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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 771-780 of 835 reviews
May 29, 2023
Reviewer name: Caprice
5 out of 5 stars
5 out of 5 stars review

Cleanest My Floors Have Ever Been

[This review was collected as part of a promotion.] I have 4 kids and a Great Dane, so our floors need to be cleaned daily. I've been on a search for a product that cleans well and is quick enough for daily use, and this is it! We've tried robot vacuums, broom and mop, vacuum and mop, but still the bottoms of our socks were dirty afterwards. This thing is AMAZING. We have to fill and empty it twice to do our upstairs (living room, dining room, foyer, kitchen, and bathroom) but it breezes through even spilled and dried milk under the table like it's nothing. I drove and hour awat and bought it in frustration after mopping 3 times and still not being able to get the floor clean. One time with the crosswave steam and it was spotless. Highly recommend. Also, the EPA safer choice solution is a huge bonus!

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Jan 22, 2023
Reviewer name: Crystal Clean
5 out of 5 stars
5 out of 5 stars review

The steam makes all the difference in the world!!

[This review was collected as part of a promotion.] A couple years back we purchased a Bissel Crosswave and absolutely loved it!! You can't go wrong. But recently I got the new Crosswave Hydrosteam and it's a game changer!!! The added steam function cleans so much deeper and helps loosen dirt trapped between the slats of older wood floors. The first time I used it on our wood floors I went over it 3 times and the water was near black EACH time. I was shocked. We keep a clean house but we also have 3 dogs and teenage boys in and out all the time. I highly recommend you upgrade to the Hydrosteam if you are able to.

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Aug 16, 2023
Reviewer name: Uva the Labradoodle
5 out of 5 stars
5 out of 5 stars review

Perfect for cleaning dog & kid messes

[This review was collected as part of a promotion.] This product was exactly what I need to quickly and easily clean up dog and kid (2 y/o & 4 y/o) messes on my area rugs around the house, especially under the kitchen and dining tables. Previously, I was using a carpet cleaning spray bottle and towel to clean up food, potty accidents, mud and other messes off my area rugs and hardwood floors. This product has been a huge improvement! I love that it serves as a vacuum, wet vacuum or can steam clean. This has lights to illuminate hard to see corners and walls of the room. It's very lightweight, self cleaning and comes with a stand so it can sit upright while not in use. I really appreciate how this type of roller did not get wrapped in my long hair. Highly recommend! Thanks to the Stellar Product Testing Panel for providing me with this wet/dry vacuum.

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Jan 23, 2023
Reviewer name: Chandra
5 out of 5 stars
5 out of 5 stars review

Game Changer- Would Recommend again and again!

[This review was collected as part of a promotion.] Disclosure: Bissell sent me the Crosswave Hydrosteam Multi-Surface Wet Dry Vacuum free through the BzzAgent sampling program. This machine is a game changer! We are a busy, outdoorsy house with 2 teenagers, 1 mud-loving Aussie fur monster, and 2 shedding kitties! My husband spends most days outdoors, tromping through the woods, both for work and play. We enter the house through a walkway in the back door that leads to the kitchen. Those floors get MESSY- daily! I was thrilled to be asked to review the new Crosswave Hydrosteam. My daily routine was to sweep through the back hall and the kitchen, then mop the floors every few days. This machine has made it super easy to run through those two areas daily. There are 3 different settings on the machine, steam cleaning, hard floor, and even area rug- I tried all three! The steam setting was great for the back door area. This space often has the most muddy paw and footprints and is where the shoes live. The Crosswave easily got the area clean. I ran the machine over the space a few times with the trigger engaged then released the trigger to dry the area. The vacuum on the Crosswave works well too! While it will not replace my traditional vacuum for carpeted areas, it worked on the pethair tumbleweeds in the kitchen with ease, all while also scrubbing the floors clean. I also tried the area rug setting- it worked for a quick once over. I would not primarily use this machine to give the rugs a deep clean, but for a quick spill, it will do! There are many pieces to the machine, but they come apart to thoroughly clean quickly and easily. A quick run through the self cleaning cycle and wipe down gets the machine ready for its next use. It comes with a stand that has a place for the machine itself, plus the filter and brush roller to dry out for the next use. Overall, I couldn't be happier with this product- I should have gotten a Crosswave ages ago!

