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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars
839 ratings835 reviews
  1. 5 stars78% (653)
  2. 4 stars12% (102)
  3. 3 stars3% (28)
  4. 2 stars2% (18)
  5. 1 star5% (38)
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Showing 731-740 of 835 reviews
Feb 9, 2024
Reviewer name: T
3 out of 5 stars
3 out of 5 stars review

Should I keep this

[This review was collected as part of a promotion.] Easy to put together. Does not save time. The footprint is too small when you have a lot of floor to clean. I have wood like plank tile. Does not get into the grooves well. Have to pass over multiple times to get dried on food up. Also , think it will be expensive to operate. I filled tank 4 times , which was two of the sample bottles sent. Wish there was a bigger machine with more of a bristle brush for tiled floor. In the end my floor was clean, but I had a backache!

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reply from bissellpwr

We'll share your feedback with our quality team, but please reach out to us if we can help under your warranty at support.bissell.com.

Sep 2, 2024
Reviewer name: Multi Small dog dad
5 out of 5 stars
5 out of 5 stars review

Initial / 1st Time Product use review

[This review was collected as part of a promotion.] As first / initial time using this product (and compared to sweeping / mopping) the same areas, I'd have to say that I'm fairly impressed. I believe that I would delay or maybe avoid the prior for the time and hassle involved in all aspects of the process, using this machine made everything a lot more timely and efficient. Where the cord is 25' some may say it is short, I think it's about average or fair - not to have too / long or too short. I asked a friend about his (same or similar model?) and said he didn't like that it left streaks - I really don't care for being able to get the job done, and for 1/3rd to 1/4 of the time and hassle. Internal cleaning feature seems good / nice touch. I'd like to see how long it lasts and how it does over time. For now it's a Thumbs up & higher rating for me!

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Mar 21, 2023
Reviewer name: Sherry L
5 out of 5 stars
5 out of 5 stars review

Great machine...super customer service

[This review was collected as part of a promotion.] I received my Bissell and was amazed at how easy and thorough it cleaned 35151 model is the BEST ever Scrubs the tile floor and they look and feel like new Thsnk you Bissell for your great customer service ....This is beyond the best!!!

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Aug 16, 2023
Reviewer name: Ana
4 out of 5 stars
4 out of 5 stars review

It's great!! Just wish it was cordless!!!

[This review was collected as part of a promotion.] Thank you to Stellar Product Testing panel for allowing me to test this vacuum! My overall impression of the Crosswave hydro steam was that it's a time saver and a back saver! I hate sweeping and I hate mopping with a passion, so I've always wanted one of these! It made clean up not such a drag because you get to do both in one go! Sure you gotta clean the dirty water tank and it does get pretty gross lol but it's really not that bad. Beats hurting my back with mopping! I think this vac did a great job tackling stuck on messes with the spray as it made it easier for the vac to suck it up. And it has pretty good suction! Steam wash mode was very nice touch too because I have a crawling baby and it gave me a piece of mind that it sanitizes my floors. My favorite thing about this vac is that it's All in one of course! The vac itself is also very pretty, I just wish it was cordless!!! I think it would be so much easier to reach for it for every single mess if it was cordless.

Review from BISSELL Homecare
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Jan 19, 2023
Reviewer name: Maxbet
5 out of 5 stars
5 out of 5 stars review

Cleans, Sanitizes, and Vacuums

[This review was collected as part of a promotion.] I received the Bissell Crosswave Hydrosteam from Bissell in exchange for my honest review. Whether I need to clean up spills, spot clean up after my pet, or even do a full-blown steam sanitation, the Bissell Crosswave Hydrosteam is the perfect cleaner for the job. This all-in-one multi-surface cleaner is the perfect addition to any household. It's simple to put together out of the box. The directions are easy to read. There are even pictures to follow along with. Once it was put together, I just needed to add water and solution to the removable water tank. The water tank is even marked with lines showing me how much of each to put in. This cleaner has three modes. It has a vacuum, wash, and steam mode. I like that it's a multi-surface cleaner as well. It can be used to clean sealed wood floors, laminate, tile, and even area rugs. Once I press the power button, I can choose one of the three illuminated choices; steam wash, hard floor, or area rug. There is even a When I recline the machine, the roller begins to spin. Then, I decide if I want to use the solution and water by holding the button, or releasing it to vacuum up debris and water. This machine works really well. It vacuumed up debris like pet hair, grass, and crumbs, while washing my floor. It's easy to push back and forth and the head swivels. Cleaning out this machine was simple. I like that the dirty water tank contains a strainer stem that keeps debris away from the water, and makes cleaning it out effortless. When I am finished cleaning, there is even a clean out cycle that will help clean all of the components. The dirty water tank comes apart in pieces and makes it easy for me to reach into and clean it thoroughly. My floors look and feel cleaner. Overall, I really enjoyed using the Bissell Crosswave Hydrosteam and highly recommend it for your cleaning needs.

