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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
836 ratings832 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 771-780 of 832 reviews
Jan 30, 2023
Reviewer name: June Godess
5 out of 5 stars
5 out of 5 stars review

Amazing and so useful

[This review was collected as part of a promotion.] Thank you bzzagent for the opportunity to review a new and stylish much needed everyday tool. It combines my usual mop,broom and vacuum routine. making cleaning up my home on the daily a lot more efficient. I have hardwood floors and some tiling in the bathrooms usually having to go over them in a ritual of sweeping then mopping I was pleased to have the pleasure of completing my tasks in one go. I love the light which helped me to see in hard to see places. The multi surface brush roll was absolutely a wonder at collecting my goldendoodle's fur and getting up sticky meses left behind by my kids, it was light weight not bulky with a beautiful design But i took the most joy in not having to touch the dirty water to change it so thank you Bissell for such an amazing product

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Jan 25, 2023
Reviewer name: ndo6532
5 out of 5 stars
5 out of 5 stars review

My Floors Have Never Been Cleaner

[This review was collected as part of a promotion.] I was fortunate enough to receive the Bissell CrossWave HydroSteam for free in exchange for my honest review. This wet/dry vacuum makes cleaning all of my hard floors and area rugs a breeze! The head is small enough to fit into the tighter spaces between the cabinets and toilet, allowing me to clean those hard to reach areas thoroughly. I love having the option to steam clean my floors as well, which is a feature I have not seen on a wet/dry vac before. I have children and indoor dogs and I know that the steam and the special sanitizing cleaner is cleaning my floors better than they ever have been. The floors dried quickly after cleaning and there were no streaks or marks left on any of our hard surfaces (tile, linoleum, and hardwoods). The self cleaning system is amazing and will allow my machine to provide a good, deep clean every time. The only con I have to state is that it can be a little tricky to get the vacuum to sit correctly on the black plastic holder, and requires a little jostling to get it to settle. Overall a great multipurpose hard floor cleaner that I would choose time and time again.

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Jan 17, 2023
Reviewer name: llnelson
4 out of 5 stars
4 out of 5 stars review

Visibly much cleaner floors

[This review was collected as part of a promotion.] I received the Bissell Crosswave HydroSteam Vac free in exchange for a review and my personal opinion of the product. I used the hard wood solution on my living room and kitchen area. Both areas were visibly much cleaner and the solution has a nice smell. I had to go back over one small are that streaked but I think that was probably more my fault than the machines since it was my first time using it and I'm still learning all the ins and outs.

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Jan 26, 2023
Reviewer name: Bren
5 out of 5 stars
5 out of 5 stars review

All-in-one

[This review was collected as part of a promotion.] I received this bissell vaccuum from bzzagent to use and review and i am in love! Its perfect. It cleans ..sanitizes..vaccs..and it cleans itself!! I have alot of pets and with this i can rest easy knowing my floors are clean enough for my grandbaby to crawl on. Bissell Crosswave is the best all in one cleaner..i highly recommend

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Jan 21, 2023
Reviewer name: Ari
5 out of 5 stars
5 out of 5 stars review

Holy grail!!

[This review was collected as part of a promotion.] This thing does it ALL! It's light weight, it vacuums, it mops and it steam cleans! My floors have never looked so good. I love that it has a self cleaning feature and a docking stand. It came with everything needed to get started! I did receive this free in exchange for a review but my review is honest!

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Aug 15, 2023
Reviewer name: Bouncingsquares
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel, and I will admit I was a bit hesitant to take it even for free. I have an older cordless Crosswave (I think it's the first generation of cordless) and I was so disappointed in it. It did a terrible job, was difficult to clean, just all around not good. But this one is WORLDS different. Everything that was wrong with my old one is fixed with this model. (This one is not cordless, however.) I absolutely love the steam feature. It had my rugs AND my tile floors absolutely sparkling. I tried to take before and after photos of a stain on my rug, but the camera just wasn't picking it up. You'll have to trust me when I say that the stain was GONE with very little effort. It's easy to use and easy to clean. I have 4 cats, a dog, and a 2 year old so our floors need a lot of cleaning. This is the perfect tool for the job.

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Jan 31, 2023
Reviewer name: Kellee1819
5 out of 5 stars
5 out of 5 stars review

I love the Bissell Crosswave Hydrosteam!

