[This review was collected as part of a promotion.] It is built better than the original crosswave; however, it is narrower and slides all over the floor when in use. The steam function is a nice feature but the jury is still out until I really get a chance to use it on a pet stain when and if that happens.

[This review was collected as part of a promotion.] Used a different brand so I expected more. Bissell delivered. With the addition of steam this cleaner works great. The crosswave has a sturdy feel, looks good. Our porcelain floor is a bare to keep looking good this cleaner and the oxy cleaning solution gets the floor clean. We would definitely recommend it, we would buy it again.

[This review was collected as part of a promotion.] We have tile all over our house. We also have two dogs that are in and out all day long. I love this machine (we had a Crosswave Multi-Surface cleaner which gave out after many years of use). This new Hydrosystem cleans the floors well and also picks up any leftover dog hair.

[This review was collected as part of a promotion.] It definitely gets the floor cleaner, but it's no miracle worker. We have light-color matte-finish wide-plank floor tile that is very hard to keep clean. I've tried may different things, including steam mops and spray mops -- but while they all do pick up some dirt, they also push it into the grout. I have been using a Hoover Floor Mate which at least sucks the dirt off the floor. But everything I've tried still leaves a light grey grunge on the tile. I had hoped the HydroSteam would solve the problem. It does get the floor cleaner than anything else I've tried, but it doesn't get all the grunge. (So far only hand scrubbing with some BarKeepersFriend gets it totally clean). The machine seems very well designed and put together -- far better than the Hoover FloorMate. The CrossWave clicks together and "drives" on the floor like a premium automobile vs. the FloorMate.which seems like a cheap econobox in comparison. I like the self clean mode, and the various parts wash up easily. Hopefully it lasts longer than my previous FloorMates which typically stopped working after 2-3 years. The idea that the CrossWave will clean 750 square feet on one fill is wishful thinking at best. The clean and dirty water tanks need to be much bigger. It takes me 3-4 fills to clean our open concept kitchen-dining area, which is more like 300 square feet. "Steam" mode seems to improve cleaning, but it's really just hot water -- the clouds of steam shown in the advertising are totally missing from my experience. Many stuck-on/dried-on items still require scrapping by hand to get them off the floor. Kudos to the engineers for putting the cord wrap high up on the handle, but another 5 feet of cord would be nice.. I also think they should switch the locations of the mode and power switch, but I'm getting used to the arrangement.

[This review was collected as part of a promotion.] WOW, this machine is amazing. Our home flooded during Hurrican Idalia and i had no idea how we were going to get our tile floors clean again after the sanitation process. I bought this wonderful cleaner and it did just that. My floors look better than ever and smell fresh and clean. Love this product, thank you Bissell!!

[This review was collected as part of a promotion.] We have four rescue German Shepherds and a cat. As much as we love them, they track in dirt and mud every day. They also like to sleep on the cool tile floor leaving behind drool and other nasty things . So when I received an email from Bissell regarding the CrossWave HydroSteam Plus Multi-Surface Wet Dry Vac, it was like dream come true. It seemed like the perfect tool to clean our hard surface floor effectively and efficiently. Because of Bissell's new floor cleaning tool, we can clean all of the tile floor quickly, easily and perfectly. We love this product and our Bissell PetPro Heat 2X carpet shampooer. If you have pets, kids, or like to party, then these Bissell machines are a must have. They make your floors look just like new and smell wonderful. We like them so much that all of our friends now have one too. Do yourself a huge favor and buy the Bissell floor machines. They really do a fantastic job. Sincerely, Anthony Meyer

[This review was collected as part of a promotion.] Great product. But I would have given up 5 stars if you didn't have to keep taking the unit off the cleaning base. To reset it to run through the cleaning solution. Why fill bottle so much but only runs 2 times....

[This review was collected as part of a promotion.] I use this in my whole house, living room, bathroom, ext. Hard wood plank floors and my rugs, my favorite features are the steam part really gets it clean then just as easy swap it to rug cleaning. It is overall the best vacuum/mop iv ever used

[This review was collected as part of a promotion.] We have a senior doggy and now a puppy which means the vacuum is being put to the test with clean up - The vacuum has performed spectacularly in this environment - Anyone facing pet clean up MUST have this product as part of their arsenal

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.