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Jan 22, 2023
Reviewer name: jdance7
5 out of 5 stars
5 out of 5 stars review

What a relief!

[This review was collected as part of a promotion.] I was so excited to try this innovative wet/dry vac. We recently pulled up most of our carpet, and are left with lots of flooring and area rugs. Doing the floors seems like they take forever, by the time I sweep, them vacuum and then mop, I've spent hours! This vacuum is amazing because I do the sweeping and the mopping at the same time. Not only that, I can vacuum my area rug, or steam it, which is what I choose to do. Getting the vacuum put together didn't take long at all, and learning the different settings just took looking at the pictures. Then it was to work, and man it took a lot less time than it ever has because it took one tool, one time through the floor!

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Aug 16, 2023
Reviewer name: Juliehg1984
5 out of 5 stars
5 out of 5 stars review

Great little machine!

[This review was collected as part of a promotion.] I received this as part of the stellar testing panel and was so impressed with this little steam cleaner machine! I have a weekly cleaning service who comes and mops and sweeps but this machine really showed me that my floors are still pretty dirty! It's easy to use and pretty versatile for different types of floors. I love how you can clean so much with it! It easily got kids messes like sticky juice spills and caked on play doh off the floor. I wish it were a little quieter but overall I think this is a great product and highly recommend it!

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Jan 18, 2023
Reviewer name: RBurns
5 out of 5 stars
5 out of 5 stars review

Every household needs one!

[This review was collected as part of a promotion.] Our home consists of multiple different flooring types including tile, carpet, area rugs, wood and laminate. And in our home we have two young children and a golden retriever so the floors get a constant array of messes. Floors, I'll admit, are my pet peeve and with my family feel like I'm constantly cleaning. I actually use to have a floor steamer but because our main living area was replaced with laminate I couldn't use it on the floors anymore. So it steered me away from buying any floor cleaning machines. But the great thing about this machine is you can choose the setting or floor type to have steam or no steam by the ease of a button by the handle. What I love the most is that as I'm vacuuming and washing the laminate I can easily clean my area rug (especially the areas that the dog lays the most) and with a push of a button I can change the setting from floor to carpet. And then easily switch again to steam option on my tiles. Bonus is the machine has a self cleaning option as well!! Literally takes the hassle out of cleaning your house. I'm able to take the lid of the brush to let the item air to prevent any musky smells. I'm actually excited to use the machine because I can get the floors cleaning in half the time, no vacuuming before and then mop. The floors are clean and the true test is the kids socks are still white at the end of the day! The power cord is long. I love the cleaning solutions, it leaves no streaks marks on either the laminate and tile. The smell is great, fresh smelling but no overwhelming. The tanks are easy to clean with a strainer that catcher the hair and bigger items. The light on the front is great to see all the debris on the floor. Packaging of the product ensure the machine came in mint condition, the only issue was a solution bottle had a cracked lid.

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Jan 17, 2023
Reviewer name: PeachesM
5 out of 5 stars
5 out of 5 stars review

Great cleaning, lightweight, versatile

[This review was collected as part of a promotion.] This Bissell unit provided very good cleaning of my LVP and tile floors, it's lightweight, compact, easy to clean and operate, can do deep cleaning of tough spots as well, picks up debris and pet hair really well. It also has flat base where you can park your vacuum cleaner.

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Aug 18, 2023
Reviewer name: Leesepiece
3 out of 5 stars
3 out of 5 stars review

I was *this close* to loving this

[This review was collected as part of a promotion.] I was so excited to be receiving this from the Stellar Product Testing Panel. I have a toddler, two dogs, and two cats. My floors need to be cleaned constantly. I have all hardwood floors. This worked well for cleaning up small puppy messes, but when trying to clean the entire floor, it fell short. I found that the roller brush didn't scrub much, so I had to pass over a mess that was stuck on a bit several times before it would come up. I think the process of cleaning the machine is simple and easy. I had new windows installed, leaving a fine, white dust everywhere. When I attempted to clean them, it was barely removed. I wouldn't recommend this to a friend.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks for your feedback on the BISSELL CrossWave HydroSteam. We're always here to help troubleshoot any difficulties you experience. Please don't hesitate to contact us at support.bissell.com.