[This review was collected as part of a promotion.] I love the Bissell Crosswave Hydrosteam multi-surface wet dry vacuum! I love how lightweight and easy it is to use and the amazing job it does. I love that it is multi- surface so I am able to use it on my hard wood floors, my tile floors, and my carpets. It very convenient being a wet/dry vacuum by getting two jobs done at once. It's super easy to understand what mode your using. Having the steam makes a hard to get sticky mess easier than ever. It has a long cord so I don't have to keep stopping to change outlets. Having two dogs this is so helpful with pet hair and odors. The best part is this vacuum cleans itself. I would highly recommend this product. I received this item for free in exchange for my honest opinion.

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Jan 22, 2023
Reviewer name: Peaceloveblarney
5 out of 5 stars
5 out of 5 stars review

Excellent cleaning power and easy to use!

[This review was collected as part of a promotion.] Bissell sent me this free sample through the BzzAgent sampling program, in exchange for my honest review. My house has multiple flooring styles, including hardwood, tile, laminate, and carpet/area rugs. I've tested it on all of the surfaces and had generally excellent results. For anyone who is familiar with the Rainbow vacuum, this product reminds me a lot of that. Let me start off by noting that the vacuum is really solid and pretty heavy. Super easy to put together and the usage directions are really clear and easy to understand. The surface where I noticed the best results was the hardwood floor. The tile was a close second, but the vacuum seems to lack the scrubbing power for the stubborn food gunk I seem to find daily in my kitchen (thanks kids...). A little elbow grease was required in a few spots, even after I left the steam function over top the area. I also noticed pretty good results on the area rug, but there was some leakage of dirty water when I went back and forth from the rug to the hardwood floor on accident. It is also not as effective as a regular carpet cleaner because the included scrub brush isn't as tough. One of my favorite features of the vacuum is the self-cleaning function for when you're finished. The tray keeps everything neat and the function does a fantastic job of thoroughly cleaning the inner workings of the machine to keep gunk from building up. The lighting on the front was a pleasant surprise and I love that the machine can get flat to the edge of the wall so it doesn't leave crumbs all around the edges of my house. Overall, I'm very happy with the product. I think that it may be best suited to a house with primarily hardwood, tile, or laminate flooring. Ours is 2/3 carpet, so we still need a regular vacuum and carpet cleaner for deeper carpet cleaning.

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Apr 25, 2023
Reviewer name: La Luna
1 out of 5 stars
1 out of 5 stars review

I did not experience the HydroSteam part

[This review was collected as part of a promotion.] I used it for the first time and I wasn't that impressed but did do a nice job on the Ceramic floor and a semi job on the hardwood floor in the kitchen. The power of the vacuum was good, no steam. The machine did accumulate dirt in between the top of the filter and the cap. I really loved the old models but again they leaked, streams of water when preforming the mop part, and i had 3 machines before this one and i thought maybe improvements were done.

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reply from bissellpwr

Thanks for your comments, La Luna. This machine has three cleaning modes including one steam and wash setting. You may not be using the steam setting. Please reach out to us so we can help at support.bissell.com.

Nov 9, 2023
Reviewer name: Liz
5 out of 5 stars
5 out of 5 stars review

Hands down, I should have bought this sooner

[This review was collected as part of a promotion.] So I had the original Bissell for three years, and it worked great! With a growing family and house it was definitely time for an upgrade! We upgraded to this Bissell, cross wave hydro steam and hands-down, we should have done it sooner. Not only does it clean the floors so well, the sanitizing factor is exactly what I was looking for. As a mom of a toddler, it is ideal to have things clean, but we all know that is not always possible. This machine definitely ensures the ease of cleaning the floors after a toddler mess. I am 110% very impressed with the machine itself and the product. But what is even more impressive is the awesome customer service that Bissell has demonstrated. We had an issue with the initial purchase. FedEx reported that it was delivered to our house, and it was not. Bissell .com did not give us any hesitation, and quickly insured that we would receive a new shipment ASAP. So now, after a good solid week of using this product almost every day the only regret that I have is not purchasing it sooner. I will be purchasing from Bissell again! And I highly recommend that you do as well. Also, I was definitely not paid to say this. It's just truly that good.

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