[This review was collected as part of a promotion.] Purchased this as an alternative to the mop and bucket as I have physical limitations. I really wanted to love this machine but it just isn't easy to use and doesn't work as advertised. It leaves dirty water puddles all over making it a pain to use so you might as well use mop and bucket.

[This review was collected as part of a promotion.] I was sent this machine to replace my crosswave x7. I LOVED my crosswave x7. This machine doesn't even compare. Between the streaks that it leaves behind, and the fact that the tiniest bit of cat hair causes the filter to clog, and the machine's suction will stop. I really wouldn't get this if you have pets or hard wood floors.

[This review was collected as part of a promotion.] Fresh out of the box, the steam did not work, went through the steps provided on the website for trouble shooting. Decided to test the other functions before calling in for support. The vacuum is very weak and it takes multiple dry passes to try and get the water up. Even then I still had to go back with a mop. It just left puddles of dirty water. Terrible experience right out the box. I'm not even going to bother with tech support as to why the steam isn't working. It's already back in its box and being returned ASAP.

[This review was collected as part of a promotion.] Easy to put together. Does not save time. The footprint is too small when you have a lot of floor to clean. I have wood like plank tile. Does not get into the grooves well. Have to pass over multiple times to get dried on food up. Also , think it will be expensive to operate. I filled tank 4 times , which was two of the sample bottles sent. Wish there was a bigger machine with more of a bristle brush for tiled floor. In the end my floor was clean, but I had a backache!

[This review was collected as part of a promotion.] This has been the best vacuum I've had. It cleans well and the solution works so well. I've used it on my wood floor and also vacuumed carpet. I've recommended it to friends and family already to purchase as soon as they can.

[This review was collected as part of a promotion.] I have loved using product since I got it! It makes vacuuming and mopping so much easier, also saves so much time. It's light and maneuverable, but has strong suction. Make sure to clean it after each use and if there's heavy messes, do some quick clean up before using the machine. I've had a CrossWave in the past but I truly love the steam option on this one!

[This review was collected as part of a promotion.] This is the Bissell I have been waiting for! They have taken every extra step to make the perfect combo cleaning machine for hard surfaces and kid/pet messes. It is so easy to use and I love that it doesn't leave messy streaky water lines on my floor. Cleaning up the machine is no longer a struggle. Previous steam mops I have tried always had these weird crevices that would build up dirt, but not this one. The extra accessories you get are a huge bonus too. If you have animals or young children, this multi surface vac is a must have!

[This review was collected as part of a promotion.] I never knew such an amazing cleaning product could exist!! I am a mom of 4 little boys and I have hardwood floors throughout the house - let's just say my floors get very sticky and messy EVERY DAY. I can constantly sweep my floors and run the irobot vac but that will never clean up the sticky messes the way the CrossWave can! I used to use a swiffer mop every once in a while but it always left the floors wet for too long and sometimes I couldn't even get the sticky messes up with that. I had resorted to hand scrubbing floors with a washcloth or dishtowel a little at a time on my hands and knees. Now that I have used a CrossWave wet/dry vac I will be using it weekly! It scrubs the floors, and it extracts up the water and solution so well, my floors are dry in no time. I had no idea how dirty my floors actually were until I emptied the dirty water tank! I love love love this product and I am recommending it to everyone I know!

[This review was collected as part of a promotion.] I love this thing! My floors look so amazing! It really is an all in one device that helps me clean better and get to the end result faster. There was nothing on my floor that this bad boy could not handle! I am so glad to have received this item from the Stellar Testing Panel. The instructions were very clear and getting it up and running and cleaned up, is pretty easy! Amazing cleaner!

[This review was collected as part of a promotion.] I love this machine but the problem s I'm having is a big cramp in my life first one I got had problems with it would act as it was full and it wasn't so I returned it know having problems with it not putting water on the floor other wise it's not spraying and now it's not charging so what do I do now I have lost my receipt because I'm in the middle of moving no receipt no return because of people who like to stell so now an stuck with one that don't work