[This review was collected as part of a promotion.] It doesn't work as well as I would like, but it does mop. It doesn't get stuck on stuff from kids. But to gets up light dried mud. The price doesn't represent the quality of clean up this machine does, unfortunately. If I could get a full refund I would but they keep fees if you attempt to return.

[This review was collected as part of a promotion.] I cannot be without this product! I have always dreamed of vacuuming and mopping at the same time! Bissell fulfilled my expectations of just how fabulous and time saving the combo is!! This is my second cross-wave. The first one is still going strong after three years, but I have an Airbnb and decided to leave one in the cottage. I kept the new and improved one for me! Steam has been added. I have tile, but lots of rugs. I do every surface with my cross-wave. I follow directions, clean frequently, and it's a beautifully working tool!! I just can't do without it!! Thank you Bissell.

[This review was collected as part of a promotion.] I have over 2000 sq ft of hardwood flooring in my home and it's been a challenge keeping it all vacuumed and mopped regularly. I also have 2 dobermans and an aussie that make keeping the floors clean an even bigger challenge since we live in the country and they are constantly tracking mud and debris inside. After my previous floor cleaning machine broke it took me a while of researching what floor cleaners were available and trying to decide which one would be best for my particular needs. I decided to purchase the Bissell Hydrosteam. I've used it twice now since receiving it last week. So far I like the way it cleans the floors and to be honest were quite dirty. It cleaned very well. Some areas I had to go over more than once but again that was due to the floors being dirtier than they normally would be. I was looking forward to also using the hydrosteam on my area rugs as well but for some reason it just wouldn't work on my area rugs. The suction was just strong and then the machine would stop working and the hardfloor and area rug lights would start flashing. At that point I would have to turn the machine off and then turn on again to get it to start working again. I checked that I had the hydrosteam set on the right correct setting but apparently there's an issue with my area rugs. A little disappointing given being able to clean the area rugs was one of the compelling factors as to why I went with the hydrosteam. The vacuum and mopping at the same time definitely makes my floor cleaning easier. The clean cycle is quick and easy after each use. I wish the water tank and waste tank were larger so I wouldn't have to stop so frequently and empty the dirty water tank. However I'm pleased with everything other than not being able to clean my area rugs.

[This review was collected as part of a promotion.] We have a lot of hard floor surfaces and 2 indoor/outdoor cats that make zero effort to clean their paws before coming into the house. So this Wet/Dry Vac combo is awesome at keeping our floors paw print clean.

[This review was collected as part of a promotion.] Great and convenient vacuum. We have toddlers at home, so it really saves me a lot of time cleaning. The downside is that the tank is smaller. Sometimes I need to dump it halfway cleaning the house.

[This review was collected as part of a promotion.] I have arthritis and love that I can get my floors superclean for visiting grandchildren to crawl and play on with minimal stress and strain on my body. I use it for hardwood floors and area rugs. #sweepstakes

[This review was collected as part of a promotion.] This is the most amazing floor cleaning tool I have ever had. I had no idea how dirty my floors were until I cleaned them with my new BISSELL. I can't get over how it vacuums and cleans the floors all at the same time. It's so easy to use. It's the best!

[This review was collected as part of a promotion.] I use this in my whole house, living room, bathroom, ext. Hard wood plank floors and my rugs, my favorite features are the steam part really gets it clean then just as easy swap it to rug cleaning. It is overall the best vacuum/mop iv ever used

[This review was collected as part of a promotion.] Crosswave works ok. It struggles at times to lift stuck on items on the floor. The steam helps, but it works about 60% of the time. It does pick up loose dirt very good. I like the little pan inside the dirty cup to pick up the big items. Works great. I also like the self cleaning mode. Overall it is a good system, maybe make to cleaning brushes a little stiffer to help pull off items stuck on the floor would definitely help

[This review was collected as part of a promotion.] We have a senior doggy and now a puppy which means the vacuum is being put to the test with clean up - The vacuum has performed spectacularly in this environment - Anyone facing pet clean up MUST have this product as part of their arsenal