially, we considered purchasing a product with detachable pads, and a vacuum, but the cost deterred us, especially as we would need to keep buying replacement pads. However, we opted for the CrossWave due to its affordable price and steam function. Setting up the CrossWave was a breeze, and using it was just as easy. It effortlessly cleaned our floors, leaving them spotless. We were impressed by how simple it was to operate and how effective it was in cleaning. Furthermore, the CrossWave's self-cleaning feature made it a breeze to maintain, and we found ourselves using it more often than any other floor cleaner we had used before. Overall, the Bissell CrossWave HydroSteam is a highly recommended product that delivers outstanding results.

Review from BISSELL Homecare
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Mar 30, 2025
Reviewer name: Isaac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Job

[This review was collected as part of a promotion.] I just used my Crosswave HydoSteam for the first time on my first time on my tile floor in the house. It was an A+ job!!!! I used the steamer for best results and came out much better and cleaner than my last Bissell I owned

Review from BISSELL Homecare
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