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Aug 15, 2023
Reviewer name: Bouncingsquares
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel, and I will admit I was a bit hesitant to take it even for free. I have an older cordless Crosswave (I think it's the first generation of cordless) and I was so disappointed in it. It did a terrible job, was difficult to clean, just all around not good. But this one is WORLDS different. Everything that was wrong with my old one is fixed with this model. (This one is not cordless, however.) I absolutely love the steam feature. It had my rugs AND my tile floors absolutely sparkling. I tried to take before and after photos of a stain on my rug, but the camera just wasn't picking it up. You'll have to trust me when I say that the stain was GONE with very little effort. It's easy to use and easy to clean. I have 4 cats, a dog, and a 2 year old so our floors need a lot of cleaning. This is the perfect tool for the job.

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Feb 1, 2023
Reviewer name: Apryl
5 out of 5 stars
5 out of 5 stars review

So impressed, highly recommend

[This review was collected as part of a promotion.] I remember when this came out, it was so popular. I knew alot of people that got it and said so many good things about it. I am so impressed! I love that I can use this on different floors in the house, rugs, laminate, hard wood, etc. It is so light weight, which is awesome! The vacuum alone works amazing. But the steamer on my hardwood is AMAZING! It makes the floor look so pretty and shiny! I have 2 dogs, 2 cats and 2 crazy children... it seems so hard to ever make the floors look decent. I highly recommend this to everyone!

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Feb 6, 2023
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

This thing is amazing!

[This review was collected as part of a promotion.] I never knew such an amazing cleaning product could exist!! I am a mom of 4 little boys and I have hardwood floors throughout the house - let's just say my floors get very sticky and messy EVERY DAY. I can constantly sweep my floors and run the irobot vac but that will never clean up the sticky messes the way the CrossWave can! I used to use a swiffer mop every once in a while but it always left the floors wet for too long and sometimes I couldn't even get the sticky messes up with that. I had resorted to hand scrubbing floors with a washcloth or dishtowel a little at a time on my hands and knees. Now that I have used a CrossWave wet/dry vac I will be using it weekly! It scrubs the floors, and it extracts up the water and solution so well, my floors are dry in no time. I had no idea how dirty my floors actually were until I emptied the dirty water tank! I love love love this product and I am recommending it to everyone I know!

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Dec 13, 2023
Reviewer name: Kevin Blakley
5 out of 5 stars
5 out of 5 stars review

I would buy this vac again!!

[This review was collected as part of a promotion.] I have 3 Australian Shepherd's and run the vac almost daily. I had a problem with mine after 1 1/2 years of being used hard the cleaning solution sprayer had an issue that shut down the entire thing. After checking out the troubleshooting and web I contacted customer support and they went through the whole process and found that the machine had failed and they are going to replace it with a new machine!! Great Company and I also own their "Big Green Machine " for deep cleaning my carpets! If I were to change anything about the wet/dry vacs is to not "Oversell " the Self Cleaning theory. Regardless of your cleaner you "HAVE TO" disassemble and WASH them (including filter) to avoid the sour smell from the roller, tank and filter! I accept this as a given and would still recommend it to everyone!!

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Apr 11, 2025
Reviewer name: Sasha
5 out of 5 stars
5 out of 5 stars review

best purchase ever!

Wow, what a great tool! My floors haven't been this clean in forever! It's super easy to use and saves so much time! It sucked all the hair that my husky left in the carpet. However, my dogs chewed my lipstick on my carpet a while ago and it didn't remove it all, which I don't think is even possible.

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Jan 31, 2023
Reviewer name: JR
5 out of 5 stars
5 out of 5 stars review

I ABSOLUTELY love this crosswave!

[This review was collected as part of a promotion.] 1st I would like to start by saying I have one of the older models of the crosswave so I'm able to compare the crosswave hydrosteam to that one. All I have to say is wow what a huge difference! I have 4 kids, 2 dogs and have 3 kids under 2 I watch full time. My living room/dining room is a large room open with laminate floors it also is the main entrance of my house so it gets a ton of use. Me and the little ones I watch use this room all day. With the little ones down on the floor I need it clean and I have tried everything this is definitely the best thing I've ever used on my floors! I use it daily now. With the older mold I only used it when it was time to scrub the floor and I still wasn't happy with the results. The new crosswave hydrosteam leaves the floors clean and streak free! It vacuums up so much water when scrubbing the floors dry extremely fast making it more convenient to scrub the floors more often! The olser modle was such a hassle to clean out and clean the brush well and the self cleaning option on the crosswave hydrosteam is a game changer!! I wasn't sure if it would actually clean the brush well but wow it makes the brush like new every time! I couldn't be more happy with this product! Honestly the only issue I have came across is that there is no indicator on how much product to put into the water tank when using the self clean option. There is A-line to indicate where to fill the solution and water for self clean mode but no line on how much self cleaner solution itself. The guide book says how much to put in the tray for the brush but I didn't see that for the water tank.

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